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Customer Ratings & Reviews

Model:
GTD42EASJWW
SKU:
4374309
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Customer reviews

Rating 4.5 out of 5 stars with 1860 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the 7.2 Cu. Ft. Electric Dryer's performance, ease of use, capacity, and price. Many appreciate its quiet operation and the dryer's size. However, some customers reported issues with the dryer door's functionality and the heating element's reliability. A few also mentioned the buzzer's volume as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,860 reviews
  • Rated 2 out of 5 stars

    Returned this dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was a dud. I returned it. It took about 2 1/2 hours to dry a normal load of clothes. Also seemed very cheap, the dryer door had a cheap tin feel to it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Kenn, thanks for reaching out! We're sorry to hear that you've returned your unit. We hope that we can earn your trust back in the future. If you ever have questions or concerns about your appliances, please feel free to reach out to us any time. Stay safe. -Michael GE_Appliances

  • Rated 5 out of 5 stars

    Great cloths dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. Dries in less time than my last dryer and the results are wonderful. Much less wrinkles. That means less work for this active retired older lady.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine for my new home it’s simple and easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was delivered and after I washed two loads of laundry, put one load in the dryer and turned it on it quit working. It would not turn back on after I found it shut off and laundry still wet! We requested a replacement so hope this was just a one time bad experience!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. I bought the set. GE has been a great brand for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer easy to use and dry your clothes!! Highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I've had bad luck w/products recently

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered the heating mechanism didn't work. Then stopped turning....after it got fixed again after that, it was great but....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer door is very hard to close. Clothes take a long time to dry.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent and very time savy would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love my new set of G.E. Washer/Dryer. Not fancy and it truly is wonderful! ***** Best Buy Hobart,IN is the BEST!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Attractive, quiet, VERY slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works as expected except for being really, really slow. The old dryer I just tossed was twice as fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer was okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer arrived and they didn’t install it right. Dryer was not installed the right way. The hose on the back of the dryer was not venting out. Because they over tighten and put a hole in it. So I had to go out and buy a new hose and clamps. Then I installed it my self. I was not happy with the service that I got from you guys. I will be buying my appliances for some where else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheap plastic

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap plastic garbage. The actual knob broke within months which made the dryer unusable until i could get someone to fix it. It's made of cheap plastic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful don’t buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful! I have to dry most things on low because low is too hot. Not even a year old and it’s making a drum scrapping noise. Washer is worse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the machine for three weeks, and it broke. Tech came out and looked at it, and couldn't figure out the problem. Have been without a machine for another three weeks now with no idea when I'm getting it fixed or a new unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knob is super hard tonturn and makes noises. They came 5o repair said new knob is hard to turn and clunky also. Trying now to get some resolve. Who knows ?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love GE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer. With the many different settings, clothes dry quickly and with minimal wrinkles.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes three to four times of running the dryer to get a medium to large load dried.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid. Product doesn’t work 16 days purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels cheap. Stopped working 16 days after delivery...does not heat to dry clothes. Best Buy also didn’t stand behind the product they delivered 16 days prior. They simply gave me the manufacturers phone number.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. We appreciate you leaving a review. We are so sorry to hear that your dryer stopped working so soon into its lifespan. This isn’t the type of experience we want for our customers and apologize for the frustrations that this may have caused. If you haven’t done so already, please utilize your warranty to get your dryer serviced. You can schedule service by visiting our owner support page on our website or by calling 1-800-GECares (1-800-432-2737). Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Arnesha@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Dryer stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer stopped working 1 1/2 years after purchase…..

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances