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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,931 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Obsessed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it makes my life easier! And for my toddlers it is easier to turn on/off the light with Alexa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with our Cync Direct Connect Light Bulbs! We are thrilled to hear that these lights could make your family's lives a bit easier. -Cync Support

  • Rated 4 out of 5 stars

    Liking it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only issue I've had so far with it is that sometimes not all of the bulbs turn on/off when using the app. This could possibly be a problem with the app and it's only happened 1-2 times, so I'm not too concerned with it

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Brandy, thank you for sharing your experience with your Cync Direct Connect Light Bulbs! Please feel free to contact us at 1-844-302-2943 if you need any assistance with your Cync app or devices. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart bulbs are the BEST!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart LED light bulbs are easy to use. Haven't had to replace one yet. Great price and love the convenience.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Linda- thank you for sharing your experience. We are thrilled to hear you have been enjoying Cync Direct Connect Smart Bulbs and all they have to offer your space. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    These arent the smart bulbs you're looking for...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these "smart" bulbs. I have been trying to find an affordable alternative to Phillips Hue lights for the last year and given the high reviews of these bulbs I decided to give them a shot! I'm not sure if GE is paying people to give them high reviews but these bulbs are absolutely HORRIBLE in terms of connectivity to smart home devices. I have Hues bulbs throughout my home. All of my main light fixtures have them except some ceiling lights and fans. So I decided to give these a try because the price was right and the reviews were positive. I made a huge mistake... These lights take FOREVER to program using the GE Connect app. The majority of the time the app didn't recognize the bulbs and even when they do connect, good luck using Google Assistant or Alexa so control them. The app connection with the major smart home apps is non existent. If you like having to constantly disconnect and reconnecting your smart bulbs to even use them with a smart home device, stay far away from these.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry to hear you were having issues connecting the direct connect bulbs to our app. This model requires a 2.4ghz wifi network to connect to the app and use. If you are still experiencing any issues connecting them please consider reaching out to us directly at 1-844-302-2943 or help@cbyge.com. We would love to assist you with getting these devices connected and working properly. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to automate lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to setup using the app to automate the lights in the house. I have total of six of these smart bulbs in the family, office, foyer & living rooms set to go on sunset & various times.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for choosing C by GE for your smart home needs Chris! - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life Changing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how I ever lived without being able to turn the lights off by just saying it or by an app on my phone. I no longer have to get up when I forget to turn the lights off. Amazing.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart light bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice being able to turn on the lights before I get home. I don't have to come home to a dark house.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      David, we are so glad to hear that you never have to come home to a dark house! We hope you continue to enjoy the benefits of smart home lighting. Thank you for leaving a positive review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy when on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy we found these on sale. They work great and were very easy to add to our smart home integration. We liked them so much, we went back and bought more before the sale ended.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that! Glad you were able to get them on sale and we hope you enjoy your new smart home venture. Thank you for your review. -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Dim the Lights with Your Phone!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Cync bulbs can dim them makes nice watching TV do everything from phone

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave such a positive review about your experience. Our Team is pleased to hear that you are loving your Direct Connect Full Color Smart Bulbs; and that they are making a positive difference in your space. We are grateful you chose Cync! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love these lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I use Alexa to control them. Great addition to smart home.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this feedback! We appreciate you allowing us to be a part of our Smart Home venture as well as make you home a little brighter. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    C by ge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They work great with the app on my phone and/or with my smart plug and echo dot.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Start is hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting these to sometimes connect sucks but i have a feeling its my internet more than anything.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello JesLand, thank you for reaching out! If you need any assistance with your Cync devices we would love the opportunity to help. Our support team can be contacted directly at 1-844-302-2943. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Solid alternative to the Phillips hue

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid set of bulbs. The app is updated regularly. The lights function well like lights. Every once in a ue mood they do disconnect and require you to resync.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Jacob, thank you for sharing your experience. A member from our team would like to get in touch with you regarding the connection issues you have encountered. We can be reached directly by calling 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with google well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as advertised. Using it with my google ecosystem makes it easy to use. Had an issue setting it up which required resetting which was interesting. Other than that no issues.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy and Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over from Amazon Alexa to all Google Products. It included these Smart bulbs for my 4 lights that use bulbs

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your positive review! Our Cync products are certainly compatible with Google Home and we are happy to hear that this has been convenient for you. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great. Did leave a room for the lights, walk out the door and forget to turn off the lights? Well pull up the app on the phone and tap button and there off. No turning around!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be making life a little more convenient! Thank you for choosing C by GE for your home. - C by GE Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel of quality with quality brightness. Only issue is the unreliable pairing with the App.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your honest experience with us. This is not typical performance and we would like to investigate further to help offer a resolution. Please contact us be email help@cbyge.com or call us at 1-844-302-2943. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up. Bulbs work well so far! I would recommend this product. The price is great also!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review Rachid. We greatly appreciate it.

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are very good. It works perfectly for what i need and bright enough for my hall lights and backyard. I hope it can last long, but from other reviews it seems pretty good.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for giving our devices a try Danny. We hope they serve you well and produce many years of smart lighting. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very much meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pain to connect and reset. Feel like they stop working far more often than I’d like.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're sorry to hear your lights are having a few issues and you have to reset them. This is definitely not supposed happen. Please contact us at 1-844-302-2943 or help@cbyge.com so we can resolve any connection issues you are having. -C by GE Support