Customer Ratings & Reviews

Hello there, we couldn't be more sorry to hear that you're on your 3rd dryer and 2nd set of pedestals after having delivery changed and delayed. We understand how valuable your time is so we can only begin to imagine how upsetting this must be. With that said, we're pleased to know you're now taken care of. If you run into any issues whatsoever please feel free to reach out to us on social media for additional help as well. All the best. - Guy@GEA

Hello Nick, thank you for your review. We hate to hear that you have not been pleased with your new dryer. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA

Thank you for connecting with us! We’re so sorry to hear that your dryer stopped working! This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be. We highly recommend continuing to communicate with your dealer to resolve this issue. Thank you for being part of the GEA family, and if you need additional assistance, please know that you can always reach out to us! All the best – Matthew@GEA

Hello there, we are saddened to hear your new dryer is not drying clothes. We understand how disappointing it is to have a dryer that does not dry clothes properly. Please take a look at the following troubleshooting tips on page 36 of the User Manual located here: https://files.bbystatic.com/HqfthAO2HPM4VEIbLJXrkw%3D%3D/b848b374-8418-49b6-914e-95b658aee77e.pdf. If you have tried these tips and are still having issues, we suggest calling our GE Consumer Service at 1-800-432-2737. We're certain one of our servicemen will be able to fix this issue for you. Kindly reach out to us directly if you have additional questions. -Kacie@GEA

Hello Meee, thank you for your review. We are sincerely sorry that your dryer has stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA

Hello, thank you for your review. We hate to hear that your dryer came with scratches and chips to the finish. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA

Hello, thank you for your review. We are sincerely sorry that your dryer has stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you take advantage of your warranty and schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA

Hello, thank you for your review. We are very sorry that your dryer was not operating properly and required multiple service appointments. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA