Customer Ratings & Reviews

The best washer I’ve ever seen, everyone that visits wants this exact model after using it. Easy and amazing. I thought the wifi gimmick was kinda dumb at first, but now I load it in the morning, and start a wash about an hour before getting home and straight into the dryer. It’s awesome

We bought the matching washer and dryer. The blue color is gorgeous. The extra-large drum is great for several loads to wash at once. I especially like the "time saver" mode. The "bulky" mode is used for blankets and comforters and they come out very clean and not looking like they have aged at all. Very happy with this purchase.

We love it, For the price the warranty should be much longer. The manufactures understand behind their products I feel it’s common place that I have to buy an extended warranty and for $3000 I shouldn’t have to

I bought these washers 2 years ago and the amount of times I've had to wash an item by hand is in the 100s. No matter how many times you wash the item, a smell or stain will not come off, if you actually work outside, get a mold smell etc. Item will not deep clean. Sometimes items come out of washer dry, even with full soak mode on and extra rinse. Point being for the money I spent on these washers, I shouldn't have to constantly wash by hand if I work outside or leave in washer for an extra hour or 2 and it gets a mold smell. A mold smell will not come off unless I use my utility sink to wash clothes first. So basically if the item is not used very much, yes it will I guess clean it. however if you do anything that produces to much sweat, grass smell or any type of strong smell on clothes, no matter what, will not get smell off. however, seems if I wash by hand for 10 minutes in utility sink, smell comes off, meaning it doesn't actually clean clothes. It basically just rinses items off and will fend minor use off. after going thru Samsung and GE for efficient washers, it's clear efficient means it won't use enough force or water to clean your clothes. Instead it is meant as a profit motive to place cheap motors, parts and not make good functioning products. I want the old washer with a spinning middle piece, a heavy duty washer that actually cleans your clothes, actually uses enough water. I've actually had to throw buckets of water in washer as it doesn't even get all soap off most times. I'm done with non efficient profit washers. Give me an old GE, Kenworth or whirlpool washer / dryer. I traded out old washers like 10 years ago, wish I never had done so, worst decision ever. these washer don't work. I've never had to wash any of my clothes by hand, same work, same level of smells and activity, yet my washer no longer can get the job done. Efficient needs to be replaced with doesn't work unless you have a office job, do zero physical activity / lifestyle, meaning you don't work with your hands. Terrible products.

Amazing washer. I have really enjoyed the automatic detergent dispenser and the notification through the app makes it perfect as my laundry is outside the main area of the home and the audible alarms aren't heard. The stacking with the dryer has improved use of the laundry space.

We haven’t had the washer for very long, but so far so good. The washer did create a water hammer in our piping but that may be due to it being so efficient?!? Regardless, we moved on from an LG washer and are pleased

so far so good. Purchased in early November. Big drum allowing to do heavy duty laundry with 5 people in household..quiet with multiple options for washing. wifi is nice touch letting me know when washer is finished. Machine also vents itself so no mildew inside rubber or rim can grow..Ge has made a nice unit

I purchased this item back 11/2024 and it’s now 7/2025 and it has broken down. I called GE contractor repair company, Bodewell. They came and said that it would cost about $700 to replace the mainframe amongst other 3 items that needed to be repaired. When I asked what caused the problem, apparently if your power goes off it can damage the washer. I have my house electrical work grounded and have a whole house generator. Very disappointed with this issue. The washer itself worked well and was not necessary that loud for us. The soap dispenser does have to rinse out often as it starts to smell.

GE continues to be solid company producing good value consumer products. This washer is no exception, works very well and we love the non-traditional color. Best Buy arrainged delivery and setup our machines, an excellent srrvice that lets the consumer relax.

I have had this washer a little over a year now. Needless to say, I absolutely love it! Cleans my boyfriend dirty clothes like a beast and washes my king comforter very well! I am now purchasing the dryer so review on that coming soon!

Wife loves it! Quiet. Easy to use. Delivery and set up super.

Great washer. It has greatbfeatures and is really quiet.

So far we’ve had no issues with this washer. The clothes stay fresh for much longer if left in the washer and it seems to clean thoroughly. I appreciate the notifications reminding me when the wash is done. The only issue we’ve had is that this washer causes water hammer (which I had to research) and our previous didn’t, but that seems to be a common thing so was a simple fix with purchasing water hammer arresters.

Amazing family washer. Very easy to use and holds a large capacity.

I didn't know I could be so happy with a washer! Capacity is a step up from our previous, which means time saved doing laundry, clothes are clean and the ultra fresh vent keeps the washer from smelling musty.

Have had the set for a little over a month and been happy with them. The clothes spin out well and are just barely damp when you pull them out. The detergent auto dispenser is very convenient. Used the fresh vent a couple times. It runs for a very long time, but hoping it keeps the machine cleaner.

Great customer service an the products look an work fantastic

Love this washer. It seems to wash much faster than my previous front load, and who doesn’t want that! I've been very happy with the quality and options

The product itself is great so far. BUT this is after 3 weeks and 3 different washers. The first one was shorting out the circuit in the laundry room after 30 seconds of running... a week later we got #2 which had a massive dent in the side. Finally got the third washer hooked up, dent free, no shorts. It wasn't fun to deal with though. Lots of time on hold with Best Buy Customer Service. Lots of appointments that fell through or had errors. If I had to do it over I would probably buy from somewhere else but who knows maybe this is just how things are nowadays.

This product has been one of the best items I have ever brought. This works really well and is really efficient.