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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,932 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good and Smart bulb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to make myself smarter in 2021, I purchased quite a lot smart bulbs. Compared to others such as Lifx and Panasonic, this is very inexpensive with similar functions.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! We hope you enjoy your new venture into smart home lighting. Thank you for leaving a review. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Some worked but ended up returning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it was just my wifi or not but I had two bulbs out of the 4 pack disconnect the day after installing them. There was one that wouldn't ever connect. There were no clear instructions how to reset and relink. I have other GE lights that work just fine. So I don't know if it was just a bad batch or what.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Stew, sorry to hear you had this experience with our direct connect lights. This is not how our lights or app should be behaving. There are reset instructions in our app under settings>support as well as other helpful items. You can also contact us at 1-844-302-2943 or help@cbyge.com for any assistance. We would love to assist you and get your devices up and running. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Smart Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light bulb, works with the app but difficult making connection to Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for bringing this issue to our attention and we apologize for any issues caused by it. If you are still experiencing any issues with the Alexa integration please reach out to us directly at 1-844-302-2943 or help@cbyge.com. We are here to help! -C by GE Support

  • Rated 5 out of 5 stars

    C by GE Direct Connect Smart Bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smart Light Bulbs and great Black Friday price for automating your home lighting. Follow the directions for easy setup with C by GE app and working with Google Assist.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave us a review Albert. We greatly appreciate it and hope you enjoy you new smart home lighting. -C by GE Support

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best smart bulbs I’ve had. Very easy to sync with Alexa. Works great

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear! We are so grateful to you for choosing GE as your brand for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Work as expected.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light bulbs work as expected. Only issue is that they come on after power outages. Not sure if that's an issue with the bulbs or Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you leaving this positive review! We are ecstatic to hear that you are loving your Cync lights. After power outages, your Smart Bulbs will default to the last known setting that you chose before the outage. If you have additional questions or concerns please contact us directly at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Brightness
    Cons mentioned:
    App

    Rated 2 out of 5 stars

    Ok as a light. Just not smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights turn on and the room is not dark so that’s a plus. However the app was hard to find ( they changed the icon). My Alexa will not find these lights even after installing the app on it. So they are just led lights for me.

    No, I would not recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you so much for leaving us this review! We are sorry to hear that you haven't been able to connect your Alexa. Here is a link to a helpful walkthrough on setting up your devices to Alexa cyncsupport.gelighting.com/s/article/alexa. If you would like assistance on this please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simple to set up, these are so cool. I bought these for throughout the house.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Roku- thank you for taking the time to share your thoughts! We appreciate this review and are thrilled to see that you found set up seamless. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Night Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Like the ability to match lighting to.current non smart lights

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Ryan, thank you for leaving this positive review! We are glad to hear that you are taking advantage of our app features to seamlessly integrate your Cync lights into your home. -Cync Support

  • Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic smart home product! Easy set up and integration with Alexa or Google Home. Plan to have these in the whole house along with the full color bulbs. Must have item!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Future bulbs are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE LIGHT BULBS ARE A WONDERFUL PRODUCT THAT MAKE LIFE THAT MUCH BETTER. THEY LINK TO ALEXA AND JUST TELL HER COMMAND. HIGHLY RECOMMEND GE BULBS OVER ANY OTHER DEVICE.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    C by GE - Direct Connect Light Bulbs (4 A19 Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C by GE - Direct Connect Light Bulbs (4 A19 Smart LED Light Bulbs), 60W Replacement - Soft White, Simple great Product .. automate my home was simple awesome experience

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new direct connect lights. Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Excellent smart bulbs works easy with my google ho

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart bulbs works easy with my google home. It's worth for the money.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We thank you for allowing C by GE to be your choice for smart home lighting. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these bulbs as an intro to the smart home - and they have been very simple to use. The app is easy and it works well with Alexa. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used them before so I thought i would give them a try. Pretty neat bulbs

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jolaney4 thank you so much for giving us a try we hope you enjoy your new lights!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these before Christmas and they've been great. Easy set up and fantastic sale price. I'd prefer multi color but that obviously wasn't the option so I'm still happy.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to pick these up! We hope the full color ones can become an addition to your smart home ecosystem in the future. Thank you for the review! -C by GE Support

  • Rated 4 out of 5 stars

    Will be getting more!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have in the more commonly used rooms in the house. I have them linked to my google assistant and have routines set up to turn on in the morning when I wake up, just before I get home in the afternoon, and turn off when I’m going to bed. Software was a Little buggy at first but an update to the bulbs and the app fixed that issue.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      William- we are ecstatic to hear you have integrated your Cync bulbs with your Google Home Device for effortless control/ convenience! Thank you for allowing us to upgrade your Smart Home. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart bulbs were very easy to connect to my Alexa device. They were worth the price.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Doreen- it is great to hear from you! Thank you for taking the time to share your input regarding your experience with the Cync Direct Connect Soft White Smart Bulbs. The Cync Team is glad to hear that setup was seamless. We are thrilled you are taking advantage of our lights unique ability to integrate with your Amazon Alexa. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    They work as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good light bulbs. easy to connect to wi-fi and control with your smartphone.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for choosing C by GE and for leaving your review! - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded the app. Easy to connect and control bulbs. Not colored. White only.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! Glad to hear you had an overall easy experience setting them up. Hope you enjoy them. -C by GE Support