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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,932 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I buy these . They work great with alexa. You can also use them with your phone. Very easy to setup through the app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a review! - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light it up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These LED lights are money savers. They are easy to install and program. They work well with the C by GE and Amazon Alexa apps.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new lights. Thank you for taking the time to leave a review Laura. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    super easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these worked awesome super easy set up. once they are connected the wifi you can turn them on anytime eve if youre not home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart plug. Thank you for taking the time to leave a review. -C by GE Support

  • Rated 5 out of 5 stars

    Great bulbs, but buy when on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, but I wouldn't have bought them if they weren't on sale. At 5-bucks a bulb, I was able to include them in some home automations as they're in my porch lights and some inside rooms. When a camera recognizes motion in the late night, it activates an automation that turns on the porch lights to full power. For a storage room whose switch is far away from the entrance, a nice "hey google, turn on the storage light" takes care of me not stumbling around in the dark to find the switch,

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Just what i need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly, and more with this time, when the sun goes down this early

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you so much for the positive words, Mimoch! We always enjoy hearing when our products satisfy our customers. In the future, we hope we are able to continue to provide you with exceptional experiences moving forward! - Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option, works well and light up the house its worth it

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Barbara, we are thrilled to hear that we could help brighten your home with our Cync Direct Connect Light Bulbs. Thank you for the positive review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap smart lights that will be used around the house for the coming forth. Can be linked with my alexa and google home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review Yellow! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, installed these incase we’re out longer than expected and now can turn lights on for the dog, easily installed

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to offer comfort and convenience for both you and your furbaby! Thank you for making C by GE apart of your home. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with GA. Easy setup and connects right away.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Nacio for sharing your experience! We are pleased to hear you are utilizing our devices capability to integrate with your Google voice assistant. We are glad to be your Smart Home brand of choice! -Cync Support Team

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent smart bulbs at good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart bulbs, compatible with Google Home and at a good price because I took advantage of a promotion at Best Buy.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I like being able to control my lights through my devices or with my voice with Google/Alexa. They work perfectly.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review Mark! We're happy to hear you connected your smart lights with both Google and Alexa. Enjoy your lights. -C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great but lacking features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality light bulbs from GE. Wish it could do other colors but oh well. Sufficient for my needs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the positive review. We do carry these devices in a full color model that can change different colors if that might interest you. Feel free to contact us at 1-844-302-2943 if you have any questions. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, reliable connection and responsive! They work seamlessly with my Google Home. I will definitely buy again!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear GamerMom! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good light output. Super easy to setup with the Cync app and to link the Cync devices into Google Home.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Glad you had a seamless setup experience getting your lights set up with your Google Home. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    MUST HAVE PLENTY PATIENCE!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time keeping these bulbs connected to Wi-Fi. If you are a techie person with patience, they are worth it if you catch them at a good price. I also have trouble pairing some of the bulbs that came out of the same box.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest review and regret any hiccups experienced with setup. We are always looking for ways to improve it and require feedback such as this to do just that. If you are still having issues pairing your devices please contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and now Alexa does all the work I dont have to go upstairs every time the kids forget to turn off the lights

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value if you dont need color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was previously gifted the color version of these. Now that I don't need color this are a great value

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We are happy to hear that you have been enjoying our Direct Connect Light Bulbs! We appreciate you including us in your Smart Home Venture! - Cync Support Team

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Less expensive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights work just as well as the more expensive Philips Hue lights but cost less and don’t require a hub.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad we were able to provide an alternative smart home solution for your needs. Thank you for taking the time to share your thoughts! -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with google nest mini, got them on sale and they are bright. You have to program each bulb individually.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Light bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase in a long time. Works great with Alexa!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are pleased to hear that you are having an enjoyable experience integrating your lights with your Alexa! Thank you for choosing Cync for your smart home needs, and for taking time out of your day to leave a review. -Cync Support Team