Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1930 reviews
(1,930 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility
Rated 3 out of 5 stars
Great when they work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great when they work. For some reason after a week 2 of the bulbs would not work with Alexa. Only 1 bulb works. When they work they are great and linked well with Alexa. Maybe I got defective bulbs.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for bringing this issue to our attention Germano. Sometimes disabling and re-enabling the C by GE skill in Alexa can resolve connection issues if not please reach out to us at 1-844-302-2943 so we can get this resolved for you. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Light bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love using these lights with our Alexa! It is so nice to say, “Alexa, turn on the lights!”
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light bulbs were easy to connect and work great. I have not had any problems with them.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear you had a somewhat pleasant experience getting setup with your new smart lights! Thank you for taking the time to leave a review. -C by GE Support
Rated 4 out of 5 stars
Bulbs work most of the time.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought theses to use with the Google nest, there is a slight delay when turning on and off with voice commands. Sometimes it takes 3 commands to respond and sometimes not at all. Could be a bad bulb. Works fine turning them on and off with the phone app.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback Ironman. Sometimes unplugging the Google Home device and plugging it back after 30 seconds can help with syncing issues between the light and Google device. I hope this information is helpful and if you further assistance, please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
No lag with Instant comand following
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in my garage. It recognizes the comand right away and works with my Google Home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experiences with us and for leaving a review! We are happy to hear you are enjoying you new smart home venture. -C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Smart Bulbs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bulbs. Perfect addition to our smart home. Great price during black friday. Fast shipping
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for another great review Cheryl. It means a lot to us. Thanks for choosing C by GE for your smart home needs. - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use with my google assistant. I really like these lights very easy to set up and use everyday
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking the time to leave us a review Lexy. We greatly appreciate it! Thank you for choosing C by GE. - C by GE Support
Rated 3 out of 5 stars
OK, but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work good, but having yeat another app to control my devices is cumbersome. I was hoping these would integrate into my current apps, but was a no go. For the price I paid though, I can not complain too much
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Barry - We appreciate you reaching out to share your experience. We certainly apologize for any aggravation this situation may have caused. Once your Direct Connect Soft White A19 Bulbs have been setup in the Cync app you can link your Cync account to Google Home or Alexa for additional control options. If you need assistance with linking your Cync account to Google Home or Alexa, please consider giving us a call at 1-844-302-2943 and a member of our support team will be happy to assist! -Cync Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Nice lights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights are great and they don't require a hub. I really like the dimming options as well.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi DonMega thank you for taking the time out of your day to leave a wonderful review. We are glad you are enjoying the lights!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Lights
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work really well with google home and Alexis!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you so much for your kind review. We are thrilled to hear of the enjoyable experiences you've had with your lights so far. Thank you for allowing Cync to be a choice for your smart home. -Cync Support
Rated 4 out of 5 stars
Smart Lights, Dumb Problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they work it is nice to have voice control of my lights. The only down side is that every so often the lights just won't connect to the network. It's rare, and intermittent, so it's not that much of a down side. But when it happens, it's hard to overlook.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback and sorry to hear of any connection issues you experienced. If there is anything we can address or resolve for you please reach out to us at 1-844-302-2943. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice bulbs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. They look great too. Dimmable. They're being used with Google Home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experiences with us and for leaving a review! Glad we could be a part of your smart home venture. -Cync Support Team
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Good product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this product I use this with Alexa with no problems!. I recommend this product!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to leave us a great review. We really appreciate it. Thank you for choosing C by GE for your smart home needs. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for room mood setting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy way of automating your home without the hassle of rewiring.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for taking time out of your busy day to leave us this review! We are happy to hear that you have been enjoying your experience with our Direct Connect Smart Light Bulbs. - Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up with Google Home. Responsive to dimming, on/off. Best when used with names.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for sharing your experiences Rusty! We appreciate that you allowed us to be your smart home lighting choice. -C by GE Support
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These seem to lose their connection often. I've swapped them out for another brand, and no problems, so it must be the bulbs. If you buy them, they might work for you, just don't work with me and Alexa.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Michael, we appreciate you sharing this review of your experience. We are very sorry to hear this and apologize for the inconvenience. Should we earn your business back in the future, a member of our Support Team would be more than happy to assist at 1-844-302-2943. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great!!! Connected fast and easy set up. Have not had an issue with them so far!!!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That is wonderful to hear HKaddict! We are glad that you had a smooth and easy setup with your lights, and we hope that you enjoy them.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to Set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic. They are super easy to set up right out of the box.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking time out of your busy day to leave us this review! We are happy to hear that you found our setup for our bulbs to be easy. Thank you for allowing us to be a part of your smart home venture. – Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Bright idea
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is home automation on a shoe-string budget. The devices work great with Google Home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the good review Tallahassee. We hope you enjoy your home automation features on your new smart lights. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on a bundle with the lenovo smart clock and they do what you expect them to do!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear Brian! Thanks for taking the time to leave a review. -C by GE Support





