Customer Ratings & Reviews
- Model:
- GTD45EASJWS
- SKU:
- 4684800
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 7.2 Cu. Ft. 4-Cycle Electric Dryer's fast drying speed and large capacity, finding it easy to use and relatively quiet. Positive feedback also highlights its overall performance and good size for families. However, some customers reported difficulties with the installation process.
This summary was generated by AI based on customer reviews.
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You sometimes have to dry more than once to get completely dry
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that your dryer is not drying your laundry as well as you would expect. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We recommend making sure that the lint filter and vent for your dryer are clean as these can directly impact drying performance. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
GE Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This long venting dryer needs to have clothes run through the spin drain cycle and separated by weight so it doesn't drip water on the floor.
No, I would not recommend this to a friendDo not buy this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to cahnge the first kne that was sent because it only worked in high . Now, one month later is doing THE SAME!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there. We appreciate you taking the time to leave a review but hate to hear that you're having problems with your dryer, even after exchanging it. This certainly isn't expected, and we apologize for the aggravation that this has caused. If you are still having issues with your dryer, please don't hesitate to reach out to us at 1-800-GE-CARES. Thanks. -Arnesha@GEA
Heat settings not needed---
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heat settings don't work. To get clothes to dry I have to use the highest setting. Don't need any of the other options.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to reach out to us with your review and hate to hear that your your dryer's heat settings are not operating properly and know how frustrating this is. In this case, if you haven’t done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this has happened and hope this helps. -Chris@GEA
washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys who also installed did not do it right, broke the outlet cover, don't know how to connect the wire, did not double checked when asked and keep blaming on builder. supper careless, skill less and unprofessional. Don't recommend these guys continue to deliver and install appliances for your customers.
No, I would not recommend this to a friendGE 7.2 Cu Ft Electric Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud, cheaply made, very disappointed in quality of product, bad decision
No, I would not recommend this to a friendNot very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t get some of the wrinkles out of the clothes!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for reaching out to us. We’re so sorry to hear that your clothes are still wrinkled after a drying cycle. We understand just how frustrating this can be; therefore, we’ll be happy to help you troubleshoot this. There may be a few reasons why this issue is occurring. First, your clothes may be over drying; try selecting a shorter drying time. Second, you may have too many items in the dryer at a time; you can try separating larger loads into smaller ones to reduce wrinkles. We hope this information is helpful; however, if you need additional assistance, please know that you can always reach out to us. Wishing you well – Matthew@GEA
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ok takes awhile to dry my clothes I have to adjust to the new energy efficiency
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new dryer despite the changes in how it dries your clothes compared to your previous unit. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA
Great diocery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation and delivery was seamless thank you best buy
I would recommend this to a friendDoesn't stay on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has not worked since we received on 12/30, GE has been out to repair but same problem. Best Buy is kindly exchanging it so we will see,
No, I would not recommend this to a friendTerrible experience. Item fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is fine. The amount of time it took the item after months of scheduling almost every week was not fine. I don’t know why it says I purchased in December. It was order mid October.
I would recommend this to a friendPoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't worked properly since we bought it. Have been waiting on repair for a month now. Nobody is showing up or returning our calls.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We hate to hear that your dryer isn’t working properly and that you’re having problems getting it serviced. We know that this is frustrating and apologize. Please contact us on social media or schedule service at1-800-432-2737 so we can further assist. We apologize for the inconvenience. Thanks. -Arnesha@GEA
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had dents all over the side and the back. I had to get someone else to fix it
No, I would not recommend this to a friendTerrible quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 weeks after purchase and one of the modes is already not working. Don't recommend.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there, and thanks for letting us know about this situation – we truly hate to hear you’ve had an issue with one of the modes not working. We know how frustrating this must be, especially when you’ve only had the dryer six weeks. This isn’t the great ownership experience we wish to provide for you, and we’d like to assist. There is a troubleshooting section that starts on page 9 of the manual, if that might be helpful (the manual can be viewed on our GE website by looking up the model number). Resetting the electrical components of the dryer by disconnecting it from power for a couple minutes before reconnecting can also help in some cases. If you are unable to resolve this, our Service Department is available at 1-800-432-2737; a technician would be able to properly diagnose and repair the dryer. We hope this is solved for you soon, so you can enjoy your dryer without further inconvenience. If you have any other questions or concerns, we are happy to offer assistance any time. -Sarah@GEA
No Show
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has to actually SHOW UP in order to be able to use and review!
No, I would not recommend this to a friendQuality has plummeted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neither the washer or dryer worked properly upon arrival
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for connecting us! At GEA, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this issue with your washer and dryer has caused. We highly recommend taking advantage of your warranty by scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737. We hope this information helps, and we look forward to hearing from you. Best regards – Matthew@GEA
BestBuy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No quality No service from BestBuy Thin metal cheap
No, I would not recommend this to a frienddryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible don't buy, its cheaply made. The dryer did not dry for me.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We are so sorry that your dryer didn't work properly and that you're not happy with the quality of the dryer itself. This is certainly not the ownership experience we strive for and we can understand your disappointment. There are some great troubleshooting tips on pages 9 and 10 of the owner's manual that can come in handy for the drying issue: https://files.bbystatic.com/gfZEAlGNAtzOq0cYNJ8qwA%3D%3D/User%2BManual. Additionally, we will pass your comments along to our laundry design team - they take insights like yours into consideration when designing future models. If you need anything in the future, please reach out to us directly. We're always glad to help. Be well, Kelsey@GEA
- Pros mentioned:Drying speed, Ease of use, Noise level
Easy to Use Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use - push bottom to start, great volume control letting you know when laundry is done, clothes dry - no turning 20 knobs/controls to produce dry clothes - perfect !!
I would recommend this to a friend - Pros mentioned:Drying speed
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryers very well an easy to operate. Drys in allotted time.
I would recommend this to a friend