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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,141 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I would buy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a lot of room inside. The different wash settings are perfect. They basically thought of everything. No regrets on this washer. After you're done washing it dries the inside removing any water or moisture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item and services that I received from best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is good and I like the features but no matter how many times we level this unit it’s still making a loud noise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wacher General Electric

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer is the best my clothes is more clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. The vent feature is so amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    10 year old Maytag Better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clicking and banging noises at low speed spin - not looking forward to calling in service - does a terrible job of rinsing - extra rinse and spin is mandatory.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my Samsung washer and I couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this choice, it washes great and spins real nice. I washed my king sized comforter and had no problem, spined it nicely and it was ready for the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, its great for big loads of laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this washer for a couple weeks but so far we love it. It has a ton of settings and has a great new venting system that we hope will keep it from becoming smelly like our old whirlpool washer did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it new for a new house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. BB installers were great too. Well built

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap! This washer started out fine and now it won't finish the cycle or spin. I would not recommend this washing machine to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Very efficient. With the high spin clothes take much less time in the dryer. Love the smart dispense system. Eliminates adding not enough or too much detergent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Washer/Dryer we have ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this combo washer and dryer as it was rated so well. sadly it didn't perform like the reviewers said. it was very noisy, and when it would spin the whole thing would shake over an inch in every direction even with all the feet balanced. the pedestal flexes way too much and doesn't hold the washer solid. worse washer we have ever purchases. the retailed swapped it out once thinking it has issues after seeing how bad the drum moves. both did it. plus the seal on the washer leaked on both at the bottom of the door. What is even more interesting, we had the towel load ready to start, we pour some soap into the tray at in detegerent area, and when we came back found it all on the ground without it turned on or ever running. It leaked out its sprayer, down the glass and out the seal to the ground. These things are JUNK! So going back to Best Buy, they swapped with Samsung, no more issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Banging washer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just my first wash, and Washer was Making Banging Sounds. Few more washes, and it keeps making the same sound. Almost like drum is hitting with body around. Washer was perfectly levelled as installed by Bestbuy professional. I did not expect such poor quality for expensive washer from GE. Feels like after acquired by Chinese company Haier, quality is degraded. I am returning this unit and will buy some other brand such as LG or Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer I could’ve bought......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from an old GE. Love the soap dispenser!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy Warranty Geek Squad Plan from BBY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud machine. I would strongly urge DO NOT BUY THE 3 or 5 BEST BUY WARRANTY. It’s a waste of your money. They will give you the run around and they just send you to manufacture.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beautifully but bat work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice machine but the tub stability sensors fail too much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Bought this February 20, 2023. The motherboard has blown and the cost to fix is over $400. Wouldn’t ever recommend.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear abut the issues you've had with your washer. If you still have the product, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances