Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1932 reviews
(1,932 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Easy to use and setup
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and setup, no hub needed, works with Google Home and Amazon Alexa! Highly recommend.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello Rami, thank you for taking the time to leave us this positive review. We are glad to hear you had a great experience setting up and using these devices. We hope you continue to enjoy these lights and using these devices with your voice assistants. - Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy and works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with app on my phone. I had no trouble linking them with my alexa and so far are working great.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you Mari, for reaching out and allowing us to be you smart home product of choice. We are happy to hear that you are enjoying your smart lights and that they have 'cynced' seamlessly to your Amazon Alexa. -Cync Support Team
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Enjoy Smart bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy these smart bulbs. They connect easy to my echo and the bulbs last a good while. The bulbs are bright too.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had such a positive and seamless experience getting your lights setup with your Amazon Echo! We appreciate you taking the time to share your experiences with us. -Cync Support Team
- Pros mentioned:Compatibility, Price
Rated 5 out of 5 stars
Great Bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work really well. Paired them with Alexa and they’ve been flawless. I got them on sale over the holidays, so it was a great deal!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad we could be a part of your holiday Adam! Thank you for allowing C by GE to be one of your choices for smart home lighting. -C by GE Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great bulbls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great with my Amazon Alexa. Seem to have a long life (at least so far).
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Wifilights
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s convenient when it works. Most times it is pretty reliable and convenient. However, sometimes a reset has to be done for the lights to reconnect to the WiFi. Overall pretty cool Invention! It comes in handy when the kids leave the lights on and I can click a button while saving a trip at a click of a button.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the honest feedback as it helps us to make future improvements. We appreciate you taking the time to leave a positive review. -Cync Support Team
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
cync
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommended for the excellent price. very good, they connect easily
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Here at Cync- we are so glad to hear about your experience with our Direct Connect Smart Bulbs. Our team is happy to know you are satisfied with the quality, price and in app experience. Thank you for taking the time out of your day to share your thoughts. -Cync Support
- Pros mentioned:Overall performanceCons mentioned:Connectivity
Rated 4 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the lights did not work. The others are great
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Tonia, please reach out to our support team to get that light fixed or replaced at 1-844-302-2943. Sorry you experienced that issue. Thank you for your review. - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
light it up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product easy to use and set up just have a strong wi-fi connection set up in your home and all is well with product.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the great review! Enjoy your smart home lights. -C by GE Support
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Easy set up, white, no color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these lights. No color, but still cool. They are fairly inexpensive, compared to Philip hue. Easy to set up. No bridge needed.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi BigJoe, thanks for your review. We also sell these in a full color model as well. - C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this product works as expected. They are compatible with alexa and can change colors, dim, schedule tirning on/off.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Miggy, thank you for taking the time to leave us a review. We are pleased that you are exploring the possibilities of your new lights. Thanks for choosing C by GE for your smart home needs. - C by GE Support
- Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Great Purchase! Highly Recommend!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Easy & Fast setup!!! I converted my whole house over to these bulbs. Works flawlessly with Amazon Alexa. Great Purchase!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear! We thank you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
- Pros mentioned:Ease of useCons mentioned:App
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work very well and easy to set up. The only disadvantage is that the 'C by GE' app cannot be logged into multiple devices.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Simon thanks for taking the time to leave a review. The app can work on multiple devices if added as a guest account on your other devices. Let us know if you need any help setting that up at 1-844-302-2943 or [email protected]. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to configure, schedule, adjust lights.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE - Cync A19 Smart LED bulbs are perfect replacement for Soft White bulbs. Identical Color. Easy to configure. Can set schedule by group or individual. e.g. turn outdoor group 15 minutes after sunset.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Alexander, thank you for the 5-star review! We are thrilled to hear that you are finding enjoyment in the benefits of all that Cync has to offer. -Cync Support
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Nice addition to google home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and works with my google home flawlessly. These are just soft white they don't change colors but that's fine.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to leave a review. We appreciate it, enjoy your lights! -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
WON'T BUY AGAIN!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY ECHO, ALEXA DOESN'T ALWAYS WANT TO TURN LIGHTS ON. I PURCHASED THESE BY ACCIDENT. I WANTED THE SENGLED NO APP NEEDED. ALEXA* FIND DEVICE..... BOOM SENGLED LIGHT FOUND!!! WITH THESE GE I HAD TO DOWNLOAD APP BEFORE I COULD EVEN BEGIN. PLUS I SEEN ON YOUTUBE THAT IF GE HAPPENS TO GO DOWN THEN YOU LOOSE YOUR LIGHTS TILL THEY R UP AND RUNNING AGAIN. ALL I SEEN WAS THE $19.99 FOR 4 AND I CLICKED, BUY!! BEINGS SENGLED WAS ON SALE. SO WHEN I JUMPED ON TO BUY I SEEN BULBS, X4 $19.99 AND I PUSHED, PURCHASE!!! SOMETIMES IT WILL EVEN SAY, SRY LIGHTS R NOT RESPONDING , YET!!!! THEY DID RESPOND LOL. OTHER TIMES I WILL SAY, TURN LIGHTS ON AND SHE WILL SAY, SRY LIGHTS R NOT RESPONDING AT MOMENT. OVERALL THEY DO WORK 90% OF THE TIME DESPITE HAVING TO GET APP
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friend - Pros mentioned:PriceCons mentioned:App
Rated 2 out of 5 stars
Disappoint at a Discount
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these light bulbs for an AMAZING price, but thats probably the only good thing about them. Ive tried 1 other brand of smart bulbs before getting these. After about 20 minutes of trying to get them to connect to 2 phones via 3 different apps, we were able to only connect 1 phone on 1 app. The only app these bulbs seem to function on is the C by GE. The Direct Connect aren't connected by just Wi-Fi like they should be. Everytime I go to use the app I get prompted to "Use my location, which it then turns on my Bluetooth. Because of this the app kept telling me i was out of range and I wasn't able to use the Out-of-Home Control feature. The scenes in the app lack a lot of functions and features.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you so much for your review and sharing your experiences with us. If you would like more information on the out of home control or need any assistance or help with your bulbs please give us a call at 844-302-2943 or email [email protected]. We would love to hear from you.
- Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Smart lightbulbs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and easy to link to any of your Alexa's.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Alberto- thank you for taking the time to leave such a positive feedback about your experience. Our Team is pleased to hear that you are loving your Cync Direct Connect Smart Bulbs. -Cync Support
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Convenient but setup is a bit “clunky”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great but the connection to Alexa was a little clunky. It has its own app and the two apps have to “talk” to each other, once in a while it disconnects but then it reconnects quickly. Nice convenience not having to get out of bed to turn the lights on or off.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Bulbs
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great with Google! Easy to setup and easy to use. This is the only brand of programmable bulbs I use.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello - Thank you for sharing your thoughts. We are thrilled to see this five-star review! We appreciate you sharing your experience with our Cync Direct Connect Soft White A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thanks for allowing us to make your home a little brighter! -Cync Support





