Customer Ratings & Reviews
- Model:
- GFD55ESSNWW
- SKU:
- 6396008
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 7.8 Cu. Ft. 10-Cycle Electric Dryer's performance, ease of use, capacity, and size. Many appreciate the dryer's overall performance and low noise level, considering it a major upgrade with smart features. However, a few customers have expressed concerns about energy consumption. Overall, the dryer seems to be well-received for its functionality and user-friendly design.
This summary was generated by AI based on customer reviews.
crappy dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer broke after having it for only 2 months. And, since it was covered under the manufacturers warranty I had to wait for them to come and see what the problem was. They were scheduled to come out on a certain date and they canceled and reschedule for 2 weeks later. They still couldn't fix it and now I have to wait 2 more weeks for parts.
No, I would not recommend this to a friendLemon
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the dryer for 2 months. Been serviced 2x. Will be requesting new replacement tomorrow.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this to our attention. We certainly know how important it is to have your dryer working properly. If you're still having this issue with your unit, please send us a private message on our GE Appliances Facebook, Instagram, or X accounts, with your full model and serial numbers, contact information, and a screenshot of this review. We'd like to review your situation thoroughly. -Kacie@GEAppliances
amksmnkdnkfndk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is good Item thank you is was damage my dryer because is was new and send me with out box
I would recommend this to a friendJG
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product but the CONTROLS & BACKSPLASH just came off. Seems like the tabs broke or maybe due to vibration. Hope to get this solved
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there. We appreciate you taking the time to leave a review but hate to hear about your controls and backsplash. This truly is surprising, and we apologize for the stress. If you haven't done so already, please set up service so one of our certified GEA technicians can assist. Service can be set up online on our website under the owner support tab, or by calling 1-800-GE-CARES. We hope this information is helpful. -Arnesha@GEA
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The lint filter is a little different, since you need to open it to clean it. This is not really a big deal.
I would recommend this to a friendBuyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in December with rust and paint chips, second replacement same issues, third replacement same issues. Customer service hangs up and offers no meaningful resolution to problems.
No, I would not recommend this to a friendDoes not last
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had electrical problems after 2 years. Cost a few hundred to repair.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
New Dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and 'haul away' process was very efficient and helpful
I would recommend this to a friendquiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like it very much and also produces less noise from
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is broke i less then a month a technician came said nothing is wrong now i dont have a washer because they dont answer the phone
No, I would not recommend this to a friendBroken control board
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer's control board broke after one year and half since purchase.
No, I would not recommend this to a friendBEST buy bad customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST buy bad customer service, they are taking my money as they held me hostage for using their card to make purchases.
No, I would not recommend this to a friendDryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the worst experience ever. I only ordered a dryer and 2 pedestals. Dryer order was delayed then changed. I’m on the 3rd dryer and second set of pedestals. I have 6 hours of time on the phone with customer service plus 4 trips to the store.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we couldn't be more sorry to hear that you're on your 3rd dryer and 2nd set of pedestals after having delivery changed and delayed. We understand how valuable your time is so we can only begin to imagine how upsetting this must be. With that said, we're pleased to know you're now taken care of. If you run into any issues whatsoever please feel free to reach out to us on social media for additional help as well. All the best. - Guy@GEA
Nice dryer….Best Buy, not so much!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a simple, very functional dryer. Getting Best Buy to honor their commitments…….not so good!!!!
I would recommend this to a friendgreat dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer, great dryer, great dryer, great dryer,
I would recommend this to a friendStopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t even had this dryer a month and it already stopped turning.
No, I would not recommend this to a friendStopped working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it in June 2022 and it stopped working 3 days ago. It makes a very loud noise.
No, I would not recommend this to a friendLoud and shaky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My whole process has been a nightmare. Two different installers couldn’t get it right. And it’s shakes a lot. It’s level so idk should have went Samsung
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Nick, thank you for your review. We hate to hear that you have not been pleased with your new dryer. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dryer don’t work it’s our 2nd dryer and they had to pick it up and they gave us $100 gift card
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for connecting with us! We’re so sorry to hear that your dryer stopped working! This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be. We highly recommend continuing to communicate with your dealer to resolve this issue. Thank you for being part of the GEA family, and if you need additional assistance, please know that you can always reach out to us! All the best – Matthew@GEA
Worst Dryer ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse Dryer Ever! Bought as set with Washer, which works fine, but the Dryer did not dry clothes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we are saddened to hear your new dryer is not drying clothes. We understand how disappointing it is to have a dryer that does not dry clothes properly. Please take a look at the following troubleshooting tips on page 36 of the User Manual located here: https://files.bbystatic.com/HqfthAO2HPM4VEIbLJXrkw%3D%3D/b848b374-8418-49b6-914e-95b658aee77e.pdf. If you have tried these tips and are still having issues, we suggest calling our GE Consumer Service at 1-800-432-2737. We're certain one of our servicemen will be able to fix this issue for you. Kindly reach out to us directly if you have additional questions. -Kacie@GEA