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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,124.99

Customer reviews

Rating 4.3 out of 5 stars with 1137 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,137 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dream machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance uses less time excellent cleaning super

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Got it on sale and love it. It was an easy seat up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer built like a tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer machine and many nice features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because of the following issue with my dryer. I can’t believe I am being asked to review this item. I purchased this item and waited a couple of weeks for it to be delivered, only to learn that it was no longer available through Best and that I had to choose a different dryer. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WIFI board is useless if you have 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G.E. used old and antiquated electronics in this unit for the WI-FI features that only allow you to connect with devices that are 2G. In a world moving on from 5G towards better services WHY ON EARTH would you use boards that require 2G and DO NOT WORK with 5G! My opinion is if they went cheap on that what else do I need to worry about? I did my homework and didn't hear anything about the WIFI issues and it upsets me knowing they had the option to put in electronics that would work and choose to save a dollar at the consumers expense....This washer/dryer set will be the last G.E. product I purchase in my lifetime.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a great experience with this washer. It arrived the day it was supposed to. It was late in the delivery time but they were very professional. They installed everything and we have been very pleased with the efficiency and professionalism.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's ok just ok, Noisy is an understatement and the cycles are too closely matched which, doesn't really save any time washing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, we appreciate you leaving a review and we're sorry this washer hasn't met your expectations. We understand how bothersome a noisy appliance can be, and we'll try to improve this model. Let us know if you need any questions answered. We're always happy to help. -Sylvia@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Solid Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it for too long but first impressions are great. Heard GE is really reliable and I love the color of this definitely worth spending that little bit extra.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE front load washer blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer looks nice. I like the auto dispense and the app with notification. Unfortunately, its making water pipe hammer sound like it will burst. I went to BB store and was able to replaced with different brand; and no water hammer sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited when I closed on my new house and bought the washer and dryer of my dreams. I got them installed but didn't move into the house until a month later so I didn't use them until after I moved in and my washer trips the GFIC Circuit when the door lock auto locks. I cannot use my washer and I cannot return it because it has been over a month. So now I have to wait for GE to come out and check it out. I tried in on another plug and same thing. Only I can buy a brand new really expensive washer and it not work for even one wash.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi! Thanks for leaving a review. We're sorry to hear about your washer tripping your GFCI breaker, we can understand how this would be frustrating, especially since you mentioned that you got a new home recently! We're glad to hear that you reached out to our service team about this. We're confident that they'll be able to address the issue for you. Hope you're staying safe and that you're able to use your new washer soon! -Michael@GEA GE_Appliances

  • Rated 1 out of 5 stars

    WASTE OF MONEY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UltraFresh Vent doesn't do anything to stop the musty odor. I have to leave the door open. I quit buying front load machines because of this, but gave it another shot when I saw this one with UltraFresh Vent. I don't think the automatic dispenser puts out enough detergent either. Definitely NOT worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Snagging washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this machine and it snags all of my clothes. I liked it up until that point. Contacted and had GE rep come look at the washer and he cannot figure out what is wrong with it. Said to wash clothes in mesh bag. I will never buy another GE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with a large variety of settings. Best feature is the Ultra Vent - keeps washer smelling fresh, unlike my past 2 front loaders. Also, the auto dispenser is amazing - hope some day they make one with a fabric softener dispenser too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are not pleased with this unit it has not worked right since the first day we have complained but no response from best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like but this washer don’t wash with enough washer… I like to see the weather and with this I can see anything of wather

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint about it would be the buzzer is very weak, not very loud at all. Other than that it seems to work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, make sure you buy the warranty as well. The product is great. Wi-Fi and notifications of when your clothes is done is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are even prettier than what the pictures online display. Our units arrived fast and we so far have not had any issue with them! We’re finishing up a remodel on our laundry room and these completely sealed the look we wanted!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst service worst company

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with best buy. don't do it! delivered with missing parts company won't do anything to help every time i call i am disconnected. absolute nightmare

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this choice, it washes great and spins real nice. I washed my king sized comforter and had no problem, spined it nicely and it was ready for the dryer

    I would recommend this to a friend