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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,141 reviews
  • Rated 1 out of 5 stars

    Looks beautiful but man it’s loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes way too much noise Had to buy extra parts just to stop it from moving around the whole laundry room

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that your washer required extra parts in order to keep it from walking. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Auto dispense is a life saver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wash at least a load of clothes or linens a day. I’m old fashioned and love a washer with an agitator because all my other “fancy” washers I’ve purchased in the past were awful. This is my first front load and boy, I’ll never buy a different type. Gets my clothes, comforters, etc CLEAN AF. It’s big though so definitely measure out .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer poor electrical system.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE washer is not good product. Continues to fault circuit breaker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these about three weeks, and I love them. The app hooked up easily, and I love the way the dryer and washer talk to each other. They are quiet and smooth. Will revise this in a year to review longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. the washer is amazing. quiet and fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washing Machine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine! Works great, very efficient wash, and big enough for the loads we are used to washing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a sweet ride! GE 5.0 Cu Ft High-Efficienc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to use it for the first time and could hear the angels singing. I have used it for several months now and still humming the tune that the angels were singing! My wife treats it like a refurbished 63 Corvette (worry's about scratches and the water spots...)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fresh vent feature does nothing to prevent odor or mildew. Machine completely quit after three years. Will not spin. 10 year warranty only covers the motor and the motor is not the issue. Replaced the pump as part of troubleshooting and it still doesnt work. Next suggestion is to replace two main boards for $400. Based on past performance and cost of replacement parts, its more efficient to replace the machine. Will not buy GE again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Blue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great matching units. Love the features and it’s super easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm in love with the washer. I'm still waiting on the matching dryer though. It's so quiet and I like the smart dispense feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely love my new washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washer! I have used most features and thy work perfectly. I am surprised at how quickly it washes a full load. It is big and we purchased the matching pedestal to raise it up another 14 inches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i just want to wash everything its is super super silent i love it the best washer i have ever bought nothings compare to maytag or wirpool it amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money. Will not last long.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money! Absolute garbage. We have had this washer for less than 2 years and having to replace it. The motor has failed. It has not worked for over six months while we wait for a repair guy to show up then wait for parts. Now we are being told we have to wait another two months for a motor. This washer is great when it works. The vent system is terrific and works. Unfortunately, it has not worked enough. Way too much money to die after a year and a half. Check out another brand.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review. We hate to hear that the motor in your washer has failed and it has had to be replaced so soon into its lifespan. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Clothes smell dirty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this dryer, but the clothes don't come out clean. I find myself washing them with the more setting on the auto disperse for the laundry detergent, then adding a couple of pods to each load. When the Geek Squad was out they leveled the empty washer, but when we use any of the higher spin speeds the washer rocks and is out of balance. We are in the process of returning this washer, I don't feel its a good quality for the price paid.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so sorry to hear you are having this issue with your new washer. The Sapphire Blue is strikingly beautiful! We are so sorry that you are having this issue with the cleaning performance. We want to help! We know it seems a little counterintuitive, but if too much detergent is used, or non-HE detergent is used, the machine will not clean effectively. Also residue can build up in the washer which will deposit extra detergent on clothes and deposit soil back onto the clothing. Follow the manufacturer's recommended amount for detergent usage. If you still have issues, please take advantage of your warranty by calling GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ge is awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer they are amazing. Install was easy and the people who came to install were helpful and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just don’t feel that the washer is using enough water to properly clean the clothes. Sometime the clothes come out with the same dirt they went into the machine with. I have tried different settings and previously I had Maytag front load machines which I believe had a better method of cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Trash literally buy anything else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features sold me on this washer 2 years ago. For the first year this washer worked great, we kept it clean and didn’t maximize loads as we were hoping to get at least 10 years out of this washer. Unfortunately Christmas Eve is when everything went down hill and of course it would happen when you have family in town. Started a load of towels and it Stopped mid cycle : Our first repair needed - pump assembly and main control board. Once completed the repair guy started an empty load and the cycle couldn’t even get started when error code popped up. Second repair you guessed it main control board and drain pump as apparently that went out as well. We thought at this point we were free and clear from any more repairs for 2023. Nope 2 months later the motor went out. A year and a half old and the motor went out, again we don’t use the washer every day and we keep loads at a reasonable size. At this point all major repairs have been addressed .. you would think. Here we are 90 days later and had the same repair guy come out that has been out multiple times prior and he just informed us we need a new main control board. I reached out to GE directly to see if this model had any recalls and to explain this has to be a lemon as I would like to file a lemon claim. I was basically told to go kick rocks since my 1 year warranty expired already. ~ Please keep this in mind ~ 10000% invest in a extended warranty or insurance if you end up purchasing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second time buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the second time we purchased. After moving into a new home - cannot think of a better system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a very happy with my washer and dryer and does pretty good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can wash a ton of clothes per load. Very impressed so far

    I would recommend this to a friend