Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Cync gE for Controllable lght every room. Soft White Direct Connect Smart Bulbs Simple Setup Without A Hub Soft, Warm Light Voice* & Out-of-Home Control - - alexa & Google Home - - *Requires pairing to - - - Voice Assistant sold separately) Estimated LED A19 Brightness Energy Cost Dimmable with app 800 $1.14 lumens per year 2 BULBS C Direct Connect.
  • The text on the image is grouped as follows: 1. Brightness Control 2. Multi-bulb Control 3. Control From Anywhere 4. ON/OFF 5. CYNC Soft White 6. Set Scenes/Schedules 7. works with Alexa 8. works with Google Home 9. GE is a trademark of General Electric Company. Used under trademark license.
  • Use your voice to set scenes and schedules "Alexa, activate Good Morning." works with Google Home.
  • The text on the image can be grouped and corrected as follows: "Get no-worry, from-anywhere control on Canal Street with 1 Room Living and Den Paper Lamp. GE is a trademark of the General Electric Company and is used under trademark license."
  • Cync Dark House Just Plug & Bulb Overview Video video 0 minutes 36 seconds
  • Cync Floor Plan Overview Video video 0 minutes 48 seconds

GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White

Model:
93128963
SKU:
6425916
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,932 reviews
  • Pros mentioned:
    Ease of use

    Smart light bulbs

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new smart light bulbs are the best. I have the app on my phone and I can turn on my lights so I never walk into a dark room again

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Overall performance

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are great. I actually purchased 3 sets. I’ve had no issues and I have them all connected to my Alexa. Set up was super easy too

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear BrandiK! Glad to hear you had an easy experience getting everything setup. -C by GE Support

  • Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but for the same price you can get the LED bulbs with all colors of the spectrum, not just white/yellow light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Practical

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Easy to setup, less than 5 minutes

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review! We appreciate you entrusting GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Overall performance

    Easy to use remotely

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and very affordable. quality seems to be ok.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying your new smart home products. Thanks for choosing C by GE for your smart home needs!

  • Cons mentioned:
    App

    I prefer my hue lights

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lightbulbs work but connection to Wi-Fi is spotty at best. They worked a little bit better when they weren’t close to each other but this is not acceptable for the price. The App leaves a lot to be desired. There is a reason hue costs more… they just work

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave us feedback. We understand some of the devices would not work when close to each other, that's definitely not the normal function of the lights. The new Cync app will have more features and a more user friendly experience. If you need additional assistance, please reach out to us at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Ease of use

    Not AS EASY as SOME

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a lot simple to connect. I recently heard on a YouTube video that you have some type of other GE Wi-Fi enabled device to support it so I purchased the Smart Outlet. Hopefully it's not more complicated than that. I prefer the Sengled brand over these.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it helps us to improve how our devices connect and operate. Thanks for the review! -C by GE Support

  • Pros mentioned:
    Brightness

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control the brightness of the lighting. I like knowing that I can also purchase a remote if/when I decide to do so!

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review Sacha! -C by GE Support

  • Pros mentioned:
    Ease of use

    Smart bulbs

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these when paired with alexa. Makes turning on and off lights so much easier.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for this positive review! We are thrilled to hear that you are enjoying the convenience of using your Cync smart light bulbs with Alexa. -Cync Support

  • Pros mentioned:
    Ease of use

    Works great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying these smart dimmable lights. Easy to set up and connect to my google hub. Will be buying more to replace in our home.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are grateful to be a part of your smart home venture and can offer you products that can be an addition to your smart home ecosystem. Thank you for taking the time to leave us a review. We greatly appreciate it! -Cync Support Team

  • Alexa, lights on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with Alexa once I figured out how to sync.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Deano, thank you for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Pros mentioned:
    Brightness

    Best lights ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to turn the lights on and off remotely and the dimming feature is so nice 5% to 100% putting the lights on a schedule

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      It sounds like you are using the full functionality of your devices to make your smart home suited perfectly to your needs and that's exactly what we like to hear! Thank you for choosing C by GE. - C by GE Support

  • Pros mentioned:
    Overall performance

    Remote controlled, must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent deal from bestbuy and good quality. Works well for the foyer, my study and the basement. For sure will buy them again.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support

  • Overall, a very nice product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really well, and easy to set up in the Cynq app. Have 10 of these bulbs in my home and only one of them is giving me issues. Regularly on sale!

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! Please consider contacting us for assistance with your Cync Light Bulb at 1-844-302-2943 or cyncsupport.gelighting.com. A member of our team would appreciate the opportunity to resolve any difficulty you're experiencing. We are grateful you chose to share your positive review. -Cync Support

  • Pros mentioned:
    Ease of use

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Schedule time and voice activation are the best. You should get it.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for recommending our Cync Direct Connect Light Bulbs! We are thrilled to hear that they are convenient for you. We hope to continue providing you with excellent experiences moving forward. -Cync Support

  • Pros mentioned:
    Ease of use

    Beautiful and easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, now in need to train myself to utilize Alexa. I love that I can schedule them to light before I fully wake up!

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team

  • Direct Connect Light Bulbs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, connects to your wifi, download the app on your smartphone. You can turn on your lights from anywhere. A must have.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to be your choice for making your home a smart home with our lights. Thank you for the review and enjoy your new smart home venture! -C by GE Support

  • Pros mentioned:
    Ease of use

    Super convenient bulbs lifesaver for my kitchen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great bulbs put them in my kitchen recess lighting fixtures. Work great! No more having to turn on 2 switches for 4 lights.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Price

    Awesome lights

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart bulbs for the price. I have two of them from one year, and they work flawlessly. Bought 2 again now. Go for it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind review! We appreciate you allowing us to be your choice for making your home a smart home with our products. -C by GE Support

  • Cons mentioned:
    Connectivity

    Nice bulb

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get them to connect to my wireless router.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for your review. I’m sorry to hear you had a frustrating experience, and really appreciate you bringing this to our attention. Our Cync Direct Connect Soft White A19 Bulbs are only compatible with 2.4 GHz networks. If you are still experiencing this issue, please consider contacting us directly at 1-844-302-2943 and a member of our support team will gladly assist. -Cync Support

Page 36, Showing 701-720 of 1,932 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.