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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,931 reviews
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights with multiple dim settings great for lighting up your domain

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello DavidP, we are delighted that you are enjoying your Cync Direct Connect Light Bulbs. Thank you for the kind review and for choosing Cync. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and play installation. Ive programmed them and let them follow the schedule I set.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Gomez, we are glad to hear you are enjoying the Cync Direct Connect Light Bulbs. We greatly appreciate the five-star review. If you have any questions or require further assistance, please don't hesitate to contact us at 1-844-302-2943. All the best! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Decision

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and control. They work well with my Alexa devices and I haven't had any issues since setting them up. I really love the ability to set the level of lighting and on/off routines for my lights.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected with Alexa Echo Dot. But sometimes it is blinking when dimmed.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear that you are enjoying your Cync devices being integrated with your Echo Dot. However, we feel unsettled knowing that you're experiencing your lights blinking upon being dimmed. We would like the opportunity to speak with you directly to understand more about the surrounding circumstances that may be causing this, so we can resolve it. Please consider reaching out to us at: 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WiFi lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are wonderful. No need for a bridge so very easy to install. We had a location in our basement where the light switch was hard to find in the dark. Now we just tell Alexa to turn on lights.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Miko4, thanks for taking your time in writing this review we appreciate it. Glad to see that you had a fast and simple install. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use smart lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light bulbs work with your Google Home or Amazon home network. Easy set-up, and they work flawlessly.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for giving our devices a try! We hope they serve you well and produce many years of smart lighting. -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these bulbs. They were on sale for a great price at Bestbuy. I can use Google on my TV remote, phone, or watch to turn them on. I turn on my lights from the car when I arrive home late at night.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to be your choice for making your home a smart home with our lights. Thank you for the review and enjoy your new smart home venture! -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs looks great around my house. I paired them up with my cell phone and smart clock and they have been working great so far. I would recommend these and I will looking for the colored options.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good when they work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when they work-literally. Not sure if it is a network issue or the bulbs. I frequently have 1 or 2 out of 4 that won’t connect or come on with the rest. It is sometimes difficult to change the brightness setting once they have been dimmed. Hopefully there will be an update released to fix the functionality of these bulbs. Otherwise they work fine as lightbulbs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We regret any issues you experienced with connectivity to our bulbs. A few things that might help are to power off the speaker or device that you are using to control your bulbs for 1 minute and then back on. If you are on an android device try clearing the app cache in settings followed by a restart. We are also standing by ready to help get your devices working properly, and we can be reached at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Rated 5 out of 5 stars

    Great bulbls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great with my Amazon Alexa. Seem to have a long life (at least so far).

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Bulb

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can download the GE app on your phone and you can adjust the brightness or the dim and your house with the device it's good to have should be able to buy bulbs that do multi colors to also

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a good price. But sometimes it disconnect with Google home .Then I have to reset it up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    makes my life easier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life is so much easier turning off the lights via my phone. I am annoyed location services need to be turned on, since I typically keep that off.other than that, life is great with the dinning bulbs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the feedback Geoffrey. We're happy to hear you are enjoying your new smart lights in your home. -C by GE Support

  • Rated 4 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought these because they were the only smart bulbs in stock at my local Best Buy. Nice bulbs, a little finicky when controlled through Alexa’s voice control. I love GE’s Cync app, from which you can control these light directly, create routines and change the bulb’s color if your bulbs have that feature.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello! Thank you for taking the time to share your experience! We are thrilled to hear that you have enjoyed using our bulbs so far. We strive to continue this trend in the future! - Cync Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Does the Job but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty well but have times when working with Alexa where not all of them turn off in one ceiling fan fixture. Also, it’s kinda a pain to have to go through the process of getting every single bulb synced to your home internet network and do updates on each individual bulb. There must be a better way to sync several bulbs and update them at the same time.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry you have had this experience, this is not typical performance that the app or the products should be doing. Please reach out to our Support Team, so we can get to the bottom of the issue and get these devices and your app working properly. You can reach the support team at 1-844-302-2943

  • Pros mentioned:
    Compatibility, Price

    Rated 3 out of 5 stars

    Works well for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product if you catch it on the sale price. Works with google home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy our smart bulbs are saving you time and energy. - C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Smart Light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but occassionally they do take longer to connect than my other smart enabled devices.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great smart bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my living room because I get home late from work and my dogs used to be in the dark for about two hours before I got home. Now I just go on my cell phone and turn on the light. I love it

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are so happy to provide lighting for your dogs Lisa! Thanks for choosing C by GE for your smart home needs. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great but actually use them!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. No problem but if some person in your house doesn't ask Google to turn on lights and flicks switches it is a pain to reset them! And very annoying!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for reaching out and leaving us this feedback, we are always looking for ways to improve our user’s experience! Should you ever need assistance in the future please feel free to reach out to us directly! – Cync Support

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    GE Smart Bulb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE smart bulbs. Works with Alexa and Google. Need C by GE app to use and then pair to Alexa or Google.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Logan! Thanks for your review. You are correct that the Direct Connect bulbs pair to Alexa through the C by GE App. You can also set them up directly in Google Home without the C by GE App. - C by GE Support