Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $849.99
Clearance
The comparable value price is $1,124.99

Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,136 reviews
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Awesomeness

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer!!! Pleased as could be with this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, quiet, top performance, beautiful color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washy washy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, easy set up and love all the settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frontload Washer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great but the spin is too too loud like an airplane flying over your house. Only if that was lower sound it would be excellent. The load is very big roomy inside, which i like.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok. But shop else where.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manual is useless when it comes to understanding how it functions and the custom settings. ( I continue to add more time to a wash and it does not work). I can’t tell how much detergent is dispensed on (more, less or auto) and it’s not listed in the manual. Delivery people came out 4 times and job was still not completed. I fell in a puddle of water b/c installation team forgot to put the drain hose where it belonged. They left out screws for the stack kit. No demonstration from none. They are the worse expect lies, inconvenience, and incompetence. I will never buy another appliance with BestBuy again better to go with the manufacturer. They’ve made a really horrible experience for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. I love the color and it is very easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed, Stopped Draining at 19month mark.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washing machine in Sept 2023. After researching and reading good reviews, I was sold and give it a shot. Unfortunately, just after 19 months of use, it stopped draining. I inspected the drain filter plug on the bottom which you normally find clogs but its free from clogs. When you run a spin cycle, its just humming and not sucking / draining the water. I am suspecting it could be the drain pump broken. It says 10 year limited warranty in front but it looks like its no longer covered. Too bad I put too much confidence on the brand and decided not to get the extended warranty offered at purchase date. Called geek squad, it cost around $130 just for diagnosis and then who knows how much is the parts and labor. I am just so disappointed that a 1k+ washing machine stops working at less than 2 years. My previous washer gave me 12 years of hassle free then replaced a part and still added 3 years on it. Sigh...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Washer ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is awesome machine it washes every thing perfect even bulk loads

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash bulky items separate so that it spin dry properly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and effective

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and effective cleaner! Highly recommend for large loads and large households.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far! Even drys small loads! How crazy is that.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    High quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Best machine I have had yet. Efficient and fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Robert's new washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and user friendly. Will definitely recommend this washer to family and friends,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does it all! Wash...well that is mainly it but it does it amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, quiet and nice looking. Very happy and can’t wait to receive the pedestals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE for life. Best washer ever.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from a Samsung and will NEVER go back! GE for life! This washer is so quiet and so fast. My favorite feature is the detergent tank, I only have to refill it maybe once a month and I have a houseful!! We paired it with the matching dryer and love them both!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer that I have ever used. I love being notified via the app on my phone when the washer is almost done running. Also the feature where it can let the dryer know how long to run to dry what was just washed is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and color is beautiful! We just Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer makes doing laundry a pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It runs very quiet and I am able to do larger loads of laundry at one time

    I would recommend this to a friend