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Customer Ratings & Reviews

$948.99
Save $536
Comp. Value: $1,484.99

Customer reviews

Rating 4.6 out of 5 stars with 108 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the overall performance, useful features, and appealing design of the 5.3 Cu. Ft. Slide-In Gas Convection Range with Steam Cleaning and EasyWash Tray, with many appreciating its ease of use. However, some customers have reported issues with the oven's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered/purchased stove and accessories in store. Got home and reviewed the receipt. Other than the part number for the appliance the balance of receipt was wrong. 1. Even though they supposedly price match, the information i provided was ignored 2. The propane jet kit was not ordered, however a gas connection line was on the receipt. 3. A center grate was ordered to replace the center griddle, however the wrong grate was ordered. 4. Communication directly back to the store was virtually impossible as "customer service" is somewhere in the central time zone. By the time i was able to sort this all out, i cancelled the whole order and purchased from a local appliance dealer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would recommend for the best help contacting bestbuy.com customer service department at 1-888-237-8289, or call your local store. They can either answer your question about your balance or transfer you to your local store to answer your specific question. GE_Appliances

  • Cons mentioned:
    Oven

    Rated 1 out of 5 stars

    BEWARE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience I've ever had. Stove #1: delivered November 4, 2024 with 3 burners missing parts and a non-working oven. In December it was replaced with stove #2: all burners worked but oven didn't. Unsure if stove problem or the 3rd party hire installer. 3 months of no working stove. Now I'm waiting for a $1,529.00 refund. BEWARE

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you are waiting for a refund and have questions regarding that. please reach out to your bestbuy.com customer service department at 1-888-237-8289, or call your local store. If we can help with any other questions regarding your appliance, please feel free to reach out to us on any of our social media pages. GE_Appliances

  • Rated 1 out of 5 stars

    Never Used It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for 2 weeks to receive the range. Best Buy notified me a hour before its intended arrival to tell me its on back order until October. So, I never used it and disappointed I wasn't told sooner so I can have the option of re-ordering something else.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Experienced nothing but mistakes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product never arrived so this review is about the service not the product. The service was horrible. I STILL DON'T HAVE a working oven

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances