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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,931 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have Google Assistant, these bulbs set up very easily. Some other brands make you add their own app and connect to the bulbs, and then connect it to the google app, but not these! Just screw one in a socket, make sure the switch is turned on, and add it to your Google Home App.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use once you get a hang of the google home app. My grandparents love them now that they are connected to their google hub and they can voice control them. I recommend them to anyone who wants an affordable smart light that comes with dimmer features and easy voice connect through the hub.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave us a review Tyler. It really helps us to continue to provide great products for our customers. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great network lights and LED too.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are great.. you can shut them off via network or assistant commands . and if you have them off and want to just use the switch you can still turn the switch off and on and they reset back to on via the switch. Always nice at night just to say "turn off the lights" and they all go off.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      It's awesome that you are enjoying your experience so far! Thank you so much for choosing C by GE for your home. - C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like them. If they were just a little brighter would love them. But there good enough and work perfectly with my Iphone and Lenova smart clock.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for the positive feedback and review! All feedback and suggestions are shared with our development team for future improvement. -Cync Support Team

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lights and can be controlled by mobile. Just that you need to remember the app by which you need to first connect and then google home can takeover

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are always glad to see positive reviews! The Cync Team is thankful for your trust and business and hope that we can continue to impress you with our unique smart home innovations. Have a great day! -Cync Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    value for money smart lights

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and app integration with Alexa, google home mini. These lights are also automatable on Siri with the help of google home iphone app/google assistance.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review! We hope you enjoy your new direct connect lights. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Gift Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a Christmas gift and I’m already certain they will love it! I have one smart bulb in my house so far, and I’m obsessed. Being able to control the lights with my Alexa or straight from my smartphone brings me comfort, especially being able to control the lights when I’m not at home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Elizabeth thank you for taking the time to leave us a review. We are glad you are enjoying your Direct Connect lights and hope you continue to do so!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is easy to control via google home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello George - We appreciate you for taking the time out of your busy day to leave this awesome review! We are happy to hear that you have been enjoying all of the customization that our Direct Connect Soft White A19 Bulbs offer. Thank you for letting us know about your fantastic experience with our products! -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Nice lightbulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect lightbulbs for my living room lamps in my home

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for taking the time out of your busy day to leave us this fantastic review! We appreciate you sharing your experience with our Direct Connect Soft White A19 Bulbs. We are thrilled to hear that our smart lighting has made a positive impact on your space! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    C Lightbulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest to set up thru C by GE app. Connects well to Nest hub. I had to reset a couple of the bulbs in order to get them to connect but now they are working well!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the honest feedback! Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    I never knew how badly I needed these things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little frustrating to have to create another account and have another app, but once you get the bulbs set up, theres NO reason to ever install it again. Tie that down to Google/Siri and get rid of the app. Fun to name the bulbs based off the location and go "HEY GOOGLE....COUCH 50%!"

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy, Fun Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids set this up in their room with an Alexa enabled Echo Dot. Granted they are more text savvy at 12 and 14 than I am, they said it was easy. Plus they think it is fun.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Denise, we are glad to hear that your kids are enjoying their new smart lights. Thanks for choosing C by GE for your smart home needs. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never get up to turn off the lights again!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These take a few steps to set up but once you do they are great. We had to google in order to get the correct steps and apps to use. Once you familiarize yourself with the process they are very user friendly. We got them on sale at Christmas but they are otherwise a little pricey.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Wow, thanks for the awesome review! We're glad to hear you got your smart lights on sale and are enjoying your new smart home devices. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall a good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily set up to run. Sometimes it may not managed by the app unless power off and then on. Given the price, it was a good deal for me overall

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We are happy to hear that you have been enjoying our product. Should you ever need any assistance please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Simple and great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for smart bulbs to operate while on the road. This was the perfect purchase for a great price, no hub needed saved a lot money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. What I expected. Not hard to use. Don't gift to people lacking in these type of skills though. My mom whom I bought some just uses them as lightbulbs...

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and the convience that follows! Definitely a must buy when you have some extra cash laying around. Its nice to control the lights and have them turn on when youre arriving home from work or if you forgot the lights on being able to turn them off from afar.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! We definitely appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Bulbs- No Hub Needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup for these bulbs was pretty easy, and, so far, they are working well with both my Amazon Alexa and Google Home. I got them on sale for only $15, which is a wonderfully affordable price. The best feature of these is that they DONT require a hub, which isn’t always the case.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice smart bulbs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dimmable LED light. Fairly easy to setup, but sometimes they lose connection to the network and must be turned off for them to reconnect

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us this review! We are sorry to hear that you have been experiencing this issue with your devices not staying connected. Some things to ensure is that the device is in range of the WiFi and that it is connected to a 2.4GHz network. If you would like assistance with these devices we would be more than happy to assist you. Please feel free to contact us at 1-844-302-2943. – Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life is so much easier with these smart bulbs and bundled with the smart clock is such a great deal. I always forget to turn off the lights when i leave a room.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support