Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1932 reviews
(1,932 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thay are good quality light bulbs and I can control them from my phone. However, I prefer the white lighting.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
User friendly at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to connect and operate, downloading the app and connecting multiple bulbs was very easy.
I would recommend this to a friendBrand response from Cync Support
Posted .We are glad to hear your setup went smoothly, as intended. Thank you for leaving your experience for others to consider. -Cync Support Team
Rated 4 out of 5 stars
Great Everyday Smart Bulb
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bulbs for everyday lighting. Sometimes our google home can’t read the bulb, but not sure if that’s on the google home end, or the bulb’s end, but the disconnect only lasts for a short time. Other than that, they last really long. I’ve had one in my room that I use often & it’s been over a year.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you very much for the review Solo. We hope you are enjoying your smart lights. If you have any connections issues please let us know at 1-844-302-2943. -C by GE Support
Rated 4 out of 5 stars
Solid smart bulbs
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a huge range of brightness/dimming but they work well. A little tricky to program at first and a pain in the rear to reset if necessary. Not sure Id purchase at retail but a solid purchase as a Deal of the Day buy. I prefer the color bulbs but these have been solid.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to rate us. Glad you were able to pick up our bulbs at a deal and we are grateful that you gave us the opportunity to provide smart lighting for your home. -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, integrates with Alexa. Also easy to operate from mobile client
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We are glad you left this review, and even more so, that you are satisfied with your lights! Thank you for choosing Cync, and for allowing us to enhance your home. We are thrilled to hear you are utilizing voice assistance to manage your Smart devices even easier! -Cync Support Team
Rated 4 out of 5 stars
Good Basic Smart Lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights are fine. Synced with the app without issue and works with my smart home devices Alexa/Google. They are also dimmable through the app and smart device. The only thing is that I wish the lights were more white in color or adjustable in color like most other smart bulbs. Overall satisfied.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there thanks for reaching out! We also sell lights that change to different variants of white they are called tunable white. If that's something that might interest you. Thanks for your review! - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as should. Easy to set up and respond well with the Google smart devices.
I would recommend this to a friendBrand response from Cync Support
Posted .Customer feedback is extremely valuable to us. We are excited to hear your thoughts about our Smart Bulbs and are happy you are please with their ability to integrate seamlessly with Google. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice light
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control lights with alexia and not hub needed Easy to install. Can control with GE app anywhere. Love this product.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love to hear that you are enjoying your C by GE lighting from home and from afar!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Thumbs up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well and they are easy to set up. Having to type to meet the bs 50 character requirement. Thanks, BB!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Direct connect bulbs = don't bother -AKA use a hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you plan to use this for something other than just a light bulb, don't bother. I tried google home and the c by ge app. I also tried this with both alexa and google and about 25% of the time the bulbs couldn't be detected and I got an error from whatever assistant I was using. When they work they're great, but would you want something that only works 75% of the time, especially as something as important as a light? Tip: Use bulbs that have a hub. Direct connect bulbs like this won't work 100% of the time. I have a mesh wifi system with 6 total wifi hubs (including one in each room the bulbs are in) and they still can't connect some of the time.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry you have had this experience, this is not typical performance that the app or the products should be doing. Please reach out to our Support Team, so we can get to the bottom of the issue and get these devices and your app working properly. You can reach the support team at 1-844-302-2943 -C by GE Support
Rated 5 out of 5 stars
bright idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice, thinking Wyze might now be selling ones that put out more light lums though these seem bright enough. Seems this Direct Connection is an improvement over the prior ones GE sold (maybe no hub required). Have had an instance when they would not all turn on though it resolved itself the next day. Would recommend, especially if you get them on sale at BB. Have other GE bulb products, they all work fine as well. Especially their outside lights.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the great review! We're happy to hear you chose GE for your smart home needs. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Makes things easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these bulbs! Super easy to set up to my network and make things super convenient. I’ll be getting more.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these lights!! My husband wasnt sure but after we got some and tried them, we went right back and bought more!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That is great to hear Savannah! Thank you for taking the time to leave us a review. We greatly appreciate it. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Bought them for my mom's house and she loves them. Anything voice command she uses. Easy set up.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
C by GE - Soft White Direct Connect Light Bulbs (
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can always count on GE products. Very reasonable for 4 smart bulbs especially with Best Buy gift certificates.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the kind words Opsimath! Thank you for your review and for being the best part of GE. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
EASY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great they work seemlesly with the Google Home App. Very easy setup and app is clean and easy to use
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Shona we appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy work, very good. I recommend good quality...
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you Paulo for sharing your thoughts regarding the Cync Direct Connect Smart Bulbs. Our team is very glad to hear that your experience has been seamless. We hope that we can continue to impress you. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these on sale. My daughter enjoys controlling her bedroom lamps with her phone. It’s definitely a plus.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear that Bibi! We hope your family continues to enjoy their new lights. Thank you for leaving us a review! -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great little smart home bulb
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and works well with Alexa and Google Assistant. Setting up was a breeze and work as described.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had an overall smooth experience getting setup with your new direct connect smart lights. Thank you for taking the time to leave a review. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good smart LED bulbs for "smart" house
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and use with Alexa. Can control with app as well. Buy on sale for best value. Dimmable a plus.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we’ll be more than happy to assist.





