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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,931 reviews
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were a little confusing, but once you read, and re-read, the setup is OK. Lights work well and the bonus is that you can adjust the brightness.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Bulbs are awesome and bright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well with google home although a little tricky setting up. Make sure you unplug other Bluetooth devices including bulbs when setting up from same hub.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the tip ljakes! We appreciate the review and we hope you enjoy your new smart lighting. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the easiest thing I ever had the pleasure of setting up in my home. I'm definitely going to get four more and I already recommended my family to get it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights work great and setup on iPhone was easy to do. Great to save money and able to pickup curbside at the local Best Buy store on LED lights that can be controlled remotely. Best Buy website was easy to use and product came quickly. Great website support for any questions.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! We are glad that you had a smooth experience getting setup with your smart lighting purchase. Let us know if you need anything. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Sync

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently purchased the 4 pack of smart plugs and so far they work good. The bulbs were easy to sync to my phone through the GE app and then link to the Alexa app. I like that you can sync the bulb in any room and then move that bulb to another without having to re-sync it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you Shawn for leaving us a review. We are happy you are enjoying your new lights and plugs. Thanks for choosing C by GE for your smart home needs!

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Pretty good bright dimmable smart lights

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to my Google Home without any issues. I have had no connectivity issues at all. I downloaded the app, but haven't had to open it since installing it. The lights dim without need a of a dimmer. The Google home app lets me dim the lights on my 10 dollar Walmart lamp.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for sharing your experiences with our product Pedro! Glad to hear you are exploring the benefits of having smart lighting. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    get light bulds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install with app and have no issues with the bulbds

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of Cync. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    All's Well that End's Well... Well?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little glitchy at first... didn't want to connect or work right with Alexa... after reset (very confusing and hard to keep up) everthing is working properly...

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are always ready and willing to assist you with any issues you may be having with our products. Please don't hesitate to let us know if anything comes up at 1-844-302-2943. Thank you for your review and for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Will be buying again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vote this one a yes. Excellent product that gave me access to turn on and off all lights or dim them. Now I can go to sleep while listening to smooth jazz from the Lenovo Smart clock that I also bought. Love this produce and will buy again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are so happy to hear that you have been enjoying the ease of control that our lights provide! Thank you for including us in your smart home venture. – Cync Support Team

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Smart Home Beginning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARE LOOKING TO GET STARTED ONSMART HOME PRODUCTS, THE C BY GE IS A GOOD START. PRICE IS REASONABLE AND WITH THE APP YOU CAN CONTROL THEM FROM ANYWHERE.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for your kind review. We hope you enjoy your new smart lighting! - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Control your lights away from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good- I like the app and that I can control the bulbs (on/off and brightness) remotely through google home. They're still new so I'm not sure how much longevity they have, but if they work for a good long while, I should get my money's worth on them. :)

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the positive review Susan. We hope they serve you well and produce many years of smart lighting! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart bulbs are easy to set up, had no problems

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It was the initial setup that was not fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a real pain to setup... The Iphone app would not connect took several tries Got one configured and then it did not show up in the app So had to rest the light bulb and do it again After a few tries they were setup and it updated the firmware in them. Sometimes the google home hub has problems connecting to them. However the iphone app works and the scheduling works as it should. It was the initial setup that was not fun but once that was done they work fine.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Vonskie, thank you for sharing your experience with us. We're sorry to hear you had a few issues setting up your lights. If you are getting the error message, "Something went wrong" from Google, you can try moving the devices closer together. The devices should be no more than 15ft apart according to this Google support page: https://support.google.com/googlenest/answer/9298768?hl=en&ref_topic=7029100. If you have any additional questions you can also contact us at 1-844-302-2943 or email help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice easy to install BT lights.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant on getting Bluetooth lights but to be honest, it was really simple through the app. You can set them up separately or even together as a whole unit. Since it was a painless install, I’m definitely getting colored ones next.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing your thoughts and experiences with our new app so far. We are glad to hear that they are positive experiences and we hope you enjoy your new lights! -Cync Support Team

  • Rated 4 out of 5 stars

    Seems good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for Christmas when it was on sale. My brother who is into smart homes seems to enjoy it. I like that it pairs with Alexa and google home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we’ll be more than happy to assist.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. App is ok, but I use my google home app typically over their app. Color is fine and adds plenty of light to the room

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That is awesome to hear! Glad you had such a positive and seamless experience getting your lights setup with our new app. We appreciate you taking the time to share your personal experiences with us. -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Convenience of remote control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs are good. Soft white bulbs, although I would have liked to see GE offer daylight bulbs. Took under 3 mins to setup each bulb. One of them took longer.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing your experiences with us. We appreciate your review and hope you enjoy your new smart home lighting! - C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these lights, especially for the price! So nice to be able to control the lights with the app or connect to my google home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with Cync Smart Light Bulbs! We appreciate hearing that you find them affordable and effective with Google Home. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Better than the non direct connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally started switching bulbs in my home a year ago to smart bulbs. I started with the GE non direct connect bulbs. That was a mistake. I’ve since switched to the direct connect bulbs and it’s a much better experience. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking time out of your busy day to leave a review MikeP! We greatly appreciate it and thank you for allowing us to be a part of your smart home venture. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great idea for light bulbs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs work great with google home. You can name them and control them independently or as a group. I just with they had some that shine a little brighter. I think these are equivalent to 60 wat bulbs.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hey Jack, we do carry PAR38 bulbs that are 90 Watt bulbs they are mostly for outdoor use, but can be used indoors as well. Feel free to contact us at 1-844-302-2943 if you have any questions or need assistance. -Cync Support Team