Customer Ratings & Reviews

Great Deal and far exceeded expectations. Delivery was smoooth and staff were extremely courteous! Would recommend x10!

It looks nice and washes fine but it has more options than I need. The water softener doesn't always seem to release, and I've had mine for less than 3 years and just had to have the water valve replaced.

Great washer, highly dependable. Haven’t had any issues. I would definitely recommend this washer.

I've had these about three weeks, and I love them. The app hooked up easily, and I love the way the dryer and washer talk to each other. They are quiet and smooth. Will revise this in a year to review longevity.

I love the color of this dryer, but the clothes don't come out clean. I find myself washing them with the more setting on the auto disperse for the laundry detergent, then adding a couple of pods to each load. When the Geek Squad was out they leveled the empty washer, but when we use any of the higher spin speeds the washer rocks and is out of balance. We are in the process of returning this washer, I don't feel its a good quality for the price paid.

I bought the combo 4 years ago. Washer: Still smells having to leave the door to the washer open to dry. A lot of soap gets stuck under the door, so I clean that often - we also use free and clear. The door to the washer will always tell us it's not closed when it is. So you have to mess around with it until it actually senses that it's closed. Dryer: no matter what level temp and time frame, we always have to run it on high an extra 10 mins before clothes are dry. Fluff your clothes out, because the very middle won't dry completely.

The Main Control and Inverter Board died within 3 years of owning it. GE support came out and wanted 3/4 of how much it cost to buy it to get it fixed. The product is no longer available on Best Buy's site for purchase which leads me to believe that is why they pulled it. Again, stay as far away from this one.

Love the washer and dryer they are amazing. Install was easy and the people who came to install were helpful and fast

Great machine. the washer is amazing. quiet and fast

Can wash a ton of clothes per load. Very impressed so far

I've had this washer for 3 years, and tomorrow is the 5th service call. Currently it's in a state where it's locked, full of clothes, and will not unlock. I've paid more for out of warranty service calls than the machine cost initially. Tomorrow is the final service acll, where they will help me open the door, and the day after an LG unit is being delivered. This thing will join its brothers in the landfill, forever.

Very happy with this purchase. So far so good. I would definitely recommend.

Worse purchase ever! Have not even had this unit for an entire 3 years and it is giving me issues. I had a tech come out and my machine had several error codes. It has the worse smell that transfers to my clothes and even leaves stains. Tech advised there is severe mildew buildup in the drum. Inverter issue, issue with the venting damper. Stay away from this!

I bought this washer 3 years ago. I had to replace the control board once already. Now it needs another control board and a drain switch. Its not worth repairing at this point. Warranty does not help and neither did best buy customer service. Do not recommend. It worked great and i loved it for the first year but have had way too many problems since then.

I love the laundry machine! Unfortunately I have yet to receive a copy of my receipt.

This washer has been a lemon. Almost every load comes out smelling moldy and worse than it went in - from day one. We have had it looked at multiple times with no solution. No one can solve the smell. Also, it rocks on the pedestal, which was professionally installed and re-installed. CANNOT recommend this - nor the SEARS service repair we received (even though purchased at BB)

My machine STINKS!!! The smell is obviously coming from the drain. I had to empty the drain after every use to solve the problem. But then the filter's gasket came loose and drained water all over my laundry room. You CAN NOT just buy a filter so you have to pay over $70 to get the whole pump. Replaced just the filter which solved the leaking problem but now it smells again! Scared to empty the filter every time or I'll have to buy another whole pump just to get the filter. VERY FRUSTRATING!!!

The best washer ever! I cannot recommend the this washer enough!

Right out of the box this washer doesn't fully function. The dial turns 360 degrees but skips over 4 of the most used wash cycles (normal, quick, delicates & cold) so you are unable to use them. The light that indicates what cycle you are on also does not line up with the marker on the dial. So the dial marker can be on quick wash but the light is on Rinse & spin. The washer is also VERY loud. It sounds like a space ship taking off when in the fast spin cycle and is also very loud when water is being added to the drum.

Excellent. No issues, does the job well. Installation was great.