Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $849.99
Clearance
The comparable value price is $1,124.99

Customer reviews

Rating 4.3 out of 5 stars with 1136 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,136 reviews
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mashine , it’s a bit noisy because it has to remove all the water so you don’t have to spend time Drying your clothes Every time I want to use smells fresh ready to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, slick looking, cleans the clothes. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's has been a great upgrade. Thank you for the great customer service that was provided when we were looking to replace our old washer. Best wishes for this New Year!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks better than it works

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ugh, so disappointed!! After months of waiting for this item I was so excited for this set in this awesome blue color. After only 4 weeks of owning this when I went to to wash a load of bedding and it started out okay, after an hour i went to check the washer and it then showed it would take an additional 7 hours and 30 minutes. Even after powering off and turning it back on it then showed it would take over 9 hours to wash. Im going to have to call someone to come repair it as my matching dryer also started having issues already. After all the mess we went through having this delivered and installed by Best Buy originally I am dreading the mess that I'm sure I am about to have to deal with. If youre looking for a pretty washer and works some times okay, then this will work. But, if you want a brand new washer that works properly, maybe look elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a Great Deal and I love all of the features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clothes Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE is a very good washing machine. Designed for easy use and care.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful, but function and performance is lacking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to return this washer after having it about 11-12 days. While I loved the concept, and it's certainly beautiful, it missed the mark on several major points. 1) My husband noticed that several of his softest shorts and shirts began to pill up after being run through this washer. This was never a problem in either our previous Whirlpool Duet front loader or even our Kenmore front loader that this replaced. 2) Way too much hair and dirt was left on the inside gasket after every single load. It really seemed like not enough water was circulating, as the clothes did not seem very clean at all. I somewhat overcame this during the short time we had the machine by manually choosing a pre-wash with every cycle, as well as an extra rinse. But what a pain. 3) The fresh hold / fresh spin option once a load is complete is setup completely backwards. You have to MANUALLY press the "start" button to get the vent to start. What if you aren't home? What if you want it to start automatically? Well, you can't. The instructions and the manual and advertising all make it sound like you can start the fresh hold / fresh spin option remotely from the App, but that is not possible. The only way around this is by choosing the overnight wash & dry cycle- but you are limited to only using loads with 3-4 pieces of clothing and it must run for 8 hours! Overall I wish the washing options and App would have been designed much better, especially as beautiful as the machine was and the fact that it uses Microban. But, I didn't want to risk kicking myself for not returning it if I was still unhappy a year or two from now.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello MrsZebraBear - We appreciate your choice of GE Appliances and providing a review. We are sorry to hear of your disappointment and want to offer quality products to all of our consumers. We will work to improve the product and feedback such as this comes in very helpful. Thanks much and keep in touch! - John@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    great color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the exterior color and the inside light. Looks sturdy and very modern.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    AWESOME PREFORMANCE

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE WASHER AND BETTER THAN WE EVEN EXPECTED! LOVE IT!

    I would recommend this to a friend
  • Cons mentioned:
    Motor

    Rated 3 out of 5 stars

    GE warranty rocks!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor was bad at purchase but the GE 1 yr warranty covered all cost. It was loud like an airplane till it was repaired!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer really love the automatic detergent dispenser. Clothes finish with almost no water after the spin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to all the great Reviews@

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about going with a front loading washer due to mold issues we had with our MayTag. But this washer lives up to the reviews. Love the smart functions and venting system. Highly recommend this washer and dryer set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best washer I've ever owned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the unit, washes the clothes very well. And Spins them to where they're almost dry when they come out. You cannot go wrong buying this washer in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Dream Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. We have had it for a few weeks now and it is a dream to use. I totally love the fresh vent feature as it really works great and the washer smells great. still waiting on my drawers but love love love the washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE - 5.0 Cu. Ft. 12-Cycle High-Efficiency Front-L

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best purchases so far. Happy with the Item, happy with the color, with the working system. Excellent service, good delivery time, and helpful manual of instructions. I was in dilemma between the General electric brand and the Samsung brand. A friend recommended to me General Electric and I think I did a good choice so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product horrible service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. If you shop at the outlet in Kennesaw ga. don't expect good service. they act like you are bothering them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Good, Works Well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washing machine for less than a month, but so far I am very pleased with it's design and performance. The Ultra Fresh Vent system works well; you just have to remember to push the button for it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far very good machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite washing machine. Have it only for two weeks but so far good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, so far okay very beautiful looks great in my laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    He washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good an efficient, delivery was excellent

    I would recommend this to a friend