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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,931 reviews
  • Rated 5 out of 5 stars

    Now I can change this brightness using voice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was little hesitant because of bad reviews on the Internet. However, it turned out they worked great. I can turn it on and off, and set the brightness using voice command or I can do the same thing using Google Home app. If you want more than that, like changing colors, then you might be disappointed. But I am more than happy with this purchase. One thing to note is, I failed to link the lamps to Google Home app at first : it kept asking me to log in on GE website, but when I logged in, nothing worked. So, I installed C by GE app on my phone first, and then registered lamps in that app. Then, I was able to link the lamps in Google Home app and I was able to control those lamps using voice or Google Home app successfully. That is, it was a little different from the manual. In short, if it is below $4 per each, I will buy this again without any hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great but the functionality is not great. They disconnect constantly. I returned them.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Mike, we regret hearing of these experiences you had with our products. We appreciate you giving them a try and hope that we can improve that connectivity in the future. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    bright lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took advantage of the BB offer of 4 LED bulbs with a Lenovo smart clock several times to change out the old incandescent ones in several ceiling fans and add the clocks to several bedrooms. Couldn't be more pleased. They work well with the app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs along with the Nest are great! My mother is able to shut off her lights at bedtime without getting out of bed. We're can also turn the lights on in her room from her phone so she doesn't walk into a dark room.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for allowing us to be a part of your smart home setup and venture. We hope you are finding enjoyment with the many benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these out of a black Friday deal. Very easy to setup, plug them in and add them in your Google Home app. Then you can use them as regular bulbs or control them through voice commands, set schedules, etc. Can say more good things about them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for your kind review Maldonja! We appreciate you entrusting GE for your smart home needs. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not quite what they are billed as.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so easy to set up, my phone doesn't recognize all of the lightbulbs, and one in my kitchen fixture won't work in the fixture, the other two lightbulbs work fine. multi bulb fixtures are supposed to group so you can say "Alexa, turn on my kitchen light", and all three bulbs turn on, but this feature doesn't work at all. I have to turn on each of three bulbs by them selves.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Our Amazon service provider was experiencing service issues yesterday, impacting dependent services across the world, including Alexa functionality. This has been addressed and functionality restored. If you are still experiencing issues with Alexa and our Cync devices, please reach out to us directly so we can assist: 1-844-302-2943

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Good enough for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to reset, but the functionality works well. We like the brightness settings and compatibility with multiple smart home devices.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback. If there is anything we can address or resolve for you please don't hesitate to reach out to us directly at 1-844-302-2943. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not Thrilled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I think about it this is probably more of a two star review. The lights work because of course the lights but the Senate was a really tough process. Because I had other smart lights I was able to figure it out but this is not an easy product to set up if you plan on using the Google home app as your primary app. You have to first set it up on the GE app and then figure out a way to link your assistance. Not straightforward at all

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking the time to leave us feedback and sharing your experience. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Great starter pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the smart lights a lot. This are a good starter to see if you will like the app. The app is the downside of them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We regret that you had a poor experience with our app. We would love to know what feedback you may have or any issues you are experiencing. Feel free to contact us at 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    Bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Alexa. Just needed to download the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to start up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love just telling Alexa to hurn on the lights! Especially when my hands are full!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Cinderellalisa, we are grateful to be able to provide smart home products that add convenience to your life. Thank you for taking the time to leave a review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Decent Smart Bulb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on a whim and I've been happy with them thus far. They work as advertised and are easy to set up. I've read that some people have had issues pairing them with Alexa but they work fine with my Google Hub.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had a seamless experience getting your lights setup with our new app. We appreciate you taking the time to share your experiences with us. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these with a Lenovo smart clock that controls the lights and also plays music. These lights are easy to set up and to use.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good home investment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. I use them all over my house. Good idea to have them controlled via mobile when we are away from our house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to hear our lights are providing some convenience in your life. Thank you for sharing your experiences and leaving a positive review. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Work as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and work as expected. They're a good deal if you get them on sale. Don't bother getting these if they're at retail price.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, Oscar. C by G always appreciates honest feedback and thanks you for leaving yours!

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    C by GE bulbs grouping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine with Google. C by Ge app was not able to group bulbs. You have to do it in Google Home app. Did not work with Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We apologize for the connection issues you faced with the app. If you are on android try clearing app cache followed by a restart can help clear up connection issues. Feel free to reach out directly if you need any assistance at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these bulbs!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these were super quick to install, app easy to install, no problems. The lights are dimmable and work great! Very happy with this purchase. I will be buying more throughout the home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall easy experience getting everything setup. Thank you for taking the time to leave a review. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    C by GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great if you don’t have a google device just add the app. These LED bulbs are easy to set up with Google Home. And it’s nice to be able to be able to remotely or voice activate my bedside lamps, without having to enter a dark room.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    No regrets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights and how we control them sure have come a long way! I love controlling the lights using the app and also being able to control how dim or bright I need the lights. I would definitely recommend these lights, you will not regret it!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    One less manual operation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda a pain to get connected to the Alexas but once you do it makes life simple.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate your feedback. Our team would love to hear more about what step in the application made your experience feel challenging when commissioning to Alexa. To share more we strongly encourage you to reach out to us directly by calling 1-844-302-2943. -Cync Support Team