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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 779 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers find value in the 7.8 Cu. Ft. 10-Cycle Electric Dryer's performance, ease of use, capacity, and size. Many appreciate the dryer's overall performance and low noise level, considering it a major upgrade with smart features. However, a few customers have expressed concerns about energy consumption. Overall, the dryer seems to be well-received for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 779 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problem drys good looks good xxxxxxx

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old one dried clothes better, this dryer is not worth the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loose door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loose door. Been contacting Best Buy to send tech but so far no luck yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hard to rate as washer doesn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not use the dryer as the washing machine has an inoperable on/off switch. After waiting weeks for a service call, now I wait again for the new part and another service call,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    purchase the extended warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set replaced a very expensive washer from LG that lasted 3 years. The part that was needed to repair it was no longer manufactured. 18 months ago I purchased this dryer along with the matching washing machine. The dryer still works fine. The washer's mainboard is dead. It was used lightly and I feel that it should have lasted for years, not months. The repair is going to cost more than half the cost of the machine itself. In the future I will be purchasing the cheapest machines possible as they are now all disposable. Do yourself a favor and purchase the extended warranty. I was a non believer in warranties. Lesson learned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dry!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything comes out dry! Best choice in machines I’ve made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully it lasts.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace the first one we bought. The glass in the door exploded the second night we had it. Hopefully this one doesn’t blow up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger capacity has been great. Its working as intended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 weeks and then I had to wait 3 weeks for Best Buy to deliver another one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered what I thought was a matched set and to me they do not match.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff set up and started the first time with nothing on it. When they left, I washed my clothes and dried them. But the machine wasn't work. I contacted to your center and they said "tomorrow we will send someone to your house - if they are free". I waited, and no one showed up. No one call me back. Today is the 3rd day since I made a call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be aware of what you are buying

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working (open door error code) 6 months in, even with a Best Buy extended warranty I had to contact GE as it was still under manufacturer’s warranty. Ge has no showed multiple appointments and I haven’t had a functioning dryer in weeks. Would not buy a GE again, horrible experience

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Broken motor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are one of the unfortunate people. After using the dryer for 3 weeks the motor gave up on us. We were told that this model is very good and durable! We had to call GE to send someone out and replace us the new motor because Bestbuy only do 14 days warranty. We will not be purchasing any big appliances with Bestbuy again ;(.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Salesperson messed up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poughkeepsie NY Best Buy Store #:460 never asked if we wanted the dryer door to open out into the room to match the washer door. Best Buy initially charged us $75.00 for this but later credited this charge after we escalated to Best Buy. Salesperson slipped up on this issue big time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a defective dryer from Best Buy and they would not refund me the electrician bill. I didn’t know I bought a defective product since I only had the dryer for less than two weeks. The dryer wouldn’t turn on so I had an electrician check the circuits in the house thinking it may have been the power outlet. Best Buy would not reimburse me for a defective product they sold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stackable dryer saves you significant space in your home. It has a sleek, futuristic design and features some high-tech functions, like cycles designed to steam out wrinkles, reduce static, and sanitize with high heat. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the look!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer gets super hot in the back and the washer is really loud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard pass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the washer or this matching dryer. The water level is never enough to get the clothes clean, so I can only use 1 cycle and have to push the "more water" button. The dryer takes longer than my old dryer. Take a hard pass on this set. I regret my purchase.

    No, I would not recommend this to a friend