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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,932 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Having some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Was working well but now will turn on a few seconds after I use the app, Alexa or Google to turn off.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Extra bright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this bulb switch is in my hand. I can control the lights from anywhere and I like its dimmable features because sometimes I just need the low light so I adjust it within my fingertips. And also the light has extra brightness.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lights work good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once connected it works great. Controlled well by google home! My parents love how they can now turn on and off their lights!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope your parents enjoy the benefits of smart home lighting! Thank you for your review. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Control lights from your phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can control the lights with my phone from any room I’m at. The only concern I have is if you have weak wifi, it might not work all the time for you. Other than that, love that I can control how bright the light is.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking the time to leave us a review Jess! We are happy to hear you are enjoying the convenience of your new smart home lights. Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    One less manual operation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda a pain to get connected to the Alexas but once you do it makes life simple.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate your feedback. Our team would love to hear more about what step in the application made your experience feel challenging when commissioning to Alexa. To share more we strongly encourage you to reach out to us directly by calling 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart, as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of smart things. I had one GE smart bulb which I lived. I got a sale for four of the bulbs in a pack here. Bought it. Easy to connect, super smart with the commands. Google assistant makes life so much easy.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to be your choice for making your home a smart home with our lights. Thank you for the review and enjoy your smart lights! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and use; great app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY easy to set up and control with Alexa voice controls. After spending Days trying to set up a black friday spacial from another company I gave up and got these for my daughter. THEY worked perfectly on the first attempt.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you and your daughter enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great budget lights

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great lights for the price and will likely try to purchase again myself.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thank you for choosing Cync! -Cync Support

  • Rated 5 out of 5 stars

    Great, budget friendly lighting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. They connect directly to my Google Home app without necessitating me downloading another app. Easy to set up and are dimmable. These are also the most economical bulbs I've found. I would definitely recommend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy that you were able to sync these up with your Google smart home ecosystem. Thank you for another review Darby. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good smart bulb

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these light bulbs. Easy to setup if you do one bulb at a time. I would light better if they were whiter.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice lights. Once you download the app, you can control these lights from your phone. On, off dim!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for allowing us to be a part of your smart home setup and venture. We hope you are finding enjoyment with the benefits of smart home lighting. Thank you for reviewing our app and products! -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Love this bulbs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of setting up this bulbs, and automation capabilities, you can take more advantage of it with Alexa! Love how you can dim the lights and turn it on and iff with just your voice! The best part was the price! A++

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear you are exploring the many possibilities and benefits of smart lighting! Thank you for your review and we hope you enjoy your new lights. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    C by GE Smart Bulbs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The C by Ge Smart LED Bulbs work well and easy to use. I would I would recommend this product to a friend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to start up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love just telling Alexa to hurn on the lights! Especially when my hands are full!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Cinderellalisa, we are grateful to be able to provide smart home products that add convenience to your life. Thank you for taking the time to leave a review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy integration with Google Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snagged these on sale before the holidays and very pleased with them. I like that they can be connected directly through the Google Home app so I don’t need to bother with a 3rd party app. The bulbs are responsive.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, but at times they struggle to connect at first. Only had an issue with one of them, but you just never know.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Abundant Versatility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when I paired with Google home and Amazon Alexa ! Voice control , app control , & daily routine presets .

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GE lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs were quite easy to set up . I enjoy being able to connect them with Alexa . They seem to be working great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy entry into smart home elements. No hub required for setup and easy to use.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate your review of our Direct Connect A19 Smart Bulbs. Our team is glad to hear you are enjoying the product and are grateful you chose to share your thoughts! -Cync Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    C by ge purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this item over the Christmas holiday for a very good price. I do have to log into the software regular.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      John, thank you for the feedback. We're happy to hear you got a great price for your smart lights! I understand you have issues staying logged into the app, I will forward this to my development team for review. Thank you for bringing this to our attention. -C by GE Support