Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1931 reviews
(1,931 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sweet lights control while away from home.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Resetting the device is tricky.....load up the YouTube video and turn on and off with the explanation as it takes about a minute or so, but worked like a charm.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the honest feedback! Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Mostly work, mostly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a 1920s building so smart switches are out. These work great with Google home.... Um,@ 70% of the time. I can lay on bed and ask google or use my phone to adjust or turn off my lights but once a week.. They just won't connect for a few hours. So you have to hit the switches. Recommend with a large caveat.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Dave, thanks for bringing this to our attention. We're sorry to hear your switches are unable to connect at times. Please reach out to us at 1-844-302-2943 or help@cbyge.com so we resolve this. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Better than the clapper
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes your life easier. I was looking for a product that does not get in the way, like a plug; this one works.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to share your experience! We are so glad to hear that Cync light bulbs have made your life easier. We hope that you continue to enjoy the convenience of smart home lighting. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work Great. I just downloaded the app and I can turn them off from any room. I don't even have to be close I can be at work and turn the lights on and off.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for sharing these experiences with us! We appreciate you taking the time to leave a review Valene. -Cync Support Team
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Work as expected.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These light bulbs work as expected. Only issue is that they come on after power outages. Not sure if that's an issue with the bulbs or Alexa.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We appreciate you leaving this positive review! We are ecstatic to hear that you are loving your Cync lights. After power outages, your Smart Bulbs will default to the last known setting that you chose before the outage. If you have additional questions or concerns please contact us directly at 1-844-302-2943. -Cync Support Team
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Smart Bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light bulb, works with the app but difficult making connection to Alexa.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for bringing this issue to our attention and we apologize for any issues caused by it. If you are still experiencing any issues with the Alexa integration please reach out to us directly at 1-844-302-2943 or help@cbyge.com. We are here to help! -C by GE Support
- Pros mentioned:BrightnessCons mentioned:App
Rated 2 out of 5 stars
Ok as a light. Just not smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights turn on and the room is not dark so that’s a plus. However the app was hard to find ( they changed the icon). My Alexa will not find these lights even after installing the app on it. So they are just led lights for me.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Thank you so much for leaving us this review! We are sorry to hear that you haven't been able to connect your Alexa. Here is a link to a helpful walkthrough on setting up your devices to Alexa cyncsupport.gelighting.com/s/article/alexa. If you would like assistance on this please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Rated 5 out of 5 stars
A breeze to set up!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights were so easy to use with my Alexa app! I didn't need a hub just downloaded the app and it connected with Alexa. A total breeze for a non- tech person lome me.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad your direct connect lights are suiting you quite well Sailorgirl! Thank you for taking the time to leave a review and we hope you enjoy. -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Some worked but ended up returning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure if it was just my wifi or not but I had two bulbs out of the 4 pack disconnect the day after installing them. There was one that wouldn't ever connect. There were no clear instructions how to reset and relink. I have other GE lights that work just fine. So I don't know if it was just a bad batch or what.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Stew, sorry to hear you had this experience with our direct connect lights. This is not how our lights or app should be behaving. There are reset instructions in our app under settings>support as well as other helpful items. You can also contact us at 1-844-302-2943 or help@cbyge.com for any assistance. We would love to assist you and get your devices up and running. -C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Good and Smart bulb
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In order to make myself smarter in 2021, I purchased quite a lot smart bulbs. Compared to others such as Lifx and Panasonic, this is very inexpensive with similar functions.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear! We hope you enjoy your new venture into smart home lighting. Thank you for leaving a review. -C by GE Support
Rated 4 out of 5 stars
Will be getting more!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice to have in the more commonly used rooms in the house. I have them linked to my google assistant and have routines set up to turn on in the morning when I wake up, just before I get home in the afternoon, and turn off when I’m going to bed. Software was a Little buggy at first but an update to the bulbs and the app fixed that issue.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .William- we are ecstatic to hear you have integrated your Cync bulbs with your Google Home Device for effortless control/ convenience! Thank you for allowing us to upgrade your Smart Home. -Cync Support Team
- Pros mentioned:Setup
Rated 5 out of 5 stars
C by GE Direct Connect Smart Bulbs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Smart Light Bulbs and great Black Friday price for automating your home lighting. Follow the directions for easy setup with C by GE app and working with Google Assist.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to leave us a review Albert. We greatly appreciate it and hope you enjoy you new smart home lighting. -C by GE Support
Rated 5 out of 5 stars
Great WiFi bulbs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these bulbs. They last for years! I’m still using ones I purchased back in 2018. It’s 2025 now.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
GE Cync Smart Bulbs-Excellent lighting!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! Simple to install and Alexa easily turns them on and off through voice commands. Fabulous product.
I would recommend this to a friendBrand response from Cync Support
Posted .We are grateful to be able to provide smart home products that add convenience to your life. It's great to hear you had an overall seamless setup experience with your devices. Thank you for taking the time to leave a review! -Cync Support Team
Rated 4 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best smart bulbs I’ve had. Very easy to sync with Alexa. Works great
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear! We are so grateful to you for choosing GE as your brand for your smart home lighting needs. -C by GE Support
- Pros mentioned:Compatibility
Rated 4 out of 5 stars
Lights!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift to pair with google or Alexa. Light on at your call.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Cync...doesn't sync so great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but only until it doesn't. The bulb often gets disconnected and is a pain to spend time reconnecting.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Thank you for bringing your experience to our attention, we are very sorry to hear that you have been anything short of satisfied! A technician would love the opportunity to speak with you to assist and can be reached by calling 1-844-302-2943. -Cync Support
- Pros mentioned:Brightness
Rated 3 out of 5 stars
They work sometimes?
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about these lightbulbs work... Except for the response time with Google Home. At best, any response takes a few seconds. Worst case scenario, they show as offline and you have to keep going at it to toggle the bulbs. Dimming and the actual operation of the light are fine.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at 1-844-302-2943. -Cync Support Team
- Pros mentioned:Setup
Rated 5 out of 5 stars
5/5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic smart home product! Easy set up and integration with Alexa or Google Home. Plan to have these in the whole house along with the full color bulbs. Must have item!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support
- Pros mentioned:Brightness
Rated 4 out of 5 stars
Excellent smart bulbs works easy with my google ho
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart bulbs works easy with my google home. It's worth for the money.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We thank you for allowing C by GE to be your choice for smart home lighting. -C by GE Support





