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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 323 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the excellent drying performance and overall efficiency of the 7.2 Cu. Ft. Electric Dryer, along with its ease of use and large capacity. Many appreciate the reasonable noise level and suitable size. However, a few customers have mentioned difficulty with closing the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 323 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    buy these somewhere else

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but the buying experience, delivery(late), and support has been horrible. Buy local. No one in the store can help after the sale its just call 1-800-

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you had a negative shopping and delivery experience. Please reach out to Best Buy directly, by calling your local store, to further discuss your situation. - Julia@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but is a bit noisy and the worst part is the door doesn’t open up all the way! That makes it harder to load and unload.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drying cycles aren’t long enough and have to repeat to get clothes dry, for small and larger loads

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T WASTE YOUR MONEY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED THIS DRYER SEPTEMBER 25, 2025 AND AS OF TODAY 12/21/2025 THIS DRYER HAS WENT OUT. BEST BUY TELLING ME I HAVE TO GO THROUGH THE MANUFACTURING WARRANTY TO HAVE IT FIXED. THIS PRODUCT IS TOO NEW TO HAVE ANY ISSUES.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that your new dryer went out. We want to help. Please reach out to our Bodewell service team at 1-833-426-3393 to schedule an appointment. GE_Appliances

  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed in this machine. Only after 4 months of use the power bottom won't turn on the dryer. Unplugged, tried to reset. Now going to go through the one year warranty with GE. I also purchased the extended Best Buy warranty. Had problems with my Samsung washer & dryer, and figured GE was reliable. Nope.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to write a review and letting us know that you've already reached out to utilize your warranty to get this taken care of. We’re confident that this will be handled appropriately by our Bodewell technicians. If you have any other questions about the functionality of your appliance, please don’t hesitate to reach out again. -Arnesha@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    No longer heated after 90 days

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new and the heating element died after 90 days. GE had to handle it as it was under manufacturer warranty still. Element died by July 1st and it is now September 16th and i still have no dryer. Could not get anyone to come out and repair it and then GE ordered a replacement to the wrong retailer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you letting us know what happened and we're sorry to hear that your dryer is not functioning properly. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week on using the dryer the start button broke this is a known issue with this brand

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to our Bodewell service team if you haven't already. They can be reached by calling 1-833-426-3393 M-F 8:00-8:00 EST. GE_Appliances

  • Rated 1 out of 5 stars

    Boycott Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sent me two defective dryers and tried to give me 50 compensation to keep it, NO THANKS will not be buying anything from Best Buy... take your money else ware, they have no customer service skill and are insulting to their customers

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out and would like to help. If you still have the dryer in your possession, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Insufficient reimbursement for our troubles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first delivery culminated with a defective dryer. The second day we had to take off from work, they did not bring the power cord necessary to run the dryer. 2 days away from work and still not installed. We hope the 3rd attempt is a charm.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you have had this trouble early on. We would suggest reaching out to your Best Buy team directly at 888-237-8289 for further assistance with your delivery and install service experience. GE_Appliances

  • Rated 3 out of 5 stars

    gE dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy………………………………………………………………………,…………………. .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all costs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 24hours. Not worth the trouble being delivered and picked up a month later! Poor service all around

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry that your dryer stopped working so soon. We would like to assist you with this matter and gather some additional information from you. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 2 out of 5 stars

    Not satisfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not receive the venting hose and they charge me

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly for assistance with this issue by calling: 1-800-433-5887. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Barely lasted 3 months . Also i wouldnt spend money on Geek Squad insurance as they wont do anything to help you .

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you are having trouble with your dryer unit after just 3 months. We would like to know more so we can help. Could you please send us a PM/DM on any of our social media pages and please reference this review. GE_Appliances

  • Rated 1 out of 5 stars

    Broke right after warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 1.5 years. Dont spend your money.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to help. Please send us a PM/DM on our Facebook, Instagram, X or Tik Tok page and please reference this review. GE_Appliances

  • Rated 2 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as good as my other one not as big either like sale associate said it would be

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your feedback on this model. User experiences with our products matter to us, so we appreciate you taking the time to share. -Vikki@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose the cheapest washer and dryer BB had to offer. I guess we got what we paid for because this is the worst washer I've ever used in my entire life. The dryer is awful too - I'll leave a review for that as well. I've tried every setting and my clothes still come out smelling unwashed. Very little agitation from the washer (not from me). Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 MONTH AND A FEW DAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up my order on 07/26/2025 and as of Sunday 09/07/2025 it is no longer working. I will be reaching out to GE

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to write a review and letting us know that you will be reaching out to us. If you haven't done so already, please have one of our amazing Bodewell technicians out to assess. In warranty service can be set up via our website or by calling 833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET. -Arnesha@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Dissatisfied Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial purchased date was 10/19/2024 and here it is 11/22/2024 and I still don't have the appliance. Each time prior to the delivery date they request item to be rescheduled for some unknown reason. A person to resolve the issue was assigned - she promised $350.00 check for aggravation, check not received!!! Customer Service deplorable - canceled the entire order!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. To best address this concern, please continue to work with the person who is assigned to your case. GE_Appliances

  • Rated 1 out of 5 stars

    N/a sebt item back to store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent item back, i needed a dryer eith a 110 plug, i explained thar to rep

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry that this dryer didn't meet your electrical requirements. For assistance with finding a compatible dryer, we recommend contacting Best Buy directly. They can be reached at 1-888-237-8289. GE_Appliances

  • Rated 1 out of 5 stars

    JUNK CRAP

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk! DO NOT BUY GE . @#$%^&*()][[><<777777777%%%$##&&;:"'frr9ij456$$%%%%$%^^

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help out with any issues you are experiencing with your dryer. Please give our Bodewell team a call at 1-833-426-3393 for the best assistance. GE_Appliances