Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1931 reviews
(1,931 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great bulbs for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these on sale, so for the price they have been great so far. Setting them up was fairly easy with the C by GE app, being able to control them over WiFi over bluetooth is a nice option to have as well. Reliability wise, there have been some with GE's API so on some occasions I was unable to control them over WiFi, or when I was able to, there was a horrendous amount of lag, luckily the option to control them over bluetooth is always there so it wasn't a huge deal. When everything is working well, the bulbs respond quickly to being switched on and off or dimmed which is great. I've yet to have the bulbs actually lose connection from my router so overlooking the API issue, everything has been working quite smoothly.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking the time to share your experiences and thoughts. We are always looking for ways to improve and your feedback allows us to do just that. Let us know if there's anything we need to get resolved for you in the future at 1-844-302-2943. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love these bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All 4 work perfectly together in my fan light. Easy setup.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great Deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value for the 4 pack for 16. easy setup and easy to use.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had an easy setup there Jonr28 we hope you enjoy your new lights!
- Pros mentioned:Compatibility
Rated 4 out of 5 stars
Works great with Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs seem dimmer than an ordinary 800-Lumens LED bulb — not quite sure why. Love that they work with Google though. Got them on sale so I can’t complain. Would recommend!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support Team
Posted .We appreciate you taking the time to leave us this review! Thank you for including us into your Google Home Ecosystem. - Cync Support Team
Rated 5 out of 5 stars
Sad to See Them Go
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have these bulbs in various places in my home. I love the smart bulbs, but I hate how expensive they can be. I noticed that these were on clearance for under $8 for a 2-pack. I bought several of the packs just to stock up. I would definitely recommend these lights. They are still available in larger packs. They may be available in single light packs too.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Bryan - Thank you for sharing your thoughts. We are thrilled to see this five-star review! We are glad to hear you are having an enjoyable experience with the benefits of our Cync Direct Connect Soft White A19 Bulbs. Thanks for allowing us to make your home a little brighter! -Cync Support
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light bulbs. Very easy to connect and great price.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as expected and able to. Schedule the timing when to switch on on the cync app. Recommended
I would recommend this to a friendBrand response from Cync Support
Posted .Katie, thanks for reviewing your Cync Smart Light Bulbs! We're glad to hear that you easily created a Schedule for your lights in the Cync App. - Cync Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Great light bulbs, lots of light.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally getting with the times and purchased these so I could have all my lights automated. These bulbs can be operated by your smart phone with the GE app to turn on/off, adjust brightness, however if you want to have voice commands you will need some sort of hub, the GE switch had horrible reviews so I decide to go with the Google Home Mini.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Jason, thank you for sharing your experiences with our product. We hope you enjoy them and thanks for choosing C by GE for your smart home needs. - C by GE Support
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and bright! No hassle and it took 5 minutes
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Caira Cline
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item for my elderly sister, and she loves being able to have her lights be turned off and on by voice commands. It is a lot safer for her.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Caira- we are thrilled to see this positive review of your experience. Thank you for sharing the gift of Cync with your sister. We are glad that she is loving her new lights! -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use! Awesome dimming!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Works with Alexa! Easy to install and update
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Fun and convenient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light quality and very easy to use with the nest.
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Cool tech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these bulbs. They can be super bright or super dim. I got them on sale for $9.99 and I think they're a steal for that price. I like being able to control them with my phone or Amazon echo. Great experience and great product. Keep in mind that they don't work on 5 ghz wifi networks.
I would recommend this to a friendBrand response from Cync Support
Posted .We love Cync users like yourself, who take the time to share their experience. Our team is thankful you have given our brand a try; and even more so that you are satisfied with our bulbs! -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great deal!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in Black Friday. They were reason I believe priced at the time so I decided to get one. My intention was to use one outside by the front door. So when I come home, I could use Google home to turn on the light outside before I get to the garage. And this products works amazingly. It does the job that I was looking for.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Chris, thank you so much for choosing C by GE to brighten your home! - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great smart lights!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of all my smart lights, these GE bulbs stand head and shoulders above all the others I have bought. They always work and stay connected, which isn't always the case with others in my experience. They were also so simple to setup with my Google Home. No additional apps or anything needed just a direct connect. Easy!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Wow! Thank you so much for the positive review! We appreciate you taking the time to share your experience with others and hope our devices serve you well in the years to come. -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Temperamentally glitchy connection
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it will connect and sometimes it takes 3tries. When it is connected it’s great but really inconvenient when it won’t connect. I used to have it on my google device thing(forget what it’s called) but took it off because the google device started getting annoying and I had to reboot it almost everytime. I downloaded the Cync app and that was better but still had connection outages every once in a while but usually after 3 tries it would connect.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Jane. Devices that are unable to be located in the Cync App can be resolved by performing a factory reset. To find out more on how to reset your device, please visit our FAQ page, here cyncsupport.gelighting.com/s/article/factory-reset-your-device. If your device is having difficulty connecting/ maintaining a connection to your Wi-Fi network we would be more than glad to assist. A qualified technician can be reached by calling 1-844-302-2943. Based on the information provided we can recommend a few things. 1. Please ensure the Cync App is up to date in the app store. 2. Try clearing the cache on your mobile device. 3. Ensure you are not turning the fixture off at the source. We look forward to resolving this for you! -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Smart Bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as advertised! Worked well and easy set up. I have purchased a few more boxes.
I would recommend this to a friendBrand response from Cync Support
Posted .We strive for Cync Smart Light Bulbs to be easy to set up and use, so we're glad to hear that has been your experience! Thank you for sharing your review with others. -Cync Support
- Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Nice bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great and very simple to use and easy to set up
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear you are enjoying the ease of our smart lighting! Thanks for choosing C by GE for your home. - C by GE Support
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Great lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bright on 100% but easy to set up and use.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Drew, thank you the positive review! We're happy to hear of the easy set up with your smart home lights. Enjoy your lights and welcome to the GE family -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great bulbs, okay software.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bulbs, that are relatively easy to setup and connect to smart home system such as Amazon Alexa. Occasionally have issues with the C by GE smart home skill for Alexa, and need to reset it. This is annoying, but because it’s software based it can improve.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi robynsman thanks for reaching out! We are always looking for ways to improve our app so thanks for your feedback it is greatly appreciated.





