Customer Ratings & Reviews

We've owned this washer since May 2023 and we LOVE LOVE LOVE LOVE IT so much. I love the self drying mode to avoid mold and the stinky smell. I love that I can fill the tank with detergent (although I wish i could do the same with the softener). I love that the app tells me when the washer is done. I was floored when I realized it had a 1 step wash and dry, although it does take like 7 hours to complete (so for small loads only) but has a mom of little kids, its super handy if i need to wash their blanket and make sure its dry by the time we get back home. These machines are also super quiet and I love that I can turn the internal light on and off. It handles my king size comforter very well too ! I am super duper happy with this purchase. The best buy installers were also super professional !

Excellent washing machine. Have used it for 3 weeks. Large capacity that easily washes a king quilt and the spin cycle is efficient with even a full load of towels. The automatic dispensing of laundry detergent is also very convenient and economical. Only issue we have had was trying to wash a rubber backed bathmat that seemed to throw off the sensors as it held on to a lot of water during the wash, but once we manually removed the water from the mat the spin cycle was able to remove all the rest of the excess water. Would highly recommend this machine! Noise level is pretty low considering the speed of the spin cycle. The app is also useful to remind you there is still washing in the machine if you forget.

First new washer in 14 years. Last one was a front load also, but left a lot to be desired. Lots of improvements. I like the vent dry after a washing cycle that helps prevent the mold and stink that the last washer had no matter what you did. Also like the dispenser for laundry detergent - you can fill it with 50 oz and the washer automatically dispenses it based on the weight of the load. Capacity is about half again as big as the old one too. So far, no negatives, just positives.

Purchases the product as open item good a very good price. Eassy to use. Just drying time is longer but with the convenience that you do not have to re load the clothes for drying from washer.

I want to love this machine, but I don't. Our first one malfunctioned the 3rd time used. GE tried to fix it but could not so after 2 months I got a brand new one. GE has great customer service as does Best Buy. I thought I had been unlucky and gotten a lemon, but the exact same thing happened to my sister in law. The machine gets stuck in a wash cycle and it can not be overridden so the water does not drain and the door can not be opened. Mine occurred in a cold wash cycle, it happened to my sister in law in a wash/dry cycle. We both lost a ton of clothes, GE does have a process to reimburse you. The machine is also noisier then I had expected. Good things are the multitude of options for a wide variety of textiles and the auto venting feature which helps prevent mold and mildew that you often see with front loaders.

I am approaching almost 2 years with this washer and it has been cleaning our wash with no issues so far. We are a family of 3 and it handles our wash loads effortlessly. We love the auto dispense and it has definitely saved us money on buying detergent. It is quite shocking how much extra detergent we were using compared to the auto dispense. We have a queen-sized, over-stuffed comforter and it is full with that in it, but it does wash it. The fresh vent feature runs for a long time and I fear that it will effect the reliability of the washer in the long-run, but it is so nice to be able to close the washer right after a wash. Our laundry room is cramped so any extra room is appreciated.

Great washer love the auto dispenser for the detergent. Holds huge loads and is super quiet. Would recommend to anyone and everyone

Works great! Quiet, efficient, and cleans better than my last washer. Super easy to use and looks nice in my laundry room.

This is the best washer I have ever owned. It replaces a 10 year old front loader. Great capacity; gentle with all fabrics; the vent system will completely dry the interior if you cannot leave the door open: seems yo have solved the mold problem. Very happy I went with the GE.

Sadly, we have replaced this machine's mixing valve 3 times since purchasing this washer 7 months ago. If not for Best Buy's and GE's excellent customer service and extended warrantys cover the cost of repairs, we would've been extremely upset and disappointed. This washing machine replaced our 15+ year old Whirlpool front loader washer (which had zero issues). We are skeptical this machine's will last as long, but we're enjoying all the features this washer has to offer. On a positive note this washer machine has exceeded our set exception so far. We love the antimicrobial features and hardware to protect mold/bacteria growth. Our clothes, towels, and eta come out clean and smelling fresh everytime...We are seeking to purchase the matching GE dryer model house hold aesthetics and performance. I hope this feedback helps the next first time washer buyer or home owner!

Love the washer and dryer, both have steam features and the washer can sanitize, lots of settings for both wash ans dry. Two drawbacks, you have to have it on high spin for towels otherwise they are soaked and on the pedistal the washer shakes like crazy with heavy loads. The dryer is perfect as is, the washer cleans clothes really well.

This washer has been an absolute joy to use! The time saving option, power steam WiFi, ultra fresh vent option to maintain freshness of washer & laundry, and so many more options! Thoroughly cleans clothes and clothes smell wonderful fresh out of the washer! Ginormous washing tub so washing bedding is a breeze! Great washer!! Highly recommended!! You won’t be disappointed!

Love this dryer and color!!! Couple of features worth noting. 1-detergent autotank is a feature I never knew I needed, but love it now. Fill it up and use for a couple of weeks. 2-capacity is huge and I can complete alot of laundry in about 3 loads, where my old washer would take 6 loads. 3- venting to prevent mold and smell 4-you can wash and dry a small load in this machine 5-inside light. Of course there are alot more features such as wifi, quiet, etc. Totally worth the price and i love it!

The washer is great. It's bigger than my old Samsung washer but it is much louder than my last one. Overall it works well and I can fit so much more laundry in each load.

This washer is such an awesome purchase! The capacity is almost double the top loader I had, it’s such a quiet machine, gets the clothes so clean, and has such a great array of cycles. We love it!

The GE 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer in Sapphire Blue is a game-changer for laundry enthusiasts seeking the perfect blend of efficiency and innovation. This washer not only boasts a visually stunning sapphire blue finish but also packs a range of features that redefine the laundry experience. The high-efficiency design ensures optimal water and energy usage, making it both eco-friendly and cost-effective. The stackable configuration is a space-saving marvel, ideal for those with limited laundry room space. The UltraFresh Vent system tackles one of the most common laundry woes – mold and mildew. It actively dries the interior between cycles, ensuring a clean, odor-free drum every time. Paired with Microban Antimicrobial technology, this washer prioritizes hygiene, providing peace of mind for your family's well-being. The 1-Step Wash+Dry feature simplifies the laundry process. From heavily soiled loads to last-minute outfit changes, this washer handles it all in a single cycle. The smart functionality allows you to control and monitor your laundry remotely, adding a layer of convenience to your busy lifestyle. In summary, the GE 5.0 Cu Ft Smart Front Load Washer in Sapphire Blue is a stellar combination of style, efficiency, and smart technology. Its striking appearance is matched only by its ability to deliver spotlessly clean, fresh laundry while minimizing environmental impact. If you're in search of a washer that doesn't compromise on performance or aesthetics, the GE Smart Front Load Washer is the pinnacle of modern laundry innovation.

This Sapphire blue is a beautiful washer, and it works great! We purchase the matching dryer, and we love them both. We love the Ultra fresh vent and the Microban antimicrobial seal on the washer. No odors so far. Our favorite feature is the Smart dispenser. No adding detergent every time you wash a load. It dispenses the liquid detergent to the wash for you. We have filled the dispenser once and we have washed 10 loads so far without having to refill it. It holds a lot. This is an awesome washer. We highly recommend it.

It is a great washer. My wife loves it. She be looking for clothes to wash lol. She says everyday how much she loves The washer. It is definitely worth the money

Wow what a great machine! It holds so much, it's quiet, has so many awesome features! Then there's the color, when my dryer goes, I'm getting the mate.

I love this washer. I am impressed with the auto venting system that dries the drum and seal. I also like the auto detergent dispenser.