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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,932 reviews
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Decent for the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great with my nest hub. They need to be turned off manually ever so often but other than that they work as advertised.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for sharing you feedback, steveo! We recommend that you keep your Cync app on the latest version for the best performance. If you are still running into issues that require you to power cycle your device often, please don't hesitate to reach out to us at 1-844-302-2943 for assistance. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Perfect smart controlled lights!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this on a sale. All 4 bulbs worked perfectly! Using with Google assistant, set up was a breeze, turn on the light and add a device in Google Home app. Brightness is good, and can be controlled. It is yellow, very warm color. If you are looking for white light, don't get this. Would recommend!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation Dingster! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It's good when connected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to connect but had an issue with it loosing its connection. As of now it's working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have Google Assistant, these bulbs set up very easily. Some other brands make you add their own app and connect to the bulbs, and then connect it to the google app, but not these! Just screw one in a socket, make sure the switch is turned on, and add it to your Google Home App.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Rated 4 out of 5 stars

    Lazyboy Lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as spares while on sale. Haven't tried yet, hopefully same as my incumbent voice-controlled bulbs (via DA), which have made me too lazy to operate the "non-smart" ones.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great network lights and LED too.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are great.. you can shut them off via network or assistant commands . and if you have them off and want to just use the switch you can still turn the switch off and on and they reset back to on via the switch. Always nice at night just to say "turn off the lights" and they all go off.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      It's awesome that you are enjoying your experience so far! Thank you so much for choosing C by GE for your home. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected and able to. Schedule the timing when to switch on on the cync app. Recommended

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Katie, thanks for reviewing your Cync Smart Light Bulbs! We're glad to hear that you easily created a Schedule for your lights in the Cync App. - Cync Support

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like them. If they were just a little brighter would love them. But there good enough and work perfectly with my Iphone and Lenova smart clock.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for the positive feedback and review! All feedback and suggestions are shared with our development team for future improvement. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Gift Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a Christmas gift and I’m already certain they will love it! I have one smart bulb in my house so far, and I’m obsessed. Being able to control the lights with my Alexa or straight from my smartphone brings me comfort, especially being able to control the lights when I’m not at home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Elizabeth thank you for taking the time to leave us a review. We are glad you are enjoying your Direct Connect lights and hope you continue to do so!

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    value for money smart lights

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and app integration with Alexa, google home mini. These lights are also automatable on Siri with the help of google home iphone app/google assistance.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review! We hope you enjoy your new direct connect lights. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy, Fun Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids set this up in their room with an Alexa enabled Echo Dot. Granted they are more text savvy at 12 and 14 than I am, they said it was easy. Plus they think it is fun.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Denise, we are glad to hear that your kids are enjoying their new smart lights. Thanks for choosing C by GE for your smart home needs. - C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    I never knew how badly I needed these things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little frustrating to have to create another account and have another app, but once you get the bulbs set up, theres NO reason to ever install it again. Tie that down to Google/Siri and get rid of the app. Fun to name the bulbs based off the location and go "HEY GOOGLE....COUCH 50%!"

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abcdefghijklmnopqrstuvwxyz they are light bulbs they work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    C Lightbulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest to set up thru C by GE app. Connects well to Nest hub. I had to reset a couple of the bulbs in order to get them to connect but now they are working well!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the honest feedback! Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never get up to turn off the lights again!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These take a few steps to set up but once you do they are great. We had to google in order to get the correct steps and apps to use. Once you familiarize yourself with the process they are very user friendly. We got them on sale at Christmas but they are otherwise a little pricey.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Wow, thanks for the awesome review! We're glad to hear you got your smart lights on sale and are enjoying your new smart home devices. -C by GE Support

  • Rated 5 out of 5 stars

    Sad to See Them Go

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these bulbs in various places in my home. I love the smart bulbs, but I hate how expensive they can be. I noticed that these were on clearance for under $8 for a 2-pack. I bought several of the packs just to stock up. I would definitely recommend these lights. They are still available in larger packs. They may be available in single light packs too.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Bryan - Thank you for sharing your thoughts. We are thrilled to see this five-star review! We are glad to hear you are having an enjoyable experience with the benefits of our Cync Direct Connect Soft White A19 Bulbs. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 4 work perfectly together in my fan light. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. What I expected. Not hard to use. Don't gift to people lacking in these type of skills though. My mom whom I bought some just uses them as lightbulbs...

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall a good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily set up to run. Sometimes it may not managed by the app unless power off and then on. Given the price, it was a good deal for me overall

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We are happy to hear that you have been enjoying our product. Should you ever need any assistance please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Simple and great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for smart bulbs to operate while on the road. This was the perfect purchase for a great price, no hub needed saved a lot money.

    I would recommend this to a friend