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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,931 reviews
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Ummm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fine. Not sure I really am benefiting from having them. They work like they should but so what.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review and for choosing C by GE for your smart home needs! - C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    good lights

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent on sale only. Has connective issues that requires a reset. Other than that its fine.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Acey, sorry to hear of any connectivity issues you experienced. What often helps if your lights do not connect is to force quit the app and relaunch it. That should get your devices reconnected. If this issue persists please reach out to us directly at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Basement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them for my basement lights l. Don't have to run from upstairs(2nd floor) to the basement to turn lights off or on if I forget. I connected them to my Google hub and its the best thing I've done.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart lights for anywhere in the house easy to setup and use with your smart phone and smart speakers

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your review and for choosing C by GE for your smart lighting needs. - C by GE Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Decent smart bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always work with google assistant. Assistant can’t find the light bulb. Dimming works great

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Phil, we would love to assist you with any connection issues to your google assistant. Feel free to reach out to us at 1-844-302-2943 or email help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and work as described. Beats buying new lamps or having to disassemble and install dimmer sockets. No interference with either this product or any other products in the house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the great review, we appreciate it! We hope that you enjoy your lights. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues in the beginning. It took me a while to pair it up I think because of my wifi, but the next day I tried again and set them up using the C by GE app and paired it easily to my Amazon Alexa and it went smoothly. I highly recommend. The light bulbs don’t change colors but it’s still cool to control your lights through Alexa with these light bulbs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      HI David thank you so much for sharing your experiences. We really appreciate it. We also sell bulbs that do change colors including some that are 'tunable white' that allow you to change different shades of white. If that's something that might interest you in the future. If you have any further questions don't hesitate to reach out at 844-302-2943

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mellow yellow smarts lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, I dislike having to setup yet another app to link them but after that they work fine.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Rated 4 out of 5 stars

    Good bulb.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to dimmable smart bulbs. I tried a few to determine which ones would "flicker" less with my lamps, and haven't learned anything helpful. This bulb sometimes flickers with one of my lamps, but not another, so it's not the bulb. This bulb is good but for me I wanted to try different brands as well. I wonder if a lower number of lumens would help.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Selena! Thank you for leaving this in depth review. Our team at 'Cync' is happy you took the time to share your thoughts, and we are glad that you are enjoying your new Smart Bulb. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for the price, some problems with connectivi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connect. Also very reliable but they do occasionally disconnect

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bundle pack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they do the job but even if they were just lighting up I would still be satisfied because I bought the Lenovo clock for $25 and got these for $5 more so get the bundle you can’t go wrong

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're happy to hear you are enjoying your new smart lights! Thank you for leaving a good review, welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Google assistant. Turn lights on and off with your voice. Great for people who have problems with grip in their hands.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our devices have had a positive impact on your smart home experience. Thank you for taking the time to leave a positive review for others to consider! -Cync Support

  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as mentioned, one thing though, please connect to "C by GE " application and then to google home / alexa because C by GE app will provide firmware updates whereas google home / alexa will not I did connected to google home directly instead of "C by GE " app and i had to replace for new ones because old ones will not work with google home Best buy people helped as needed and doing great as always to serve customers

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review Anshul! We're sad to hear you were not able to connect your first set of lights. It is great to hear that the Best Buy staff helped in providing great service. If you need any additional assistance, please reach out to us at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    C by GE Bulbs Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C by GE - Direct connect light bulbs are easy to set up and work great with my Google Home Hub .

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart lights. Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great having these lights around the house. All we have to do is ask google to turn them on. It can also be controlled from the google home app. They are easy to install and begin using.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Only bought for price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old version switches and plugs wink bulbs and feel that ge abandoned people that bought those since they required integration with wink! The new bulbs work great and the app is nice I would not have bought them if they weren’t so cheap! I took 2 stars off for the brand and how I just had to throw away $200 worth of worthless ge smart stuff!

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Mohit, the C by GE product line does not work with wink unfortunately. We are sorry for this inconvenience. -C by GE Support

  • Rated 4 out of 5 stars

    GE light bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice soft light that brightens up my room. I like telling Alexa to turn my lights on and off.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Happy to buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light is good and bright, very good deal Save money to my pocket I recommend to buy these items

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Rated 5 out of 5 stars

    Affordable Smart Lighting Option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to install. No hub required. App is intuitive and has lots of options to schedule and automate. Thinking of replacing more bulbs in the house with these.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Brian - Thank you for sharing your thoughts. We are thrilled to see this five-star review! We appreciate you taking the time to leave us a review on your experience with our Cync Direct Connect Soft White A19 Bulbs. We are happy to hear that you have been enjoying the customization our smart home devices offer. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for this single lady

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much. App is really easy to use. I have mine set up to turn on right before I get home. Since it gets dark so early this has been really helpful coming home to a lit house/entry.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore and take advantage of the many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support