Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1932 reviews
(1,932 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Brightness
Rated 4 out of 5 stars
Convenience of remote control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulbs are good. Soft white bulbs, although I would have liked to see GE offer daylight bulbs. Took under 3 mins to setup each bulb. One of them took longer.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for sharing your experiences with us. We appreciate your review and hope you enjoy your new smart home lighting! - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice easy to install BT lights.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little hesitant on getting Bluetooth lights but to be honest, it was really simple through the app. You can set them up separately or even together as a whole unit. Since it was a painless install, I’m definitely getting colored ones next.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for sharing your thoughts and experiences with our new app so far. We are glad to hear that they are positive experiences and we hope you enjoy your new lights! -Cync Support Team
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and install. App is ok, but I use my google home app typically over their app. Color is fine and adds plenty of light to the room
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That is awesome to hear! Glad you had such a positive and seamless experience getting your lights setup with our new app. We appreciate you taking the time to share your personal experiences with us. -Cync Support Team
Rated 4 out of 5 stars
Time to set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took some time to set up with Alexa when you have more than one bulb on your light. Still good and works great.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for choosing Cync! We are thrilled that you are enjoying our Direct Connect Smart Bulbs. Our Team is available Monday-Firday 9:00AM-9:00PM EST and Saturday-Sunday 10:00AM-7:00PM EST to help should you find yourself needing assistance next time. We appreciate your business. Enjoy your new lights! -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
GOOD DEAL
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hue and easy set up. Do this price it was worth it
I would recommend this to a friendBrand response from Cync Support
Posted .Hello - Thank you for sharing your thoughts. We are thrilled to see this five-star review! We are glad to hear you are having an enjoyable experience with the benefits of our Cync Direct Connect Soft White A19 Bulbs. Thank you for sharing your feedback and allowing us to be your smart home product of choice! -Cync Support
Rated 4 out of 5 stars
Complicated setup, otherwise great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are harder to set up than the Sengled brand. It was the most work I've ever put into changing a light bulb. But after they are set up they're great
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Daniel, thank you for the honest feedback! Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Cons mentioned:Connectivity
Rated 5 out of 5 stars
Better than the non direct connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had originally started switching bulbs in my home a year ago to smart bulbs. I started with the GE non direct connect bulbs. That was a mistake. I’ve since switched to the direct connect bulbs and it’s a much better experience. Would definitely recommend.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking time out of your busy day to leave a review MikeP! We greatly appreciate it and thank you for allowing us to be a part of your smart home venture. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy on bundle deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked these up on special bundle email for a great price, easy to setup and control. Changing the whole house to these bulbs. There not the brightest but I have bright led ceiling fans too. Try using a single bulb for your application before getting this awesome 4 pack.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello. Thank you so much for taking the time to share your experience. We are happy to have you apart of the C by GE family!
- Pros mentioned:BrightnessCons mentioned:Connectivity
Rated 3 out of 5 stars
Good Purchase for the Price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light is bright but had some connectivity issues of it not turning on through the app
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Good buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy. Works as expected and is great for our dog when we leave the house. The only drawback is the connectivity with the app that it takes a while.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review and the feedback. Hope you and your dog enjoy your new smart lights! - C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Work well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale, otherwise they aren't worth the price. I use them with a Google home, had some trouble connecting them the the c by ge app at first, took a few tries but eventually got it. Once I got them connected they work seamlessly. Nice color of light.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great light bulbs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for a great light bulb and works with google assistant, bought it when it was on sale with buying a Lenovo clock, after i got them , i purchased 4 more sets to complete my whole home, the clock works great as speakers to put all over your home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great with automation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs are very easy to use as all you need to do is unscrew your old lightbulb and screw this one in, connect them to the ge app and you’ll have them up and running. I connected them to my Alexa and these make things a lot easier just having to say lights on.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Great idea for light bulbs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs work great with google home. You can name them and control them independently or as a group. I just with they had some that shine a little brighter. I think these are equivalent to 60 wat bulbs.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hey Jack, we do carry PAR38 bulbs that are 90 Watt bulbs they are mostly for outdoor use, but can be used indoors as well. Feel free to contact us at 1-844-302-2943 if you have any questions or need assistance. -Cync Support Team
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Smart bulbs cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These connect most of the time, it is sometimes frustrating but will usually correct themselves and work after a few times or being manually reset.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We apologize for the connection issues you faced with the app. If you are on android try clearing app cache followed by a restart can help clear up connection issues. Feel free to reach out directly if you need any assistance at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 5 out of 5 stars
Worth it.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this...in 2023 and have only used 1 light bulb. Not saying its bad, I'm saying that because its efficient, money saving, and will use the other 3 one at a time as well. Money well spent.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Randomly logs out app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick setup but app randomly logs you out disconnecting lights from smart speakers until you log back in.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback! I'm forwarding this information to my development team so we can find a fix. If you need any assistance, please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great smart bulbs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to connect to my Echo Dot! Just a voice command and it will turn on, off, dim, brighten, turn on at a certain percentage. Love it!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Deb, we are happy to hear that you are enjoying the many possibilities and flexibility of your new smart lights. Thanks for your review it helps us a lot! - C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Great, inexpensive entry level smart bulbs!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once hooked up, these things rock!! Very bright, easily connected to Alexa and now I have my whole basement automated with voice commands! Able to dim, change colors (with the other style bulbs), turn half the lights off, others on, etc.....bought more already!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Dean, we sincerely appreciate you taking the time to leave us a review and for sharing your experiences. We hope you continue to enjoy them!
- Pros mentioned:Brightness
Rated 5 out of 5 stars
GE Soft White Direct Connect Smart LED Bulbs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get these light bulbs for $0 with my rewards. Needed light bulbs anyway, but note that these are Smart Bulbs which are expensive as a starter investment. I really don't need Smart Bulbs, although I am pleased with the light that is provided.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support





