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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,141 reviews
  • Rated 1 out of 5 stars

    Don't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit stopped working in a year. When I called GE, they said it is an issue with this model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Error codes after 4 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a terrible purchase so far. Bought the first week of November, after 4 days the washer started throwing error codes. We have had GE Appliances out, found the water line was damaged during installed, filed an insurance claim with Best Buy, had a plumber out to fix, and the washer still doesn't work on many cycles like Sanitary. For owning this for a month, it's been awful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the cost this washer is great. However, you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough open box and smart dispenser didn't work. beautiful machine that sadly had to return and don't dare buying new

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Quiet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Gave 2 stars because it is not quiet at all. Sounds like you’re in an airplane. Product description for noise/quietness was misleading. Will not buy a GE again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great front load washer. I can fit my big comforters in it with no problem. I love the color too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not enough water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst washing machines I ever bought. It uses so very little water that clothes come out partially dry and it is not from spinning but from not getting wet. There are models that allow you to choose extra water. Be sure thats the one you buy. Unfortunately mine does not have that option, so I have to pause, open the door and manually add water with the bucket....the biggest pain in the neck. I would not recommend this machine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Failing parts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water regulator failed after 18 months. $400 bucks to fix. Don’t expect mondern washers to last long before you start paying out of pocket.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Still waiting on the dryer. The vent dry is great for front load. the phone alert is a nice feature as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Don'tdoit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer does work ok but the wash and dry feature is worthless and doesn't work at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with and excellent services and installation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. The family loves all the options, especially the detergent pre-load tank and the Wi-Fi.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, Thanks for the feedback! It's great to hear you're enjoying this washer and we're glad to have you in the GE family. If you ever find yourself having questions or concerns please let us know. We're always here to help. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Took so long to get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And... no one hook my stuff up and it took for ever to get and.... they where late bringing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Looks great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks great! Love the color and features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks can be deceiving.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks sleek and classy, however the machine is NOT worth its value. It is extremely noisy, even with small loads. The automatic laundry dispenser is no longer working, and I've only owned the unit for 10 months. Please go with a different brand. The design/bells & whistles drew me in, but sadly I'm already in need of a repair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer broke on us 2 times in the span of 3 years, including the inside glass of the door shattering. Which i have never seen happen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! smart dispense is awesome as it saves you from adding detergent!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Most annoying washing machine ever.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only one year, the washing machine started to fill up with water when I was doing a load. It didn't matter if it was one small item or a few. So I had to undo the outlet at the bottom and let the water out manually. Now I have to do this every other day, and the gasket is going out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase! The washing machine is fantastic! The delivery team was great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these washer Best Buy I can ever make I have 3 kids it worth it for a big family

    I would recommend this to a friend