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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,129.99

Customer reviews

Rating 4 out of 5 stars with 115 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, large capacity suitable for bedding and other bulky items, and quiet operation. The convenient automatic detergent dispenser and ease of use are also frequently praised. The fast spin cycle is noted for leaving clothes relatively dry. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 115 reviews
  • Pros mentioned:
    Detergent dispenser, Noise level, Overall performance

    Rated 5 out of 5 stars

    Quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet , very quick , very efficient. So far through 3 weeks no problems. The app feature is pretty neat letting you know when your load is done. Especially like the soap dispenser feature that allows you to fill 50oz of detergent. Spin cycle is very quiet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good machine. I love the automatic soap dispenser.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed on the dent on full price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but a huge dent on the top like someone put a heavy item on it is heavy to load and the dent was not to noticeable but why should I pay full price I’m asking a slight refund I’m not bringing it back way to heavy please

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! We had Geek Squad come out and install the units. They did a great job and gave me a quick but thorough overview of the machines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer& Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to our new home. Easy to use and so fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and describe and provide the correct information regarding this item I’m so happy I have this unit

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to be able to was a king size comforter. I live the self dispensing detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Rasy to use. Steam works great. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. Washes great no sound saving energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a very nice washer and uses less water than our previous top load washer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 18 months of normal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to start a load and the door lock light flashed and the machine turned off. I ordered a new door lock and changed it. Now it has new codes that the dispenser motor isnt working and the vent in the front is part of that error too. Smh. Does anything last anymore?

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Dangerous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the machine for 13 days and the glass front shattered.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, pictures if available, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 replacements and 3 GE service calls, my washer continued to shake and make loud noises with light loads. I would never order this. Switched to a LG washtower

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 weeks old and will not spin clothes dry. Slow speed no matter what setting. Best Buy gave me GE phone number, left in the cold with faulty washer and a $1000 bill!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Leaves Laundry super clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to use, quiet and leaves laundry clean. However, the front door was leaking due to a missing part . I called the manufacturer, they came out right away and fixed it. Overall I’m happy with my purchase.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for leaving your awesome review! We're glad you were able to get your washer door repaired with us and we know this unit will serve you well for a long time to come. GE_Appliances

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great front load washer - quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient and quiet - I like all the adjustments it's very large for the small space

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Very Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washer. I especially like the fact that it can be filled with enough detergent to last for multiple loads and it measures automatically based on the size of the load. It can also send alerts to my phone to remind me when it's finished.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Nice Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Works very well. It isn't super loud, and it gets the stains out very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure how I would like it compared to my old top-loader machines, but it has been easy to use, is relatively quiet and will hold larger items (like Queen size comforter) that I could not fit in the old washer. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer thus far. I do about 4-5 medium to large loads on average 2x a week and have not had any issues. One thing I will point out though is the UltraVent option has to be turned on and it lasts about 8 hours, which was not explained to me when I bought it. It also only obviously vents the drum, the area where the liquid detergent goes will remain wet and you need to clean that up on your own.

    I would recommend this to a friend
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