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Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,141 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Rock solid build and performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE washer is a great performer. Sleek appearance in the blue. The wifi connectivity is great since the washer is downstairs in the utility room. We get great notifications as the washing nears completion. The washer is very intuitive to operate. We plan to get the GE drier to match. Very impressed and fully recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase at a great price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great set at a really good price love the color and the Bluetooth features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a nice washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had them for about a year now. And have had no trouble out of them. I really wish I could control them on the smart app but it does not let you. The only thing I would change is if you have an unbalanced load like when I wash my rugs. They will not drain completely. And there is no way to only spin. If they added a spin/drain cycle that was separate from the wash that would be great. I can usually add more rugs and fill the washer and the draining function is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big drum in the dryer super quiet lots of features and also has a cycle that keeps the glue spinning. If you're not able to empty right away and you're notified on the app where the status of the dryer is in terms of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine with great capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has all the bells and whistles. I can see why it rates so highly as one of the top washing machines on the market today. I love the liquid detergent capacity. Just pour a whole bottle in and forget about it until the washer lets you know it's running low. The anti-microbial film makes sure there's no mold build up that's common on most front loading washers. There's also a vent function that drys out the inside of the washer, but it needed like 8 hours to complete, so I'm not sure what's going on with that. Just leaving the door open for an hour or so saves energy and has the same effect. It doesn't look overly blue online, but it definitely is more blue in person. I like the color a lot, but some may want the more traditional black, gray, or white look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Good, Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washing machine for less than a month, but so far I am very pleased with it's design and performance. The Ultra Fresh Vent system works well; you just have to remember to push the button for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zero complaints about this washer. It’s absolutely the best washer Ive had. Washes well, and the spin cycle (which can seem loud at first, but you soon realize you don’t hear it if you aren’t listening for it. It only lasts about 30 seconds where it seems loud.) works so well with removing water that the marching dryer has zero problems drying a load with four pairs of jeans and numerous shirts in about 50 minutes. The venting system is what really makes this unit stand above any others as well. Absolutely zero funky smell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the GE washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new GE - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer and Microban. It's a great size, not very loud, and the clothes come out very clean. The user design is really good: the opening is big enough so I don't hurt myself when putting the laundry in :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer, But...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer has been performing well. On sanitize, the washer does have a little smell like something is hot but it has not affected the machine so far. Fair warning - We got this washer to replace a similar one that was only 2 years old. The computer board no longer functioned and no replacement was available for 2 months! So, even if we had the extended warranty, we would still be stuck without a washer. We replaced it with another GE because we did not want to have to purchase another stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine, terribly delivery service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! But at the end of the day, it's just a washing machine. All it's fancy features - and I end up just shoving it full of stuff and putting it on a normal or bulky cycle. And so will you. It's not any louder or quieter than any other new machine. I think it's a smidge louder than my last GE top loader that was about 8 years old and was still going strong. I do love the auto-loading detergent tank but note that it uses way more detergent than just tossing in a pod or two in a normal load. I've had this for a month and have used nearly 128oz of detergent with it set on the Auto setting (there's a less and more setting as well). Now for the gritty part. The dreaded delivery. I've read several reviews that have given 1 star to the product because of the delivery and that's really unfair. I also thought that it was a rare case of delivery carelessness and that it wouldn't happen to me. Wrong. The delivery was the worst!! They left trash in the street in front of my home and a bag of parts which I collected. When I turned the water back on behind the washer, I got a nice soaking as did my wall and floor. That bag of parts I found at the street, that was the o-rings for all the hoses. They failed to put a single o-ring in any of the hoses which resulted in the aforementioned soaking. I have multiple hoses because my dryer is the steam version. So I o-ringed my hoses then went for the test cycle. Break tripped. Over and over again. I had to call an electrician to sort it out. None of that was the delivery teams fault. However, upon the initial test wash cycle, the machine walked all over my laundry room and managed to punch a hole in the wall behind the machine. This was because the delivery team failed to remove all the shipping braces off the back of the machine. And lastly, my dryer came with no documentation. No manual, no registration, nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Exceeded My Expectation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has exceeded my expectations. The 5.0 cu ft size is perfect for queen sheets/comforters and bulky items. The ease of programming a wash is super easy and for items I need to "soak" there are selections that satisfy that compared to a top load option. Happy with the GE so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how bad my old washes was until i bought this one. Its super efficient, quiet and i love the Smart feature. It's very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wash and dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my washer. Its beautiful and runs quiet. I purchased this for the 1 step wash and dry cycle. Totally worth it. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer! Nice and quiet and love the programmable feathers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty quiet machine which I wanted. Basic use is easy to do. I still have to find out how to hear the sound when the cycle is complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints about the washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best features of this washing machine is its automatic dispenser and I also like the Wi-Fi notifications that my clothes are done. It seems to clean OK and the cycle takes less time than my previous washing machine. There are lots of settings I haven't tried out yet. My only problem was when I purchased it I paid for delivery and set up and the delivery guys didn't switch the door to the other side like I wanted and took the special tool that was needed to do it on my own and I had to have Best Buy come back out and do it for me, which was quite an involved process.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Capacity to the max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old washer with this one and couldn’t be happier. Great features and does an amazing job washing clothes that smell great. The best thing is the capacity. Can fit a queen comforter in this washer with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LRKKNA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer because it Washes large loads. The washer when engaged is very quiet. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Detergent dispenser

    Rated 4 out of 5 stars

    very good. very affordable. couple of issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So far it's been a good washer. It replaced my samsung which went bad. Like: 1.) Smart features like notifications through wifi and to track your usage. 2.) upgrade firmware through app. 3.) like the automatic soap dispenser. Eliminates detergent spills and makes doing the laundry faster. 4.) Not the largest , but its second largest drum size at 5 Cu.ft capacity. 5.) Ultra fresh venting to dry up the drum. 6.) Very clean washing for regular clothes. Havenot tried heavy soiled clothes. no-likes: 1.)Ultra fresh venting to dry up the drum. I think this is added as an afterthought for drying up the water that stays back after the cycle. 2.) The detergent area and drum has lot of water after each cycle. 3.) The water pressure from the intake pipes make a very hard sound. 4.) Compared to Samsung washers, GE is loud and noisy. You can feel the vibration from different part of the house. Overall very good washer. Thanks GE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty new but a few things I can say is its loud. Spins a lot and makes draining noises a lot. The air dry is more complicated than the sales person said. To dry the drum it spins for hours. When finished it is still wet on the seal

    No, I would not recommend this to a friend