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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,124.99

Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,136 reviews
  • Rated 4 out of 5 stars

    Still wondering if it was the right model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer machine is great compared to my 15years old one, the washing cycles are clear and easy to master, and there are a ton of settings to optimize the washing cycle and so far it has working well besides the WIFI. The WIFI connection is really problematic, it loses connection and it is not stable, it loses connection even with a router 6ft away, I had to add and redo the process like 30 times. If you pair with a Drier and want them to communicate via wifi it can be a challenge

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    No wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works okay but takes forever to smooth out spin until final spin. Can't use wifi should have direct hook up of Ethernet available.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quit love the fresh look and the anti microbial lining.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    Pick something else

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been on the fence about buying a front loading washer as we had heard they can smell or get moldy. After a ton of research and reading reviews, we picked this washer with the matching dryer. Despite our high hopes, this washer leaves every load smelling like mildew. The microban areas smell like tires too. Clean towels? Forget it. They always smell like mildew and then get worse when you use them. The washer can't handle gym clothes either. We have used vinegar and non chlorine bleach, but neither helped. We wish we had kept our old washer and dryer. They were small but at least things were clean. For the heavy price tag and the pain of working with Best Buy after they tried to give us a broken floor model, this is 100% not worth it. Get a top loader and save yourself the disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my savior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and easy to use the user guide is easy to understand and to follow the instruction

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    All the options!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love this washer/dryer set. Surprisingly very quiet and every option you can think of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! Been using it for a couple weeks. Awesome color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware! $1k worth of repairs in one year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer Beware. I have owned this machine for almost two years and it has has two major parts completely fail in that time frame. New circuit board $550 to replace. Motor has now failed and fortunately the part is covered by GE, called to order the part and its on back order!! Was told it could be over a month to receive it. $1K worth of repairs just this year for an $800 machine if we do not wait for the back ordered part. Buy literally anything else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Best washer and dryer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product by GE I always get samsung but i have to say this product changed my mind. I wouldnt change my GE set for anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Appliance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washing machine I have ever owned! The venting feature has proven very effective and the unit never develops that musty smell of other front load machines. The wash and dry feature is great for smaller loads. Very happy with the purchase after several months of ownership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone loves it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We simply love this machine, our son has this one ,then our daughter bought one and knew we did the same. A very nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved and needed to buy a new washing machine. We have had good luck with GE products in the past so looked again. Best washing machine we have ever had. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge upgrade from our old washer. It cleans the clothes so well and would definitely recommend it to anyone in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great appliance well built easy to use great deal

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful Blue Set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Nice features, but LOUD! Large capacity and various settings make doing laundry quick. Matching dryer is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer for the size, color and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Looks great as a set!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both washer and dryer to to match as a set and they look great together. They work wonderful and are very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Wow! This is a great washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I am impressed with the auto venting system that dries the drum and seal. I also like the auto detergent dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Purchased over a year ago and have not had a single issue.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the settings. It gets the job done wright, from small to large loads, even our large king comforter fit in with room too spare

    I would recommend this to a friend