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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $1,124.99

Customer reviews

Rating 4.3 out of 5 stars with 1137 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,137 reviews
  • Rated 5 out of 5 stars

    GE Washer with Steam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE - 5.0 Cu. Ft. 12-Cycle High-Efficiency Front-Loading Washer with Steam, SmartDispense, and UltraFresh Vent System - Diamond Gray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Still waiting on the dryer. The vent dry is great for front load. the phone alert is a nice feature as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don'tdoit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer does work ok but the wash and dry feature is worthless and doesn't work at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with and excellent services and installation!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washine nachibe door was broken and i never got it ti work. Bifgest waste of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent machine great price and Bluetooth wifi and ENERGY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. The family loves all the options, especially the detergent pre-load tank and the Wi-Fi.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, Thanks for the feedback! It's great to hear you're enjoying this washer and we're glad to have you in the GE family. If you ever find yourself having questions or concerns please let us know. We're always here to help. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Trips GFCI

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been broken since I purchased. It’s trips GFCIs. So I tried others in the house and it did it to all of them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! smart dispense is awesome as it saves you from adding detergent!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meh wSher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soap despenser doesn’t work when it should and other time it does

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    used for 3 cycles and it works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the washer for 2 weeks, but so far so good. Updated from a smaller washer which had broken down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase! The washing machine is fantastic! The delivery team was great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery nightmare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was an open box and had a few scuffs, the delivery was horrible, the washer and dryer arrived with more than double the scuffs, my walls were scuffed up, and after 9 days the prewash button stopped working as well.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for sharing your feedback. We hate to hear of the trouble you've had with getting your washer delivered and that a button stopped working. We can certainly understand how frustrating this must be and apologize for any inconvenience. Please schedule a service appointment so a technician can repair the button. You can schedule an appointment by calling 1-800-432-2737. All the best! -Mikayla@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. I wish it could do more with the smart controls like start the load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a great combination with matching dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for and found a reliable combination set that we had previously purchased and relied on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE is the best. Best Buy sales people are superb. Best Buy also has great prices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t spin well even if you put high spin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise and clothes still have stain don’t spin well and cicle are for an hour

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality works great I highly recommend this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock broken when received. Unable to use washer for a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered, had an appointment set for today, just found out my order won't be here for another month! ridiculous. had to go buy a used washer for now, more money out of my pocket. trusted best buy, made a mistake.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for taking the time to post a review. We're sorry to see that you've had trouble getting your washer; we know how frustrating it can be to have to wait. The pandemic has put a lot of strain on our business, and we really do appreciate your patience as we navigate this new climate. While we don't have a definitive timeline on production of this model, please know we're working hard to meet the demand we're seeing. Feel free to reach out to us at the "Contact Us" link on our website. -Mikayla@GEA GE_Appliances