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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 779 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers find value in the 7.8 Cu. Ft. 10-Cycle Electric Dryer's performance, ease of use, capacity, and size. Many appreciate the dryer's overall performance and low noise level, considering it a major upgrade with smart features. However, a few customers have expressed concerns about energy consumption. Overall, the dryer seems to be well-received for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 779 reviews
  • Rated 5 out of 5 stars

    Great dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large dryer, works very well and clothes are dried quickly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys good but my washer just gave out and it makes me nervous that my dryer will too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product and even worse customer support

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE customer support is the worst ever. My dryer got broken with less than a year and they keep rescheduling the service over and over using all kinds of poor excuses. Stay away from GE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When delivered the installer could not install due to the fact that the cord was a 4 prong. My receptacle was a 3 prong. The technician took the cord though he claims he left it in the dryer which he did not. We had to go out and purchase the proper cord.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    crappy dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer broke after having it for only 2 months. And, since it was covered under the manufacturers warranty I had to wait for them to come and see what the problem was. They were scheduled to come out on a certain date and they canceled and reschedule for 2 weeks later. They still couldn't fix it and now I have to wait 2 more weeks for parts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in December with rust and paint chips, second replacement same issues, third replacement same issues. Customer service hangs up and offers no meaningful resolution to problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amksmnkdnkfndk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is good Item thank you is was damage my dryer because is was new and send me with out box

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JG

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product but the CONTROLS & BACKSPLASH just came off. Seems like the tabs broke or maybe due to vibration. Hope to get this solved

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there. We appreciate you taking the time to leave a review but hate to hear about your controls and backsplash. This truly is surprising, and we apologize for the stress. If you haven't done so already, please set up service so one of our certified GEA technicians can assist. Service can be set up online on our website under the owner support tab, or by calling 1-800-GE-CARES. We hope this information is helpful. -Arnesha@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The lint filter is a little different, since you need to open it to clean it. This is not really a big deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the dryer for 2 months. Been serviced 2x. Will be requesting new replacement tomorrow.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you bringing this to our attention. We certainly know how important it is to have your dryer working properly. If you're still having this issue with your unit, please send us a private message on our GE Appliances Facebook, Instagram, or X accounts, with your full model and serial numbers, contact information, and a screenshot of this review. We'd like to review your situation thoroughly. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and 'haul away' process was very efficient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it very much and also produces less noise from

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is broke i less then a month a technician came said nothing is wrong now i dont have a washer because they dont answer the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not last

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had electrical problems after 2 years. Cost a few hundred to repair.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Broken control board

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer's control board broke after one year and half since purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the worst experience ever. I only ordered a dryer and 2 pedestals. Dryer order was delayed then changed. I’m on the 3rd dryer and second set of pedestals. I have 6 hours of time on the phone with customer service plus 4 trips to the store.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there, we couldn't be more sorry to hear that you're on your 3rd dryer and 2nd set of pedestals after having delivery changed and delayed. We understand how valuable your time is so we can only begin to imagine how upsetting this must be. With that said, we're pleased to know you're now taken care of. If you run into any issues whatsoever please feel free to reach out to us on social media for additional help as well. All the best. - Guy@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Nice dryer….Best Buy, not so much!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a simple, very functional dryer. Getting Best Buy to honor their commitments…….not so good!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEST buy bad customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST buy bad customer service, they are taking my money as they held me hostage for using their card to make purchases.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, great dryer, great dryer, great dryer,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even had this dryer a month and it already stopped turning.

    No, I would not recommend this to a friend