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Customer Ratings & Reviews

Your price for this item is $849.99
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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,141 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silent, effective, great washer. So far great improvement compared to the old one we had!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart, but not that smart yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and thr venting. No modly clothes. Although you have to physically run the self venting feature. When its empty. The smart dispense works great and using washer link on thr dryer is cool. Now, the smart features arent really there yet. I do like linking it to Alexa to be notified when a cycle is finished. But was really hoping to be able to start a cycle or the self venting feature from phone which you cant do unless you start a cycle on delay then tell it to start. Not a deal breaker was just a bit of a let down.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large and Efficient GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer broke down suddenly and we needed a fast replacement so this GE one was it due to the fact it was available and could be delivered ASAP during Christmas Week! We love the large capacity and the quality of GE Brand. Kevin and Kevin at Best Buy Cerritos are amazing with their service and assistance!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we ran into a ridiculous amount of trouble getting everything installed correctly, I do love this washer itself. It has great capacity and cleans well. The venting feature is a nice touch ... I previously had to leave my washer door open until everything dried out but this vent takes care of that without a worry of mold or mildew growing inside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has proven to be an excellent purchase. The washer is very easy to use and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had lg front loader before. this unit much more efficient and easy to use. ultra fresh function great for no mold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer rocks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine! The built in detergent dispenser is a wonderful thing especially when you have teenagers doing laundry. Vince the appliance specialist at the Fort Collins, CO store is absolutely wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washing machine! Does a great job with our clothes and love the tank for detergent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! I have a baby on the way and my favorite feature is being able to utilize the auto dispense feature when I was her clothes and still being able to use pods for mine and my husbands clothes. Also, this washer does well with washing our dog beds and it's nice that you can vent the washer after you're finished with laundry so you're not stuck with that musty smell.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so happy to hear you are loving your new washer. This is a beautiful washer that has many awesome features with Microban technology. GE Appliances has an exclusive partnership with Microban to solve smell and odor issues. Congratulations on your new baby! That is very exciting news. We are so glad your new washer and dryer are working well for you and your family. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the front load washer. The vent system is an added feature that will be great. The washer was delivered today so have not had a chance to use it yet. We bought both washer and dryer plus the pedestals for a home we had a contract on, however, contract was terminated so we have not been able to use the. The units were sent from the factory so it took longer to get them delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and user friendly. I love how quiet this machine is, plus it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. smart , quiet and energy efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tommie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like the way it cleans and when I wash my grandsons blankets he likes that he can watch them wash with the light on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the JOB

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this does the job but buy the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer. Cleans well and will save me on detergent (and the environment) with the auto dispense. The Wash and Dry in one cycle works. But it doesn't seem to use heat so it takes a long time. like overnight, I could wear the clothes afterwards but about 2 minutes in the real dryer helped make the clammy feeling go away. I washed a shirt and pair of shorts.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to share your experience. We are so happy to hear you are pleased with the features and the performance of your washer. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleaner clothes than before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine gets my clothes so clean. I was astonished after the first load and realized how sub par the replaced machine was. THIS one is fantastic. Easy to use with many options for washes on the dial.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the function. Makes doing laundry so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! More than worth the money, unit runs quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and color is beautiful! We just Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No. Just no. It’s seriously just a pretty face..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought brand new and it was installed on 11/19/22. Less than 2 months later on 1/6/23, it’s basically a nice looking useless piece of trash in my laundry room. Very frustrating. Only bright spot is it’s still under warranty, but will be waiting several weeks for repairman to diagnose, order and install parts. Who can go several weeks without a washing machine?!? As for specifics of what went wrong… Monday 1/2/23, the venting system started messing up. It would say it was venting while a cycle was running. Once load was finished, I tried running the venting system, but nothing happened. Unplugged for couple minutes and it went back to normal On Wednesday 1/4/23, I had a sweater on delicate cycle but it wouldn’t spin & drain water. I had to physically wring out the sweater and it took the spin cycle several sessions to finally spin the darn thing…chalked it up to unbalanced load, even though it washed a similar sweater the week prior with no issue. Friday 1/6/23 I was able to do several loads that I do on a weekly basis consisting of my king size sheets, comforter and 1 blanket with no issue, however it completely gave out on a blanket THAT I’VE WASHED WEEKLY FOR YEARS. I thought maybe it was a weird unbalanced thing again, although this blanket has never caused issue in the past 5 years of weekly wash. Nope…the washer will now only run for 3 minutes, all while humming and barely spinning, then it says that cycle is complete. I ran a diagnostic test on it and #’s 26, 3, 38 & 27 were the issues. I know out of balance, but I also believe it’s a motherboard issue. Basically, here I am now, $1200 later, washing my dirty clothes by hand as if I’m on a camping trip or living off the grid…not fun, especially in the winter… So if you’re reading this, don’t get this beautiful hunk of junk. I bought the dryer of the set back in the summer, and so far, knock on wood, it’s been a rock star. The washer, I’m afraid, is a lemon. *fingers crossed, and saying a prayer that in a few weeks, all will return to normal and I’ll go back to loving the washer as well, but my hopes are not very high of that happening*

    No, I would not recommend this to a friend