Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1931 reviews
(1,931 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Great Purchase! Highly Recommend!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Easy & Fast setup!!! I converted my whole house over to these bulbs. Works flawlessly with Amazon Alexa. Great Purchase!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear! We thank you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this product works as expected. They are compatible with alexa and can change colors, dim, schedule tirning on/off.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Miggy, thank you for taking the time to leave us a review. We are pleased that you are exploring the possibilities of your new lights. Thanks for choosing C by GE for your smart home needs. - C by GE Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
GE Cync Smart Connect Light Bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works well after figuring out what apps to do in what order. Our family of 3 all may control the lights now!!!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for taking the time to share your experience with Cync Direct Connect Light Bulbs! We're glad to hear you and your family are enjoying them. If you have any questions, please feel free to contact us at 1-844-302-2943. We'd be glad to help! -Cync Support
Rated 4 out of 5 stars
Good bulbs, but bad app
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good bulbs but the Cync app for your softphone sucks. Do yourself a favor and use something like Google Home to control these. I had no end of trouble getting schedules to work reliably with the Cync app. Some nights they'd work fine, then occasionally they wouldn't. I started using these bulbs with Google Home and they are way, way more consistent in their scheduling. I'll vote "ease of use" down because of that Cync app. Even if it worked perfectly it is still a bear to set up schedules. They try to make the options and process streamlined so anyone can do it... but in the process, it's just more convoluted. Maybe by the time you read this they'll have improved the app.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to share this review of your experience. A member from our team would be really appreciative of the opportunity to assist you. This is not the expected behavior of our application and we would be happy to get this resolved. Please contact 1-844-302-2943 to speak with an Agent. -Cync Support
- Pros mentioned:Ease of useCons mentioned:App
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work very well and easy to set up. The only disadvantage is that the 'C by GE' app cannot be logged into multiple devices.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Simon thanks for taking the time to leave a review. The app can work on multiple devices if added as a guest account on your other devices. Let us know if you need any help setting that up at 1-844-302-2943 or [email protected]. -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
WON'T BUY AGAIN!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY ECHO, ALEXA DOESN'T ALWAYS WANT TO TURN LIGHTS ON. I PURCHASED THESE BY ACCIDENT. I WANTED THE SENGLED NO APP NEEDED. ALEXA* FIND DEVICE..... BOOM SENGLED LIGHT FOUND!!! WITH THESE GE I HAD TO DOWNLOAD APP BEFORE I COULD EVEN BEGIN. PLUS I SEEN ON YOUTUBE THAT IF GE HAPPENS TO GO DOWN THEN YOU LOOSE YOUR LIGHTS TILL THEY R UP AND RUNNING AGAIN. ALL I SEEN WAS THE $19.99 FOR 4 AND I CLICKED, BUY!! BEINGS SENGLED WAS ON SALE. SO WHEN I JUMPED ON TO BUY I SEEN BULBS, X4 $19.99 AND I PUSHED, PURCHASE!!! SOMETIMES IT WILL EVEN SAY, SRY LIGHTS R NOT RESPONDING , YET!!!! THEY DID RESPOND LOL. OTHER TIMES I WILL SAY, TURN LIGHTS ON AND SHE WILL SAY, SRY LIGHTS R NOT RESPONDING AT MOMENT. OVERALL THEY DO WORK 90% OF THE TIME DESPITE HAVING TO GET APP
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Convenient but setup is a bit “clunky”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great but the connection to Alexa was a little clunky. It has its own app and the two apps have to “talk” to each other, once in a while it disconnects but then it reconnects quickly. Nice convenience not having to get out of bed to turn the lights on or off.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friend - Pros mentioned:Compatibility, Setup
Rated 5 out of 5 stars
Nice addition to google home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and works with my google home flawlessly. These are just soft white they don't change colors but that's fine.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to leave a review. We appreciate it, enjoy your lights! -C by GE Support
- Pros mentioned:PriceCons mentioned:App
Rated 2 out of 5 stars
Disappoint at a Discount
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these light bulbs for an AMAZING price, but thats probably the only good thing about them. Ive tried 1 other brand of smart bulbs before getting these. After about 20 minutes of trying to get them to connect to 2 phones via 3 different apps, we were able to only connect 1 phone on 1 app. The only app these bulbs seem to function on is the C by GE. The Direct Connect aren't connected by just Wi-Fi like they should be. Everytime I go to use the app I get prompted to "Use my location, which it then turns on my Bluetooth. Because of this the app kept telling me i was out of range and I wasn't able to use the Out-of-Home Control feature. The scenes in the app lack a lot of functions and features.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you so much for your review and sharing your experiences with us. If you would like more information on the out of home control or need any assistance or help with your bulbs please give us a call at 844-302-2943 or email [email protected]. We would love to hear from you.
- Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with the app. Can be controlled with smart speakers. I've had no issues since these were my installed.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank for sharing your experience! We are happy it was a simple set up and appreciate you choosing C by GE. - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great gift, easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have another set of the same brand that do full color changing and wanted to give the dimming white ones to my parents. They love them! I showed my mom how to set up one and she basically did the rest on her own. Super easy! They like that they can control them separately or together when you put them in groups by room. They also love that they can schedule them to come on as well. Definitely a great purchase for them.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wifi bulbs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights are great. I connected them to my google home and it makes it so much easier for me to turn on and off the lights without having to flip the switch. As long as tour wifi works you can control them from anywhere even away from home. Highly recommend.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Emmanuel, thank you for taking time out of your day to share this positive review for Cync Direct Connect Light Bulbs. We are so glad to hear that you are enjoying using them with Google Home! -Cync Support
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These smart light bulbs from GE have been great! They give off a nice soft white light and are a snap to set up.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate your positive review and for choosing C by GE! - C by GE Support
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Great for dining room fixture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to set up and use with Alexa. Love that they can be dimmed as they are all in the dining room
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to be considered for your smart home venture and needs! Thank you for your review! -C by GE Support
- Pros mentioned:Brightness
Rated 4 out of 5 stars
Yellow Light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product who like a yellow light. I thought I can change the color of this light but I was wrong. You can dim this light can control this light from anywhere. I will not recommend this to anyone who doesn't like yellow light.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Gautam, we also sell some that change different colors as well as different shades of white. They are called tunable white light bulbs. If that's something that would interest you. -C by GE Support
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Works as intended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. I use them with my google hub. Just amazing. The light is perfect in the kitchen. Very soft.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We thank you for allowing C by GE to be your choice for smart home lighting. -C by GE Support
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Lori
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my google. Just tell it to turn on the lights and they come on. Dim feature is wonderful.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the review Lori! We're happy to hear you are enjoying the benefits of your new smart lights. Welcome to the GE family. -C by GE Support
- Pros mentioned:Brightness, Setup
Rated 5 out of 5 stars
Simple setup smart lights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple setup within Google smart home application, lights are plenty bright while being cost and eco-friendly.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for allowing C by GE to be your choice for your smart home lighting needs. - C by GE Support
- Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Good lights! Easy to setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy setup! Works great! Absolutely love the ease in having Google or Alexa turn my lights on and off!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. - C by GE Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice bulbs, easy use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were relatively easy to set up. Downloaded the app, connected to the bulbs, and then was able to link to Nest/Google Home to enable telling Google to turn on lights in those rooms. One bulb I did have to go through the reset process to connect, but it connected after doing so.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Tthanks for taking your time in writing this review we appreciate it. Glad to see that you had a fast and simple install. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com





