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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,932 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Work as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and work as expected. They're a good deal if you get them on sale. Don't bother getting these if they're at retail price.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, Oscar. C by G always appreciates honest feedback and thanks you for leaving yours!

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    C by GE bulbs grouping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine with Google. C by Ge app was not able to group bulbs. You have to do it in Google Home app. Did not work with Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We apologize for the connection issues you faced with the app. If you are on android try clearing app cache followed by a restart can help clear up connection issues. Feel free to reach out directly if you need any assistance at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    get light bulds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install with app and have no issues with the bulbds

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of Cync. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these bulbs!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these were super quick to install, app easy to install, no problems. The lights are dimmable and work great! Very happy with this purchase. I will be buying more throughout the home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall easy experience getting everything setup. Thank you for taking the time to leave a review. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    C by GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great if you don’t have a google device just add the app. These LED bulbs are easy to set up with Google Home. And it’s nice to be able to be able to remotely or voice activate my bedside lamps, without having to enter a dark room.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    No regrets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights and how we control them sure have come a long way! I love controlling the lights using the app and also being able to control how dim or bright I need the lights. I would definitely recommend these lights, you will not regret it!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Rated 4 out of 5 stars

    Avoiding the stairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Alexa...ever leave the basement lights on....with this no trudging down to turn off lights. Everyone happy.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! Glad we could be a part of your smart home venture. -Cync Support Team

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Good products, but app needs some work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lights that work well, only issue is the app, it signs you off all the time and has difficulty connecting to lights at times.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Amit, thank you for taking the time to leave us a review. If you are on android try clearing android app cache followed by a phone or device restart. This can sometimes clear up those issues also make sure it is signed into one device at a time per account. You can also contact us at 1-844-302-2943 or [email protected]. - C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Smart bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They been working good so far. Just have to download the app and follow instructions. I have it paired with Alexa so far so good

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      It's great you had an easy set up and are enjoying your experience so far! Thank you for making C by G GE apart of your home. - C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great light bulbs, though they tend to lose connection at times. On the google home app you have to reboot it at times.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Garcia we appreciate you taking the time to leave a review. If you run into any more of those connection issues please let us know at 1-844-302-2943 so we can get it up and running for you. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Basic smart bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tone cannot be changed but brightness is easy to control with assistant.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! Brightness as well as the temperature can be adjusted. Please feel free to connect with our Support Team by calling 1-844-302-2943 to learn more. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed these for my outside lights. They work great and make it so easy to control them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Heather, thank you for leaving us a five-star review. We are delighted that you are enjoying your GE - Cync Smart Direct Connect Light Bulbs. Thank you for choosing Cync! -Cync Support

  • Rated 4 out of 5 stars

    Good low-cost smart light bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good buy that I found on sale. Decided to get them for some lamps in my rooms. I was able to set up 3 out of the 4 with no problem but eventually was able to get them up and working. It took way longer than expected. But I love that I can name each bulb and control the brighter using the app and Alexa. Or I can simply turn them all the light on or off. Would have given it 5 stars but the setup took longer than it needed. Overall, I'm happy with this purchase and would buy for my other lamps.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry that the setup was not in a timely manner. Glad you were able to get everything setup though. If you have any issues please reach out at 1-844-302-2943. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great price on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had few problems with them. They connected to Google Home without a hub that is required by other similar products. However, to do firmware updates you still have to connect via the GE app. At the sale price they were a no brainer.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review. It really helps us out and thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! No complaints whatsoever. Super bright and easy to use! My wife uses these for her plants and she couldn’t be happier. It also helps that we got them on a great deal. 5/5 would recommend to a friend!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! We appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what i was looking for, no complaints

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience with us! We are pleased to hear that you are enjoying your new Cync Direct Connect Smart Bulbs. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kim’s smart light bulbs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very handy dandy you can cut lights on and off from anywhere and anytime. Great for keeping burgers from knowing if you’re gone or home or out of town I love, love, live these they were priced to steal .

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how useful our lights are for your smart home needs. Thank you for taking the time to share your experiences! -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can dim down the lighting. It's great for a gift idea. Never unlinkes with my alexa devices unlike the wemo plugs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Kayla thanks so much for taking the time to leave a review. We are glad that you are enjoying the versatility of our lights!

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Good smart bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs work really good and the light they put off is good

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're so happy to hear that you're enjoying your Cync Smart Light Bulbs! Thanks for taking the time to share your review. -Cync Support

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! However, it gets a little complicated when adding to Google Home app and get it synchronized with My CGE app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support