Customer Ratings & Reviews
- Model:
- GTD42GASJWW
- SKU:
- 4374310
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the 7.2 Cu. Ft. Gas Dryer's large capacity, excellent drying performance, and ease of use. Many appreciate its quiet operation and simple controls. Positive feedback also highlights its good value for the price. While some users noted the door requires more force to close, overall the dryer receives favorable reviews.
This summary was generated by AI based on customer reviews.
Pete
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dryer on the market today. The dryer does not dry. It is brand new out of the box and it takes up to a full day to dry one load. Who has time for that…..
No, I would not recommend this to a friendWorst Service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a disaster from the beginning to the end. 4 appointments were scheduled to deliver and install the gas Dryer. After waiting more than a month to do the installation, they installed it but the gas dryer has a gas leak putting in risk the safety of my family and my house.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no, we are so sorry to hear that your dryer required multiple deliveries to install and then there was gas leak that arose. This is certainly not what we would expect to happen and is not the experience we want for you. If you haven’t done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this has happened and hope this helps. -Chris@GEA
Ouch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough water, and tangles your clothes all up.
No, I would not recommend this to a friendBeware of Gas Leak!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SoCalGas just now red tagged this dryer due to igniter value leak. We can't use until fixed. We only had this dryer for 18 months and warranty has expired. If you decided to buy this, I highly recommend getting the extended warranty.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for taking the time to write us a review of your dryer. We are sincerely sorry that its igniter valve is leaking and that your unit requires service so soon into its lifespan and understand your frustration. If you are still in need of a service appointment to be scheduled, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
Dryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer doesn’t heat up like my old one used to.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for offering us your feedback. Please know that we welcome it and take it very seriously. Your comments will definitely be taken into further consideration! If you ever need anything in the future, please feel free to reach back out. Thanks! -HannahGEA
Dryer not the best.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 3dryers delivered to me. Problems with the first 2. 3rd one does not quiet. Going to deal with.
No, I would not recommend this to a friendDo not work well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it doesn’t work correctly, on regular cycle never hot well juts a little warm and take the doble o more times to finish to dry one charge.
No, I would not recommend this to a friendDryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose to have a new dryer the delivery guy he just replaced the door he said I don’t have the tool to install which is wired
No, I would not recommend this to a friendproduct returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product returned, no problem with dryer, Was returned with washer for defect. washer had no discharge hose and Best Buy or warehouse would not make corrective action, expected me, the customer to come to the store to get part and install it. So, told the to pickup both units and this customer purchased same units elsewhere. the Quality control at the factory Questionable and Best Buy ????
I would recommend this to a friendBrand response from GE Answers
Posted .Hello return - We are very sorry to hear about this frustrating experience. The defect your washer had is certainly not something we would expect to occur. Our hope is that your new units will serve you and your family well for many years to come. - TREY@GEA
Worst Dryer I have ever owned
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer for it's price is of poor quality. Have broken down and have had geek squad out a number of times under warranty. Broke down again today. Will not heat and makes a buzzing noise. Have had it repaired in past for same issue.
No, I would not recommend this to a friendGood choices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the many options to choose from. Always find what I want.
I would recommend this to a frienddefected from the start
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drying would not dry the clothes completely. Sometimes jeans, towels and heavier items had to cycle 2-3 times. The start button had to be pressed 2-3 times for it to start until it finally quite working after about a month.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your dryer has stopped operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Dryer installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technician. Smooth installation. I’d use them again
I would recommend this to a friendDryer1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy for the guys who delivered to install and test.
I would recommend this to a friendReally upset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this dryer about a month ago and needbit repair already and the wait to get it repaired is 2 weeks unbelievable
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Reallyupset, thank you for your review. We are very sorry that your dryer stopped performing properly and required a service appointment. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
piece of junk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.zero stars, died after 8 months. Cant return it to the store, have to wait for GE to come out for service. Don't buy this piece of junk
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, Phil - Thanks for taking the time to write a review. We apologize for the difficulties you've had with your dryer. It's always a pleasure to help and we would be glad to assist in any way we can. Please feel free to send us a message on social media or at the "Contact Us" link on our website. In your message, please include your name, email, phone number, address, model/serial numbers, and a copy of your review. Thanks again for the feedback. -Mikayla@GEA
Guys who installed suck!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is amazing but I paid for delivery and extra to have it installed and they did it wrong. The vent wasnt even on the dryer and gas leaks.
No, I would not recommend this to a friendBroken in 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally disappointed is this product, stopped working after 2 years but I guess I should have purchased their expensive warranty.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello dammz33, thank you for your review. We are sincerely sorry that your dryer stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not heat. Was out of box so Best Buy won’t service. Bought it and can’t use it.
No, I would not recommend this to a friendPoor Service. Merchandise low range items.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not install dryer because of ceiling exhaust. I sent the vent back they brought out and they did not credit me for it or the installation. Very disappointing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Nanja - Thank you for choosing GE Appliances. We are very sorry to hear about the trouble with the installation of the dryer. Please reach out to your local Best Buy for assistance with this matter. - John@GEA