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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,931 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good but not Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs work well and were a great price. I tried them out because there was a good promotion going. I purchased the C by GE Smart Plug also just to act as a bridge and make the bulbs work with Alexa. If they were Homekit compatible I would definitely give them 5 stars.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the time you took to leave us a review. I will mention HomeKit to our development team for our Direct Connect lights. Our bluetooth lights work with homekit but with a C-Reach as a hub device instead of the smart plug. Feel free to contact us at 1-844-302-2943 or help@cbyge.com if you need more info. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price (on sale) and easiest setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using smart lights and these were very easy to set up with the app. I had no issues when I first set all of them up. Very convenient! However, I do have an issue with the scheduled lighting. Every day at 4:00 AM, all the lights turn off but I never automated that. Not sure why this happens. Sometimes I'm still working which is a minor inconvenience. I did get this on sale so I would recommend waiting until these are on sale again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Candy, thank you for choosing GE for your smart home needs. To fix the automation issue you are having, please try adding the lights to a new room group in the C by GE app. This should resolve the automation issue you are experiencing. Please contact us at 1-844-302-2943 or help@cbyge.com if you still need assistance. -C by GE Support

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Inexpensive, good quality, easy set-up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up for the app these come with or on the Alexa app. A great value for their price.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Jake, thank you for the kind review! We appreciate you allowing us to be your choice for making your home a smart home with our products. -C by GE Support

  • Pros mentioned:
    Brightness, Compatibility

    Rated 5 out of 5 stars

    GE smart home products are amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs have dimming ability as well as compatibility with Alexa enabled devices! Love them!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! Glad we could be a part of your smart home venture. -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Good Product for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The C by GE was somewhat intuitive to use. Integration with Google Home was seamless. The lights are really bright which I like; lit up my hallway. I also like the automation feature. I hardly ever have to use the switch to put n my lights by sunset and by morning when the sun rises, the light are already off. Got this at a very good price for being an Elite member which was another plus. This was a best buy overall (no pun intended) :)

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to hear that you have had an overall easy and smooth experience with getting set up with your new lights. Thank you for taking the time out of your day to leave us a review. We greatly appreciate it and hope you continue to enjoy them.

  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent for the price. Very easy to setup. Connect with App and Google Home very easily.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with wifi and its very easy to install and i have got very low price.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving this review. Our Team loves to hear back about the experience from your end. We are excited that you are more than satisfied with our light bulbs. We hope that you continue to allow us to enhance your home! -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 3 out of 5 stars

    I recommend setting up via the C by GE app

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Nov 2020. Review as of Feb 2021. I set it up directly with Google Home. It's been working well up until this month, when Google Home started having trouble communicating with these lights. Frustrated, I removed the lights from Google home, and then reset the lights using the following procedure. With the lights off for at least 5 sec, begin this cycling process: on-for-8 seconds, off-for-2 seconds. Repeat that cycling FOUR more times (total 5x), then turn on. This last "on" will cause the light to blink 3x, indicating successful reset. Then I set them up using the C by GE app, and I updated the lights' firmware. I linked the C by GE service as a middleman to Google Home. I think it works better this way, in case anyone had the same issues as me.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Miguelito, thank you for the recommendation it is often best to be used in C by GE and then just link the accounts together. If you run into any problems feel free to reach out as well at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart lightbulbs are really bright and were easy to connect with my alexa would recommend!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the recommendation Irene! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Brightness, Price

    Rated 5 out of 5 stars

    Good Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hook up easily to Google Assistant, are a nice warm light color, and are very affordable on sale.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear our smart bulbs are saving you time and energy. - C by GE Support

  • Rated 5 out of 5 stars

    Simple yet awesome smart bulbs!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to smart bulbs, we didn't need anything fancy. No color changing or built-in speaker or anything like that. We just needed something that could integrate with our smart home systems. We did have a prior model of the GE smart bulbs (that connected via bluetooth), and that was fine since our smart hub speaker shared the same table. But, when they came out with this model with the wi-fi connection, we picked up a set. That was almost 2 years ago. Today, they are still great! We mainly use Google Home but also have it linked with Alexa. We really like that is has a built-in dimmer. Even though this was a 4-pack, we can only use 3 (one in family room and the other two in our bedroom) as we just don't have any other lighting products that that the type A19 (pretty much everything else we have is the candelabra socket). We do like being able to set up scheduled routines to have them turn on and off when we are out of town. One thing I wish it could do is remember it's last power state (on or off) when we lose electricity. It isn't that much fun being woken up in the middle of the night when the power comes back on. Other that that, these are great and just (all) what we need!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you kindly for this in depth positive review. We are glad that you have been enjoying our Smart Lights for over two years! In addition, we appreciate your feedback and have shared it with our Development Team for future improvements. -Cync Support Team

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Good smart item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with my Google hubs, and mini's. The brightness is great and they were easy to install.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love to hear your bulbs are integrating seamlessly with your smart home set up. Thanks for being part of C by GE! - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A realy smart bulbs and choosing them is smarter. Easy to connect and i love the routine option where you can program when tgey turn on and off specially if used outdoor

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you sharing your experience with setting Routines for your Cync Smart Light Bulbs! Thank you for leaving a review. -Cync Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Smart lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights work as described and was at an excellent price. Setting up schedule to automatically turn lights on & off everyday could have been a little more user friendly in the app but was able to do it following step by step instructions.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you providing us this feedback, we are always looking for ways to improve our users experiences with our app. Thank you for taking time to leave us this review. – Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Glowing review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these bulbs to add to our Cync collection. They're easy to set up, easy to use, and work well with Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Michael - Thanks for the feedback! We appreciate you taking the time to leave us this fantastic review on your experience with our Cync Direct Connect Soft White A19 Bulbs. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the light is good but sadly they don't work whit my Alexa, I bought them for my house in Mexico but theres no app for them in thar region, I can only control them when Im at home and with the app on my cellphone,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Warm White LED bulbs controlled by Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and nice warm white lighting. The connection to Alexa was straight forward.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for choosing GE for your smart home needs. Enjoy your lights! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart bulbs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a new bed with a higher headboard and it blocked the switches for bed/reading lights(super first world problem!). These hooked up to our Alexa fairly easy and now we just tell it when we want them on. It took a couple of tries the first time, but that was with our old router/Velop. Once we upgraded that it was a breeze setting them up the second time.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you taking the time leaving us this review! Thank you for including us in your smart home venture. - Cync Support Team

  • Pros mentioned:
    Brightness, Compatibility

    Rated 5 out of 5 stars

    Works great with Alexa!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are excellent! They dim and work fantastically with Alexa! Highly recommended!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these lights, can what to buy some more there on sale right now for November Black Friday for 19.99. They are easy to use with Alexa and not many bad things to say, Just make sure to watch out we’re you have them plugged in because you don’t want them to burn out, or just mess up, I bought the warranty with the geek squad and they just gave me a new one it was awesome.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for leaving us this review! We are so happy to hear that you have been enjoying our bulbs. We appreciate you taking time out of your day to leave us this review and inviting us to be a part of your smart home venture! – Cyncy Support Team