Customer Ratings & Reviews

Love this washing machine. I save more money on soap than any other machine that I had in the past. Uses the correct amount of soap for the correct amount of clothes. Really good buy.

I’m in love with my new dryer. I purchased the set, as shown in picture. I think GE has won me over with its new functions and beauty of their products.

Bought this open box and its the best purchase i have made this year. Has all the bells and whistles you would need to wash your loads in the way they should be indented.

Honestly a great product. Very simple to setup if you've ever dealt with washers before.

Love the features of this washer, but after 18 months- out of 1 year warranty- this washer begin leaking from the FRONT of the unit and underneath, into the pedestal. The drain line is clear- it is the washer itself. I had a GE service call to repair, to which they said it was fine and just dont remove the drain trap, as the gasket must be the issue and charged me $120 for a service call. Ran a load after they left, and its still leaking everywhere. I am very mindful and careful with my appliances, and this durability and lack of customer care is appalling. My whirlpool lasted me 10 years- this unit can barely make it 18 months. Very unhappy. I thought the higher end price tag of this unit would guarantee quality. Boy! Was I wrong. Save your money and find a better brand.

This set is very attractive looking, especially in the Sapphire Blue color. Unfortunately, the washer I received was making very loud clanging noises as it was gearing up to spin. It also shook rather violently. I called and reported these issues and Best Buy replaced the washer and the new one had the same issues. I tried multiple loads, of all different sizes and they all had this loud clanging sound. I am returning this set. Every without the loud banging I feel that both the washer and dryer are louder than my old LG set.

The service was awesome! Had to replace deyer due to scratching on the glass door. GE products are awesome! But now or washer is making squeaky sounds when the drum spins.

Don't buy. two months before a the year warranty expired the washer started to wobble and shakes like a old washing machine, call GE they send their tech, they blame it on the pedestal, new pedestal arrive and installed and the issue continues to make the story short I expend a year after that first customer care call to have the washer working properly and the issue was never fix, As today I'm looking to another washer because this GE is a complete trash. after replacing my 12year Electrolux for this trash, I regret changing brand. now I can see people selling the machines online for a cheaper price but none mention the trash that this machine really is. and it seem that it last only a year I just realize that is not only mine there is other customer complaining about this washer. it does matter is I make a small load or a normal load. it wobbles and shakes, and now after all this malfunction is making the awful sound, like a motion before it works like a old broken machine.

Was looking at LG and Samsung until this GE unit came across. It has all the features we've been looking for and then some!

Beautiful product and great customer service by my Best Buy Associate!

We like the automatic detergent load feature. It saves time and money

Upgraded my washer and dryer when I was remodeling my laundry room. Love the pair.

We've been using this for a few weeks now and absolutely love it. Being able to remotely start the wash before leaving work is great!

I love the color and the clothes come clean. No mold build up!

I washed as soon as the first cycle was over, I put pods in the soap department, wasn’t suppose to do that…oops,

Bought the washer and dryer on 11/1/23 and I had to have it returned 3+ times . This washer is very loud and it has a loud clunk sound it not to mention it bounces around . Full, small , towels. Delicate doesn’t matter it still makes all the loud noises and still bounces around. Now I’m deciding to return and buy a different machine but I want a matching set. My Kenmore was the best no loud noise , no bouncing around lasted 23 years now I got this GE and it’s awful

After getting it home and installed, I found several problems and have placed a service call. I was told they ran a test cycle at the warehouse to make sure it worked correctly. This could not have happened. It constantly leaks water inside, the rubber feet are almost ground off and damaged, the inner cleanout tube had gravel and dirt in it, plus hair and other debris , even grease , to be cleaned out. I am waiting over a week for a service call to get it repaired and inspected further. Exterior scratches, dents, and damage were much worse than I could see in the store. This appeared to be abused.

Good washer. Only had it for a month so don’t know how long it’ll last.

We replaced a samsung washer, and we should have done it sooner. I highly recommend this GE unit. Clothes wash nicely, and quickly. Unit is much more quiet. Front loader makes getting clothes out very easy. And this unit holds a lot of laundry. It handled a king comforter without issue. This washer has features that I didn't know I needed, and now I wonder how we did wash without them. This unit takes the guess work out of detergent. In fact its as simple as turning on, select cycle, and start. That's it. When the wash is finished, we receive phone notifications now, and alexa announces it to the entire house that the washer is done. And the air venting system helps to dry and clean the unit after a heavy day of laundry. To say I recommend this unit is an understatement. After less than a month of use, I can saftey say this washer has improved our laundry routine and saves us time and money.

After struggling for years with older washers that left the clothes questionably clean this GE washer has been a Dream! With the little time I’ve owned it I can see a big difference. It’s easy to use all the functions and there is no need to time the soap and softener dispensing as it does it all on its own. The light function is great to see what’s going on. It definitely uses less water than the top loading washers I’ve had before which is a big plus. It does need some stable ground as it wiggles around a bit more with bigger loads. It have heard a slight bell sound as some other reviews had mentioned but it’s nothing unbearable and barely noticeable.