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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,141 reviews
  • Rated 2 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are not pleased with this unit it has not worked right since the first day we have complained but no response from best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like but this washer don’t wash with enough washer… I like to see the weather and with this I can see anything of wather

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Snagging washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this machine and it snags all of my clothes. I liked it up until that point. Contacted and had GE rep come look at the washer and he cannot figure out what is wrong with it. Said to wash clothes in mesh bag. I will never buy another GE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are even prettier than what the pictures online display. Our units arrived fast and we so far have not had any issue with them! We’re finishing up a remodel on our laundry room and these completely sealed the look we wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is good I have to see with time how is going to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product coming from someone who had a old top loader. My close are clean and fresh and i am happy with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst service worst company

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with best buy. don't do it! delivered with missing parts company won't do anything to help every time i call i am disconnected. absolute nightmare

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The replacement washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was fine it works ok and i like all the different options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice set the only thing is the soap dispenser change button was a little tricky to change when holding down. Otherwise it is nice to see the reminder on your phone to change the laundry around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet recieved my item in the mail, and I am hopeful the product will be as it was when displayed at the store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waist your time if you have a GFCI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it kept tripping our ground fault circuit. We would have had to remove the GFCI changing the outlet to keep it. Known problem with this set.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, and thanks for reaching out to us. We hate to hear you had an issue with this front-load washer tripping your ground fault circuit, and had to return the model. We know how frustrating that must have been. All appliances have the potential to trip this type of circuit breaker, but we work with circuit breaker and outlet manufacturers to minimize this issue with our appliances. The breaker should be reset if it is tripped. If you still had the model, calling our service department for a recurring issue with tripping would have been the best option; they are available at -800-432-2737. As you have returned the unit, we will certainly send your feedback regarding this matter to our Laundry Products Design team for future review and development; we appreciate you sharing your insights, as we always want to be aware of any potential areas of concern. If you have any other questions or concerns, we're always glad to help. -Sarah@GEA GE_Appliances

  • Rated 5 out of 5 stars

    One step

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One step wash dry is time saver for quick outfit you forgot you needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY FROM THIS ONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has broke after a month and won’t work…called GE and they will get someone to call next week It cost to much to only work little over a month

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've have this washer now for a couple months and love it! Clothes get super clean and I ready like the storage in the pedestal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First day delivery washer did not work Very disappointed for a new machine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer with Steam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE - 5.0 Cu. Ft. 12-Cycle High-Efficiency Front-Loading Washer with Steam, SmartDispense, and UltraFresh Vent System - Diamond Gray

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t do what it says It’s just a one step wash and dry for 9 hrs doesn’t dry your clothes just wrings them out good We thought we were getting an all in one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very quiet. The cycle time is nice and short. Great product so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO HEAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn’t heat or dry the clothes and when trying to keep drying would turn off right away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trips GFCI

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been broken since I purchased. It’s trips GFCIs. So I tried others in the house and it did it to all of them.

    No, I would not recommend this to a friend