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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,931 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Purchase! Highly Recommend!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Easy & Fast setup!!! I converted my whole house over to these bulbs. Works flawlessly with Amazon Alexa. Great Purchase!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear! We thank you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this product works as expected. They are compatible with alexa and can change colors, dim, schedule tirning on/off.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Miggy, thank you for taking the time to leave us a review. We are pleased that you are exploring the possibilities of your new lights. Thanks for choosing C by GE for your smart home needs. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GE Cync Smart Connect Light Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well after figuring out what apps to do in what order. Our family of 3 all may control the lights now!!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for taking the time to share your experience with Cync Direct Connect Light Bulbs! We're glad to hear you and your family are enjoying them. If you have any questions, please feel free to contact us at 1-844-302-2943. We'd be glad to help! -Cync Support

  • Rated 4 out of 5 stars

    Good bulbs, but bad app

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good bulbs but the Cync app for your softphone sucks. Do yourself a favor and use something like Google Home to control these. I had no end of trouble getting schedules to work reliably with the Cync app. Some nights they'd work fine, then occasionally they wouldn't. I started using these bulbs with Google Home and they are way, way more consistent in their scheduling. I'll vote "ease of use" down because of that Cync app. Even if it worked perfectly it is still a bear to set up schedules. They try to make the options and process streamlined so anyone can do it... but in the process, it's just more convoluted. Maybe by the time you read this they'll have improved the app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share this review of your experience. A member from our team would be really appreciative of the opportunity to assist you. This is not the expected behavior of our application and we would be happy to get this resolved. Please contact 1-844-302-2943 to speak with an Agent. -Cync Support

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    App

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well and easy to set up. The only disadvantage is that the 'C by GE' app cannot be logged into multiple devices.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Simon thanks for taking the time to leave a review. The app can work on multiple devices if added as a guest account on your other devices. Let us know if you need any help setting that up at 1-844-302-2943 or [email protected]. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    WON'T BUY AGAIN!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY ECHO, ALEXA DOESN'T ALWAYS WANT TO TURN LIGHTS ON. I PURCHASED THESE BY ACCIDENT. I WANTED THE SENGLED NO APP NEEDED. ALEXA* FIND DEVICE..... BOOM SENGLED LIGHT FOUND!!! WITH THESE GE I HAD TO DOWNLOAD APP BEFORE I COULD EVEN BEGIN. PLUS I SEEN ON YOUTUBE THAT IF GE HAPPENS TO GO DOWN THEN YOU LOOSE YOUR LIGHTS TILL THEY R UP AND RUNNING AGAIN. ALL I SEEN WAS THE $19.99 FOR 4 AND I CLICKED, BUY!! BEINGS SENGLED WAS ON SALE. SO WHEN I JUMPED ON TO BUY I SEEN BULBS, X4 $19.99 AND I PUSHED, PURCHASE!!! SOMETIMES IT WILL EVEN SAY, SRY LIGHTS R NOT RESPONDING , YET!!!! THEY DID RESPOND LOL. OTHER TIMES I WILL SAY, TURN LIGHTS ON AND SHE WILL SAY, SRY LIGHTS R NOT RESPONDING AT MOMENT. OVERALL THEY DO WORK 90% OF THE TIME DESPITE HAVING TO GET APP

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Convenient but setup is a bit “clunky”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but the connection to Alexa was a little clunky. It has its own app and the two apps have to “talk” to each other, once in a while it disconnects but then it reconnects quickly. Nice convenience not having to get out of bed to turn the lights on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Setup

    Rated 5 out of 5 stars

    Nice addition to google home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works with my google home flawlessly. These are just soft white they don't change colors but that's fine.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review. We appreciate it, enjoy your lights! -C by GE Support

  • Pros mentioned:
    Price
    Cons mentioned:
    App

    Rated 2 out of 5 stars

    Disappoint at a Discount

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these light bulbs for an AMAZING price, but thats probably the only good thing about them. Ive tried 1 other brand of smart bulbs before getting these. After about 20 minutes of trying to get them to connect to 2 phones via 3 different apps, we were able to only connect 1 phone on 1 app. The only app these bulbs seem to function on is the C by GE. The Direct Connect aren't connected by just Wi-Fi like they should be. Everytime I go to use the app I get prompted to "Use my location, which it then turns on my Bluetooth. Because of this the app kept telling me i was out of range and I wasn't able to use the Out-of-Home Control feature. The scenes in the app lack a lot of functions and features.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for your review and sharing your experiences with us. If you would like more information on the out of home control or need any assistance or help with your bulbs please give us a call at 844-302-2943 or email [email protected]. We would love to hear from you.

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with the app. Can be controlled with smart speakers. I've had no issues since these were my installed.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank for sharing your experience! We are happy it was a simple set up and appreciate you choosing C by GE. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another set of the same brand that do full color changing and wanted to give the dimming white ones to my parents. They love them! I showed my mom how to set up one and she basically did the rest on her own. Super easy! They like that they can control them separately or together when you put them in groups by room. They also love that they can schedule them to come on as well. Definitely a great purchase for them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi bulbs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are great. I connected them to my google home and it makes it so much easier for me to turn on and off the lights without having to flip the switch. As long as tour wifi works you can control them from anywhere even away from home. Highly recommend.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Emmanuel, thank you for taking time out of your day to share this positive review for Cync Direct Connect Light Bulbs. We are so glad to hear that you are enjoying using them with Google Home! -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart light bulbs from GE have been great! They give off a nice soft white light and are a snap to set up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate your positive review and for choosing C by GE! - C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Great for dining room fixture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up and use with Alexa. Love that they can be dimmed as they are all in the dining room

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be considered for your smart home venture and needs! Thank you for your review! -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Yellow Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product who like a yellow light. I thought I can change the color of this light but I was wrong. You can dim this light can control this light from anywhere. I will not recommend this to anyone who doesn't like yellow light.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Gautam, we also sell some that change different colors as well as different shades of white. They are called tunable white light bulbs. If that's something that would interest you. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. I use them with my google hub. Just amazing. The light is perfect in the kitchen. Very soft.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We thank you for allowing C by GE to be your choice for smart home lighting. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Lori

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my google. Just tell it to turn on the lights and they come on. Dim feature is wonderful.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review Lori! We're happy to hear you are enjoying the benefits of your new smart lights. Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Brightness, Setup

    Rated 5 out of 5 stars

    Simple setup smart lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup within Google smart home application, lights are plenty bright while being cost and eco-friendly.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for allowing C by GE to be your choice for your smart home lighting needs. - C by GE Support

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Good lights! Easy to setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy setup! Works great! Absolutely love the ease in having Google or Alexa turn my lights on and off!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice bulbs, easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were relatively easy to set up. Downloaded the app, connected to the bulbs, and then was able to link to Nest/Google Home to enable telling Google to turn on lights in those rooms. One bulb I did have to go through the reset process to connect, but it connected after doing so.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Tthanks for taking your time in writing this review we appreciate it. Glad to see that you had a fast and simple install. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com