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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,141 reviews
  • Rated 1 out of 5 stars

    Warning

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy this washing machine! I bought mine on August 22, 2021. I washed clothes beautifully until now. The design of the stainless steel tub is poor. There are a bunch of tiny holes and after a couple of years is acting like a cheese grater and tearing up my clothes. Very poor design.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dream machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance uses less time excellent cleaning super

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience-DO NOT BUY

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 0 stars if I could. Got one in 2020-it died in 2023. Started leaking. Got another one, which leaked as well-so Best Buy replaced it with a new one in December of last year. THIS ONE is leaking as well-need to file a claim as it has not even been a year. DO NOT BUY.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality works great I highly recommend this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a crap washing machine. We had it just over two years and it stopped working. Replaced the parts shown in error codes nothing. Called repair service and the tech suggested we change more parts even though he wasn’t sure what the problem was. GE also isn’t helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Got it on sale and love it. It was an easy seat up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer built like a tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer machine and many nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very happy with the washer and the app functionality is killer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washing machine i would suggest to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ventilation system

    Rated 5 out of 5 stars

    Best washer I’ve ever had!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend! The ultra fresh vent is the best addition!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WIFI board is useless if you have 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G.E. used old and antiquated electronics in this unit for the WI-FI features that only allow you to connect with devices that are 2G. In a world moving on from 5G towards better services WHY ON EARTH would you use boards that require 2G and DO NOT WORK with 5G! My opinion is if they went cheap on that what else do I need to worry about? I did my homework and didn't hear anything about the WIFI issues and it upsets me knowing they had the option to put in electronics that would work and choose to save a dollar at the consumers expense....This washer/dryer set will be the last G.E. product I purchase in my lifetime.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is good. I like it a lot. P P

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because of the following issue with my dryer. I can’t believe I am being asked to review this item. I purchased this item and waited a couple of weeks for it to be delivered, only to learn that it was no longer available through Best and that I had to choose a different dryer. Very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ventilation system

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really looking forward to using the fresh vent features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a great experience with this washer. It arrived the day it was supposed to. It was late in the delivery time but they were very professional. They installed everything and we have been very pleased with the efficiency and professionalism.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaper to purchase a different washer then repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer wouldnt start after a year they charge 124.99 to come out and 219.99 mininum for repair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 3 years of life and I am told to purchase a new one instead of a costly repair!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited when I closed on my new house and bought the washer and dryer of my dreams. I got them installed but didn't move into the house until a month later so I didn't use them until after I moved in and my washer trips the GFIC Circuit when the door lock auto locks. I cannot use my washer and I cannot return it because it has been over a month. So now I have to wait for GE to come out and check it out. I tried in on another plug and same thing. Only I can buy a brand new really expensive washer and it not work for even one wash.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi! Thanks for leaving a review. We're sorry to hear about your washer tripping your GFCI breaker, we can understand how this would be frustrating, especially since you mentioned that you got a new home recently! We're glad to hear that you reached out to our service team about this. We're confident that they'll be able to address the issue for you. Hope you're staying safe and that you're able to use your new washer soon! -Michael@GEA GE_Appliances

  • Rated 1 out of 5 stars

    WASTE OF MONEY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UltraFresh Vent doesn't do anything to stop the musty odor. I have to leave the door open. I quit buying front load machines because of this, but gave it another shot when I saw this one with UltraFresh Vent. I don't think the automatic dispenser puts out enough detergent either. Definitely NOT worth the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with a large variety of settings. Best feature is the Ultra Vent - keeps washer smelling fresh, unlike my past 2 front loaders. Also, the auto dispenser is amazing - hope some day they make one with a fabric softener dispenser too

    I would recommend this to a friend