Customer Ratings & Reviews

Really enjoy it !! Washes clothes good and doesn’t shrink them

We have owned The dryer A couple of weeks. It is not drying the clothing well. I tried to call for repair service at Best buy where I purchased the dryer and nobody picks up the phone. When I tried to get it done online using the “chat“ nobody ever comes on the line to chat. It is frustrating and upsetting. I have to run the cycles twice to dry clothing... Even when set on high. It appears my husband and I will have to go back into Best Buy which is something we don’t appreciate especially during the pandemic.

This is the best washer I have ever had thank you GE

Great machine! Works well so far no issues and I have over 5 people using. I would recommend buying with pedestal depending on the space u have.

Motor starting making a humming sound after two years and is already dying. Product inly has a one year warranty for a reason, it’s junk.

After raving reviews from a relative I purchased this dryer on 8/1 but I still have not been able to even turn it on. Initially, this unit was on back order and I received it the first week in September. No big deal, everything seems to be on back order these days. I install this thing the same day and when I go to use it later in the day, it has no power. Totally unresponsive when trying to press any buttons. After a lot of googling I reached out to GE and they sent out some guys to fix it. During the initial visit I was told that my board had power (green light on board was on) so the likely culprit was the thermostats. After some shipping mishaps, the parts were resent to me directly and an appointment was scheduled for repair. I saw light at the end of this long tunnel. But as fate would have it, after installing these new thermostats now the board has no power. It has now been a little over a week and I’m still waiting for a new board to show up. I don’t recommend this product. Most expensive paperweight I’ve ever purchased. TL:DR I purchased this thing 8/1. It arrived defective and it’s still broken.

The lint does not stay in the lint trap but fluffs all around the door. We have to clean with vacuum each load. While trouble shooting online I found many reviews with the same complaint. We will return this dryer.

Still getting use to the gas dryer, but overall it is doing well.

Excellent product and can reverse door swing - good design

no good at all its need more power so it shutoff many times

Nothing but problems, the first dryer i received was blowing totally cold air. I had that replaced a week later received a new one which worked for 2 weeks before blowing cold air also, had GE repair come out and the heating element was broken. He didnt have the part and have to wait a week for that. Terrible experience so far and scared to buy another GE product again, even though it used to be a quality brand.

Not sure why our experience has been awful, but this lemon stopped working four months after it was delivered. Prior to that it wasn't great at getting things dry anyway, but four months in it stopped heating up completely. Not only was GE customer service atrocious and unhelpful during this process, they ultimately wouldn't help us. Wouldn't recommend this dryer, and ultimately I won't be purchasing GE products agian.

It was gift to daughter Dryer defective and to get it replace was nightmare!~!!! Received second defective dryer and getting a real person to assist was horrible.

Hands down THE WORST dryer I've ever experienced. First one replaced for never getting hot. Replacement (new) dryer NOW not getting hot either. Best Buy 'third party' installers a nightmare.

I am so profoundly unhappy with this dryer, I feel like sobbing. With my old dryer (a Maytag) I could dry towels on the low heat setting with no problem. I have now been drying a load of darks on the highest heat setting for 3 hours and the lightest item is STILL WET in the waist band. I wish had bought a Samsung.

I got a lemon. On Day1, the washer isn't heating and took me 4 hrs to dry 1 load. Technician came and told me the heating part isn't working. 1 month later I still can't use it and have to wait for 2 weeks to get a new one.

It’s very loud. I wouldn’t buy This if I heard it running in store

Heavy duty, large capacity, quiet, fast, easy to use, has many features, and available at stores.

love them but takes just a little more time to dry

It didnt work. It was professionally connected. The gas line was checked. But the dryer wouldn't get hot. So its being returned.