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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,932 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I purchased this product. I love the fact that I can control it from Alexa and I can set the timer for when it shuts on and off. I love this product.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Tara, thank you for taking the time to share this positive review! We're thrilled to hear that you can easily control your lights with Alexa. We appreciate that you picked Cync for your smart home lighting needs. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and the convience that follows! Definitely a must buy when you have some extra cash laying around. Its nice to control the lights and have them turn on when youre arriving home from work or if you forgot the lights on being able to turn them off from afar.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! We definitely appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised! Worked well and easy set up. I have purchased a few more boxes.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We strive for Cync Smart Light Bulbs to be easy to set up and use, so we're glad to hear that has been your experience! Thank you for sharing your review with others. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Bulbs- No Hub Needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup for these bulbs was pretty easy, and, so far, they are working well with both my Amazon Alexa and Google Home. I got them on sale for only $15, which is a wonderfully affordable price. The best feature of these is that they DONT require a hub, which isn’t always the case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, love the customization of it! We have it hooked up to our Google Home and connecting the two was super easy.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Josh, thank you for taking time out of your busy day to leave us this review. We appreciate hearing that your Cync Light Bulbs were easy to connect to Google Home! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life is so much easier with these smart bulbs and bundled with the smart clock is such a great deal. I always forget to turn off the lights when i leave a room.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice smart bulbs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dimmable LED light. Fairly easy to setup, but sometimes they lose connection to the network and must be turned off for them to reconnect

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us this review! We are sorry to hear that you have been experiencing this issue with your devices not staying connected. Some things to ensure is that the device is in range of the WiFi and that it is connected to a 2.4GHz network. If you would like assistance with these devices we would be more than happy to assist you. Please feel free to contact us at 1-844-302-2943. – Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were a little confusing, but once you read, and re-read, the setup is OK. Lights work well and the bonus is that you can adjust the brightness.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Bulbs are awesome and bright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well with google home although a little tricky setting up. Make sure you unplug other Bluetooth devices including bulbs when setting up from same hub.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the tip ljakes! We appreciate the review and we hope you enjoy your new smart lighting. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lights and can be controlled by mobile. Just that you need to remember the app by which you need to first connect and then google home can takeover

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are always glad to see positive reviews! The Cync Team is thankful for your trust and business and hope that we can continue to impress you with our unique smart home innovations. Have a great day! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights work great and setup on iPhone was easy to do. Great to save money and able to pickup curbside at the local Best Buy store on LED lights that can be controlled remotely. Best Buy website was easy to use and product came quickly. Great website support for any questions.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! We are glad that you had a smooth experience getting setup with your smart lighting purchase. Let us know if you need anything. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the easiest thing I ever had the pleasure of setting up in my home. I'm definitely going to get four more and I already recommended my family to get it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Sync

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently purchased the 4 pack of smart plugs and so far they work good. The bulbs were easy to sync to my phone through the GE app and then link to the Alexa app. I like that you can sync the bulb in any room and then move that bulb to another without having to re-sync it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you Shawn for leaving us a review. We are happy you are enjoying your new lights and plugs. Thanks for choosing C by GE for your smart home needs!

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Pretty good bright dimmable smart lights

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to my Google Home without any issues. I have had no connectivity issues at all. I downloaded the app, but haven't had to open it since installing it. The lights dim without need a of a dimmer. The Google home app lets me dim the lights on my 10 dollar Walmart lamp.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for sharing your experiences with our product Pedro! Glad to hear you are exploring the benefits of having smart lighting. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    All's Well that End's Well... Well?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little glitchy at first... didn't want to connect or work right with Alexa... after reset (very confusing and hard to keep up) everthing is working properly...

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are always ready and willing to assist you with any issues you may be having with our products. Please don't hesitate to let us know if anything comes up at 1-844-302-2943. Thank you for your review and for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Smart Home Beginning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARE LOOKING TO GET STARTED ONSMART HOME PRODUCTS, THE C BY GE IS A GOOD START. PRICE IS REASONABLE AND WITH THE APP YOU CAN CONTROL THEM FROM ANYWHERE.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for your kind review. We hope you enjoy your new smart lighting! - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Control your lights away from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good- I like the app and that I can control the bulbs (on/off and brightness) remotely through google home. They're still new so I'm not sure how much longevity they have, but if they work for a good long while, I should get my money's worth on them. :)

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the positive review Susan. We hope they serve you well and produce many years of smart lighting! -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It was the initial setup that was not fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a real pain to setup... The Iphone app would not connect took several tries Got one configured and then it did not show up in the app So had to rest the light bulb and do it again After a few tries they were setup and it updated the firmware in them. Sometimes the google home hub has problems connecting to them. However the iphone app works and the scheduling works as it should. It was the initial setup that was not fun but once that was done they work fine.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Vonskie, thank you for sharing your experience with us. We're sorry to hear you had a few issues setting up your lights. If you are getting the error message, "Something went wrong" from Google, you can try moving the devices closer together. The devices should be no more than 15ft apart according to this Google support page: https://support.google.com/googlenest/answer/9298768?hl=en&ref_topic=7029100. If you have any additional questions you can also contact us at 1-844-302-2943 or email help@cbyge.com. -C by GE Support

  • Rated 4 out of 5 stars

    Seems good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for Christmas when it was on sale. My brother who is into smart homes seems to enjoy it. I like that it pairs with Alexa and google home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we’ll be more than happy to assist.

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Will be buying again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vote this one a yes. Excellent product that gave me access to turn on and off all lights or dim them. Now I can go to sleep while listening to smooth jazz from the Lenovo Smart clock that I also bought. Love this produce and will buy again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are so happy to hear that you have been enjoying the ease of control that our lights provide! Thank you for including us in your smart home venture. – Cync Support Team