Customer Ratings & Reviews
- Model:
- GTD42GASJWW
- SKU:
- 4374310
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the 7.2 Cu. Ft. Gas Dryer's large capacity, excellent drying performance, and ease of use. Many appreciate its quiet operation and simple controls. Positive feedback also highlights its good value for the price. While some users noted the door requires more force to close, overall the dryer receives favorable reviews.
This summary was generated by AI based on customer reviews.
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing, the dryer drum makes a knocking noise.
No, I would not recommend this to a friendBad roduct, refused to replace
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke down 5 times- within a year. 5 service calls.
No, I would not recommend this to a friendWould not purchase again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Already had to call in for service TWICE within a month of delivery.
No, I would not recommend this to a friendBroken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was delivered broken. The gas sensor/starter didn't work and the installer did not test it and either did the factory.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there,
Oh goodness! We're absolutely sorry to hear about this and can definitely understand your frustration. We would recommend taking advantage of your warranty and scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737. Let us know if there's anything you need. Mike@GEA
Lemon unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First load of washed clothes, the dryer stopped working after 70 minutes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Francis - Thank you for being part of the GE Appliances family. We appreciate the review and would be happy to help. After drying its first load, would it not start again? If so, please turn the unit off at the breaker and reconnect after a few minutes. If necessary, take advantage of the warranty by calling 1-800-432-2737. Thanks! - John@GEAppliances
did not live up to expectations
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer never really dried well on any of the settings. Died less than 9 months of use. We had higher expectations of the appliance
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Greetings,
Oh no! We're so sorry to hear that your dryer died after only 9 months. We can absolutely understand how devestating that is. If you haven't done so, we encourage you to take advantage of your one year warranty to schedule service. You can schedule an appointment by calling 1-800-432-2737. Mike@GEA
Problem.......goes on and off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible appliance, very disappointed.......returning it and picking out a different brand
No, I would not recommend this to a friendDisgruntled
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine wouldn't dry cloths. Checked the vent for lint, nothing. Service is very poor as well.
No, I would not recommend this to a friendMr
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t receive from about two months and I don’t know when can I’ll receive
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We truly appreciate you taking the time to reach out to us about this and are sorry to hear that there was a delay on your dryer order. We know this must be frustrating and would love to help. In this case, we recommend you contact and work with your local Best Buy as they have direct line-of-sight into your order and are best equipped to assist you with this. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA
GE dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is now March. I have to have the dryer fixed. No heat.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Nurse, thank you for your review. We are sincerely sorry that your dryer is not heating properly. We truly understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Didn’t like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like them, I return them because they were bad
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there,
We're so sorry to hear that you did not like your dryer. We regret hearing that you have left us and do hope for another chance to earn your trust in the future. Stay well. Mike@GEA
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dryer was defective right out of the box and had very difficult time contacting GE
No, I would not recommend this to a friendNot a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product did not meet my expectations Did return item
No, I would not recommend this to a friendloud and sauna like dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is insanely noisy and I wish the salesperson had mentioned this. It also emits so much heat while running that I cannot close my laundry room door, it feels like a sauna. I am very disappointed with this purchase.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Button is a little hard to turn to add time for dryer and when i tryed to flip my door to the other side it was a head ache but dryer seems to work great quiet n noise once done is very loud so i can hear keeps me on top of it lol
I would recommend this to a friend I Love my Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dryer is awesome. It looks small, but looks are deceiving. This Dryer is large! I'm so happy with my purchase. The Dryer was delivered on time. And the delivery guys were great
I would recommend this to a friend- Pros mentioned:Overall performance
Great Dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer!! We’ve had it for almost 5 years and it’s been great up until recently. Just time to get it serviced. Would recommend!
I would recommend this to a friend Good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost 3.5 years & this dryer is still doing great. The only reason I didn't give 5 stars is the lint filter could fit better, it kind of sticks up & gets in the way of closing the door easily. I just ordered a replacement for it because it didn't hold up very well, the screen tore away from the frame leaving a pretty large hole for the lint to pass throught to the exhaust duct
I would recommend this to a friend- Pros mentioned:Overall performance
Dryer Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer works well. However, it is extremely LOUD.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Happy with my dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product; mostly love the space saving feature.
I would recommend this to a friend