Customer Ratings & Reviews
- Model:
- GFD55GSPNDG
- SKU:
- 6396011
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, drying capabilities, and large capacity of the 7.8 Cu. Ft. Stackable Smart 10-Cycle Gas Dryer. Many appreciate its quiet operation and ease of use, as well as its connectivity features. However, some customers have expressed concerns about the lint trap and the door hinge feeling less durable.
This summary was generated by AI based on customer reviews.
CD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was gift to daughter Dryer defective and to get it replace was nightmare!~!!! Received second defective dryer and getting a real person to assist was horrible.
No, I would not recommend this to a friendThis is my life now, I guess.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so profoundly unhappy with this dryer, I feel like sobbing. With my old dryer (a Maytag) I could dry towels on the low heat setting with no problem. I have now been drying a load of darks on the highest heat setting for 3 hours and the lightest item is STILL WET in the waist band. I wish had bought a Samsung.
No, I would not recommend this to a friendLoud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very loud. I wouldn’t buy This if I heard it running in store
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for leaving a review. Sorry to hear about your dissatisfaction with your dryer's noise level. We'd recommend taking a look at an article on our website titled "DRYER - NOISES" to see if it helps to clear things up for you. We hope this helps and that all is well. -Michael@GEA
Lemon...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a lemon. On Day1, the washer isn't heating and took me 4 hrs to dry 1 load. Technician came and told me the heating part isn't working. 1 month later I still can't use it and have to wait for 2 weeks to get a new one.
No, I would not recommend this to a friend- Pros mentioned:Capacity, Drying performance, Ease of use
Excellent value if you want a heavy duty dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy duty, large capacity, quiet, fast, easy to use, has many features, and available at stores.
I would recommend this to a friend Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them but takes just a little more time to dry
I would recommend this to a friendWas a dud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt work. It was professionally connected. The gas line was checked. But the dryer wouldn't get hot. So its being returned.
No, I would not recommend this to a friendJunk!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage!!!!! Had to buy the gas dryer from Best Buy because nobody else carries in stock gas dryers. Completely garbage! Got the matching washer from Lowe’s, also garbage! I do not recommend this set at all!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to review your washer and dryer. We are very sorry to hear the laundry units are not working out and we would happy to help. Feel free to reach out to our Contact Us page so we can get more information about the issue and we will help the best we can. Hope to hear from you soon. - John@GEAppliances
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the machine for only a month and it no longer turns on or works, it is somewhat disappointing
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, thank you for bringing this to our attention. We're terribly sorry to hear your new dryer has stopped turning on only a month into ownership. We can only imagine how upsetting this would be for you and that's never what we imagine for our consumers. For the best help, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We’re confident our technician will be able to get you taken care of, but we also want you to know you can find us on social media if you need anything else. - Guy@GEA
Don’t but from Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy took away my washer dryer last week still haven’t gotten this to work been out 2x have to wait another week to replace
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Your feedback is important to us and we sincerely apologize for the difficulty with your washer and dryer. It's always a pleasure to help and we're glad to assist in any way we can. Please feel free to reach out to us on social media or at the "Contact Us" link on our website. Thanks again for the feedback. We hope to hear from you! -Mikayla@GEA
Not drying the clothes completely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clothes are coming out damp even with the max dry setting. I'm having to run the dryer twice
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your dryer is not drying your clothes properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Horrible product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer Stops working very often and doesn’t turn on
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - This is not the consumer experience we would expect to hear about and apologize for the issues you are experiencing. We can certainly understand why you would be unhappy given the circumstances. Please contact service to have your dryer checked out to determine why this is happening as this does not sound normal at all. We wish you all the best! Vikki@GEA
- Pros mentioned:Drying performance, Ease of use
The Best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Washer and Dryer! Easy to use! I love doing laundry now. Cut the time of laundry in half. Would highly recommend.
I would recommend this to a friend NEVER BUY FROM BEST BUY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer completely failed in month 7. Manufacturer warranty not supported by Best Buy technicians.
No, I would not recommend this to a friend- Cons mentioned:Lint trap
Lint issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer overall works well, however the lint catcher does not clean well at all. The lint continues to collect and stick to the plastic outer rim. It is extremely hard to remove and makes me nervous because no matter what I’ve tried it is not completely clean. Not having a completely clean lint catcher worries be for potential hazard with the machine. Does anyone have this problem or can shed light on a solution?
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Good dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The look is so nice! Works well even after a couple years.
I would recommend this to a friend - Pros mentioned:Overall performance
Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not realize how the Smart Dryer and Washer would make the best use of my time. So far all is great. Wonderful quality. Wonderful look.
I would recommend this to a friend Doesn't get hot. Support is a joke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Colors, beautiful appliance. BUT Totally useless. From day 1 it takes 3 hours to dry a load. I called GE support, Technician showed up. He said I shouldn't use the "Auto" drying cycles but the timed dry only. I show him that the dryer gets warm. He runs it for 10 minutes and got somehow hot but definitely not hot. He still refuses to go further. I have a second whirlpool dryer installed. I showed him how a hot dryer looks like. He connects a Computer and then he said the sees some strange temperatures but he can't do anything because there's no error code(???). Then he said he has no time to take it apart cause this would take 2 hours. and he left... Just like that.
No, I would not recommend this to a friend