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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,124.99

Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,136 reviews
  • Rated 4 out of 5 stars

    My wife wanted the blue one...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer but it is incredibly loud compared to our old Kenmore. However, it is much more effective at stain removal and our clothes come out smelling much fresher

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer lots of options cleans great and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great quality, quite and also wash and dry cycle a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Money Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient, the controls are very easy to work with!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the matching set. Beautiful and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Front Load Washer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then expected. Drying time cut in half. The ultra Fresh vent system dry's up water in the door gasket everytime. Spin speed is very quit. Great washer and GE is one of the only manufactures that still has factory service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy fir 2 bachelors and housekeeper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer , works great and I love that I don't have to add laundry soap with every load, it uses very little soap as well so it is saving money on the tide pods . I love the vent feature as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE WASHER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. High end quality with all kinds of features that we are just learning to use.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 1 out of 5 stars

    Known GFCI Issues w/ LeGrand outlets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, but working with Best Buy has been a nightmare. Much rather deal with Lowes or Home Depot next time - Only a 15 day return window for major appliances, but the washer kept tripping the GFCI outlet. Turns out there is a kit GE has to install - which they couldn't even do until 2 months after the purchase. If the GE kit didn't solve the issue, then you'd essentially be stuck with a lemon since Best Buy's return period ends. And then stuck with a non-matching dryer if you decide to go with another brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You'll save water but the clothes won't be clean.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are considering a front loading washer- spend the same money on whirlpool duet. I read all the reviews on this machine. How much different can this washer be compared all the others? It's so high efficiency it barely uses any water...read, it barely gets the clothes clean. I've learned now from countless YouTube videos how to manipulate the wash cycle in order to get somewhat clean clothes. I've literally tried most high efficiency laundry detergents, vinegar, baking soda, and the list goes on to keep my clothes from smelling. This has been this way since day one and when I called GE as well as Best Buy, I got the "call the manufacturer or call where you made the purchase to see if you can work something out". I've emailed and received no response. So this is my attempt to warn buyers that expect clean clothes, buy another brand. I've never had this much trouble with my Whirlpool Duet and never should have sold them when we moved. I bought the additional service package which only serves as a means to assure the product is "working properly".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have owned and has a lot of features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes anything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite two parts about this washer are being able to keep the door closed while not being used and having a 50-ounce storage capacity for liquid detergent. We use Persil instead of Tide for about the same cost, and everything comes out cleaner and smelling fresher without having to put "extras" in it for freshness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to maintain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a nice washer. My wife love the fact that there no need to clean the moldy inner door from my previous Samsun. It was only 3 years old and was replace by this GE

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Love the detergent sensor. Less pet hair in my laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE is a good brand and nowadays is probably the only few that is mainly made with made-in-USA parts. Almost 80% of the parts are made here, so the quality is there, plus the service is also pretty good. I have a newer GE refrigerator and no issues, but a 1-year-old Whirlpool was repaied 3 times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. It looks really nice and is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Still noisy at times but cannot complain with overall quality and function.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bought both washer and gas dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this with a line laser. These are stacked and are absolutely perfectly level and this shakes a lot and makes a ton of noise. Very disappointed atter spending so much money.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so sorry to hear that your washer and dryer are shaking so bad and making noise even after checking to make sure they are level. This is not something we would expect to happen and know what a pain this would be. If you are still going through this, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this is happening. We hope this helps. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE WASHER 5.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WASHER IS HIGH TECH VERY FRIENDLY TO USE VERY SATISFIED WITH THIS PURCHASE

    I would recommend this to a friend