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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,124.99

Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,136 reviews
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Very nice. Glad I choose this model.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    No smell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Traded my worthless Samsung washer/dryer for these and haven’t had any issues, these are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the Bells and Whistles!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer all in one! Love the color, very modern looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last washer was a top load and I had been nervous about a front load due to the mold in the seal concerns. So far, I believe the venting feature + microban seal has been helping with this concern. We also leave the door slightly ajar. The color is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Enjoy washing clothes now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Appears to wash clothes very well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Great! It does an exceptional job! I highly recommend this washer. Great features.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you so much for your purchase and for taking the time to share your review. This is a beautiful model and we are so happy to hear you are pleased with the many great features. If you have any questions in the future, please let us know. We are here for you. Thank you! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Drying in the washer?!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance and it works like it should. I feel like I should add this for everyone to see THE WASH/DRY CYCLE TAKES 8+ HOURS. It works, but it is not fast. It’s just a tumble dry with no heat.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey, there! Thanks for giving us your feedback. We are so happy to hear that you are satisfied with your washer! If you ever need anything in the future, please feel free to reach back out. Welcome to the GEA family! -HannahGEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great buy. Venting option is so useful. Good capacity

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it couldn’t be happier, super quiet well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a washing machine with so many choices in not easy. Luckily, we had a great associate help us make what I believe was the best choice. We purchased the GE - 5.0 Cu. Ft. High-Efficiency Front Load Washer because of the Ultra Vent system and the ability to wash and dry certain items. The bonus was it was Sapphire blue!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer not draining right on day 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer not draining properly on day 1. Add this to the fact that the dryer electronics weren’t working right and I wasn’t happy. I don’t feel that the auto detergent dispenser dispenses enough soap so I am not using it. Service man came and said there was a software issue and the washer was imbalanced. After updating it seems fine now. I feel like this washer beats up our clothes. Seems harsher than my last washer. My clothes seem like they are getting ratty after washing. I don’t think I would buy it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer - much better than the top load - really gets our clothes clean

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Waterless Washing machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lower end model has a feature to add more water this washer does not. I inquired with GE about the issue because my clothing is heavily soiled with oil and other lubricants due to my line of work. I have tried every wash option on the highest soil level and the only way to get clean clothes is to literally pour water into the drom during the wash cycle. PLEASE BE AWARE this unit does not have the handy water pressure adjustment that all other brands have, so you are literally stuck with damp washing cycles. I will also state that my previous 15 year old GE front load unit actually cleaned, I'm the one who decided i wanted something "smart" and "fancy" I understand the government reg blah blah but GE definitely could have given the user the pressure adjustment as a work around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for about 3 months. I love this washer. I get excited about doing laundry. The controls give me the options I want. I use less water than my old washer. Also got a rebate from my water utility. I Iove the way it looks, I love the way it works. Couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret this purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I’ve ever owned! I love the WiFi feature because it literally sends you a notification to your phone when your laundry is ready or when it’s been sitting in the washer for over 30 minutes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not even 2 years old and stopped working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought both the washer and dryer due to the reviews and support. Though, we did not expect the washer to stop working after 1 year. After setting up an appointment with a GE tech, we were quoted around $620 for a gut feeling of replacing the inverter. We were told we might as well purchase a brand new washer. After being charged $115 for the visit, the tech left. I disassembled the washer and looked up a youtube video on how to run the BUILT IN diagnostics, and doing so, I found out it was the drum motor that was bad. After buying a replacement for $70, and installing it, my washer is back up and running. For the lack of tech expertise/professionalism, cost and overall lack of quality, we will not be buying GE appliances in the future.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Main board burned out after less than 2 years. It is a common problem with GE washers. Never going to purchase another GE product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine leaves the clothes very well and the best thing is that it does not mistreat them, it leaves them super clean and without problems of mistreatment of the fabric.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great! Haven’t had any issues with it since installing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. They should warn you about the water pressure and the noise it makes going from top loader to these.

    I would recommend this to a friend