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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,932 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi bulbs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are great. I connected them to my google home and it makes it so much easier for me to turn on and off the lights without having to flip the switch. As long as tour wifi works you can control them from anywhere even away from home. Highly recommend.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Emmanuel, thank you for taking time out of your day to share this positive review for Cync Direct Connect Light Bulbs. We are so glad to hear that you are enjoying using them with Google Home! -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart lightbulbs are really bright and were easy to connect with my alexa would recommend!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the recommendation Irene! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with wifi and its very easy to install and i have got very low price.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving this review. Our Team loves to hear back about the experience from your end. We are excited that you are more than satisfied with our light bulbs. We hope that you continue to allow us to enhance your home! -Cync Support Team

  • Pros mentioned:
    Brightness, Price

    Rated 5 out of 5 stars

    Good Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hook up easily to Google Assistant, are a nice warm light color, and are very affordable on sale.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear our smart bulbs are saving you time and energy. - C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No More Dark.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits my needs very well. Its just what I was looking for.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Rusty - Thank you for your review! We appreciate you taking the time to leave us feedback on your experience with our Direct Connect Soft White A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thank you for letting us know about your fantastic experience with our products. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    just what I ordered

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected use it for the kids rooms and areas that I want to turn lights on and off when I'm not home. I absolutely would purchase again

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for this fantastic review! We are happy to hear that you have been enjoying the customization our Cync Direct Connect Soft White A19 Bulbs offer. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Good smart item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with my Google hubs, and mini's. The brightness is great and they were easy to install.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love to hear your bulbs are integrating seamlessly with your smart home set up. Thanks for being part of C by GE! - C by GE Support

  • Rated 5 out of 5 stars

    Simple yet awesome smart bulbs!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to smart bulbs, we didn't need anything fancy. No color changing or built-in speaker or anything like that. We just needed something that could integrate with our smart home systems. We did have a prior model of the GE smart bulbs (that connected via bluetooth), and that was fine since our smart hub speaker shared the same table. But, when they came out with this model with the wi-fi connection, we picked up a set. That was almost 2 years ago. Today, they are still great! We mainly use Google Home but also have it linked with Alexa. We really like that is has a built-in dimmer. Even though this was a 4-pack, we can only use 3 (one in family room and the other two in our bedroom) as we just don't have any other lighting products that that the type A19 (pretty much everything else we have is the candelabra socket). We do like being able to set up scheduled routines to have them turn on and off when we are out of town. One thing I wish it could do is remember it's last power state (on or off) when we lose electricity. It isn't that much fun being woken up in the middle of the night when the power comes back on. Other that that, these are great and just (all) what we need!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you kindly for this in depth positive review. We are glad that you have been enjoying our Smart Lights for over two years! In addition, we appreciate your feedback and have shared it with our Development Team for future improvements. -Cync Support Team

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Let there be “smart” lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works really well, but if you are trying to hook up to Alexa… it can present somewhat of a challenge. However, it’s still a great product and would recommend for any household

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Kay, we are sorry to hear that you have experienced difficulty connecting your Cync devices to Alexa. You can link your accounts through the Cync app by navigating to Settings > Voice > Amazon Alexa. If the issue persists, please consider contacting us at 1-844-302-2943 for assistance. We would be more than happy to address and resolve this issue with you directly. -Cync Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Smart lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights work as described and was at an excellent price. Setting up schedule to automatically turn lights on & off everyday could have been a little more user friendly in the app but was able to do it following step by step instructions.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you providing us this feedback, we are always looking for ways to improve our users experiences with our app. Thank you for taking time to leave us this review. – Cync Support Team

  • Rated 5 out of 5 stars

    Led smart bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Works well with Google home. Voice controls and works well with the app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear Chris! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The bulbs that work for a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good bulbs work for a long time. These bulbs are excellent when paired with the app very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the light is good but sadly they don't work whit my Alexa, I bought them for my house in Mexico but theres no app for them in thar region, I can only control them when Im at home and with the app on my cellphone,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Bulbs work most of the time.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought theses to use with the Google nest, there is a slight delay when turning on and off with voice commands. Sometimes it takes 3 commands to respond and sometimes not at all. Could be a bad bulb. Works fine turning them on and off with the phone app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback Ironman. Sometimes unplugging the Google Home device and plugging it back after 30 seconds can help with syncing issues between the light and Google device. I hope this information is helpful and if you further assistance, please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Warm White LED bulbs controlled by Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and nice warm white lighting. The connection to Alexa was straight forward.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for choosing GE for your smart home needs. Enjoy your lights! -C by GE Support

  • Pros mentioned:
    Brightness, Compatibility

    Rated 5 out of 5 stars

    Works great with Alexa!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are excellent! They dim and work fantastically with Alexa! Highly recommended!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was what i was looking for. It is good quality brand with good price.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for sharing this great review! We're thrilled to hear you're happy with your Cync Smart Direct Connect Light Bulbs. -Cync Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's apartment. It works great. Now she turns on all her lights with her google assistant. It even worked well with other "smart bulbs" in the same "room". As our son just recently moved into an apartment as well, I will be recommending these to him. Service at Best Buy was excellent as well. They were very helpful in finding these in the store with me.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home venture. Thank you for your honest review it means a lot to us! -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Smart home newbie

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool for when you forget to turn a light off. Only downfall is when you turn it off using the original switch it sometimes looses connection with network. Can be easily fixed just took some getting used to using my phone or Alexa to turn the lights on and off.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking the time to leave a review and for sharing your experiences with us. We hope you enjoy your new smart lights. - C by GE Support

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Waheguru

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and very easy for setup and I bought it with the sale price

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Glad you had a seamless experience getting your lights set up! Thank you for your review! -Cync Support Team