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Customer Ratings & Reviews

Model:
GTD42EASJWW
SKU:
4374309
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Customer reviews

Rating 4.5 out of 5 stars with 1860 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the 7.2 Cu. Ft. Electric Dryer's performance, ease of use, capacity, and price. Many appreciate its quiet operation and the dryer's size. However, some customers reported issues with the dryer door's functionality and the heating element's reliability. A few also mentioned the buzzer's volume as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,860 reviews
  • Rated 3 out of 5 stars

    It does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine so far. The techs who installed it were knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the awesome quality and efficiency of this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For one month to date of install this dryer was great - THEN stopped working - turned on but didnt get hot or tumble - called GE Service & they have been very helpful - referred me to a local appliance co & came & decided it needed a new board - ok board was installed - worked for 1 week - now it tumbles but does not get hot - it needs a new start button! GE should step up and replace this as service calls have far exceeded purchase price! DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knobs are hard to turn. Does not fill up on auto sensor setting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible dryer/ rating 0stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a horrible buy. I have had it less than a month and have had to make 2 service calls to fix it and it is still not fixed. I am not a happy camper. I bought a new dryer bc ours went out. I got tired of going to the washateria. Three weeks out of the month since I have bought it, I have spent at the washateria. Nobody is trying to help me. I have had enough. So my advice to everyone, is to not buy this dryer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      This is Megan at GE Appliances. I am sorry to hear about your experience. This is certainly not what we would expect. Please email us via the following form with the details of this situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact

      We would be happy to look into this for you. We appreciate your review and look forward to assisting. GE_Appliances

  • Rated 1 out of 5 stars

    GE Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how this got such good reviews?? First dryer had bearing issue and Best Buy replaced it quickly. Second dryer is already broke with a bad switch so it won’t turn on. Two months two pieces of junk! Buy the extended warranty if you decide to buy this but I would avoid it. This may be the last GE I buy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - This is not the owner experience we expect to hear and truly apologize for the difficulties you have had with your dryer. We can certainly understand your disappointment and apologize for your inconvenience and frustration. We are confident GE service will be able to resolve this issue for you. If you continue to have difficulty please reach out to us on social so we can review your situation further as we want to restore your faith in our brand. Kind regards - Vikki@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Would not recommend this GE dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like this GE dryer It seemed cheaply made compared to our old Samsung. We returned it and bought another Samsung

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Provides a very good wash cycle

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the washer does a very thorough job cleaning the control knob does not click and it turns very difficultly in both directions very tightly while not providing confidence that the selected cycle will actually be the one that runs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lot of features for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly dryer works great! I don't have to dry clothes running multiple cycles per load anymore.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Damaged upon delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need the additional equipment so I would like that refunded. He did not leave it but he took it with him. They damaged the dryer upon delivery.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for reaching out to us. We are so sorry to hear about the difficulty you had with the delivery of your new dryer. Please contact your local store for assistance with these issues. We do hope to regain your trust in the future. All our best! Vikki@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Electric Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this dryer also have matching washer definitely would recommend too friends and family Best Buy service is impeccable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t dry big disappointment.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t dry and instead of lint going into lint trap it sticks to inside of the door. So disappointing. I tried every setting and thought maybe it would start working better. I’m calling today to either return or have them fix it. It looks nice if only it worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great 1st year but then stopped drying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased on 1/19/22 and as of June 2023 the dryer does not dry . It takes 3 dry cycles to dry one load of laundry. We have been very thorough in cleaning the lint filter and upkeep on dryer. Disappointed that it only lasted for a year and a half.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to uses knobs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't like the knobs. It's hard to set. Drys well though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The ol’ runaround

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t expect to go to best buy and buy anything on site. They don’t have it. The best you’ll get is run around to five different locations only to be told they’ll have to deliver it because when they sold it to you they lied about having it in stock.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryers set up took a while to get used to --too many control knobs

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Price reflects the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month the dryer stopped working so well. It takes one 80 minute cycle and then I need to put it on optimum dry for another 40 min. To get the load dry. The machine is loud and vibrates more than other dryers I have had. Would not buy again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Susanb - thank you for taking the time to review your dryer. We're sorry it is taking so long to dry. Please verify that your venting going to the outside is clear. Also, if the dryer is making unusual noises, then we recommend to contact GE Factory Service at 1-800-432-2737 for assistance. Thanks for choosing GE Appliances! NANCYatGEA GE_Appliances

  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed. I need to call the geek squad. I'm getting black marks on my white laundry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My dryer sucks and I ordered a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start I ordered a black dryer and got a white one with no window in the door so I didn't even get the right dryer to begin . dryer doesn't work at all hardly. Doesn't dry anything without doing it like 3 to 4 Cycles. I'm talking about just a shirt and two pairs of jeans takes three Cycles to dry. Every one load in the washer is at least three loads in the dryer. It's a piece of junk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 3 out of 5 stars

    So loud!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very loud. Otherwise performs well. Auto sense leaves clothes slightly damp

    I would recommend this to a friend