Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1931 reviews
(1,931 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Bulbs work most of the time.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought theses to use with the Google nest, there is a slight delay when turning on and off with voice commands. Sometimes it takes 3 commands to respond and sometimes not at all. Could be a bad bulb. Works fine turning them on and off with the phone app.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback Ironman. Sometimes unplugging the Google Home device and plugging it back after 30 seconds can help with syncing issues between the light and Google device. I hope this information is helpful and if you further assistance, please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
No lag with Instant comand following
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in my garage. It recognizes the comand right away and works with my Google Home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experiences with us and for leaving a review! We are happy to hear you are enjoying you new smart home venture. -C by GE Support
Rated 4 out of 5 stars
Smart Lights, Dumb Problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they work it is nice to have voice control of my lights. The only down side is that every so often the lights just won't connect to the network. It's rare, and intermittent, so it's not that much of a down side. But when it happens, it's hard to overlook.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback and sorry to hear of any connection issues you experienced. If there is anything we can address or resolve for you please reach out to us at 1-844-302-2943. -C by GE Support
Rated 5 out of 5 stars
Worked as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter's apartment. It works great. Now she turns on all her lights with her google assistant. It even worked well with other "smart bulbs" in the same "room". As our son just recently moved into an apartment as well, I will be recommending these to him. Service at Best Buy was excellent as well. They were very helpful in finding these in the store with me.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home venture. Thank you for your honest review it means a lot to us! -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Waheguru
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and very easy for setup and I bought it with the sale price
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support Team
Posted .Glad you had a seamless experience getting your lights set up! Thank you for your review! -Cync Support Team
- Pros mentioned:Setup
Rated 5 out of 5 stars
Good basic product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says it would. Setup is not complicated.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We appreciate your review and are happy to hear that setup flew by. Thank you for choosing Cync! -Cync Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Bulbs
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love. Easy plug and play. Lights are very very bright
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We appreciate you taking the time to share your experience with our Direct Connect Full Color A19 Smart Bulbs, Zach! Thank you for choosing Cync above the rest. -Cync Support Team
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Good product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this product I use this with Alexa with no problems!. I recommend this product!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to leave us a great review. We really appreciate it. Thank you for choosing C by GE for your smart home needs. -C by GE Support
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
So so
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up with Google devices, however it stopped working for some reason. Another thing it didn't work for me was the type of lighting. I prefer brighter lights
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for providing us this feedback! We would like to suggest some steps to help you out with these issues that are happening with you devices. First please make sure that the firmware on all the devices in the Cync app are up to date. Next we suggest to do a power cycle on your Google Home hub. If you are still encountering this issue please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice bulbs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. They look great too. Dimmable. They're being used with Google Home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experiences with us and for leaving a review! Glad we could be a part of your smart home venture. -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great!!! Connected fast and easy set up. Have not had an issue with them so far!!!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That is wonderful to hear HKaddict! We are glad that you had a smooth and easy setup with your lights, and we hope that you enjoy them.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up with Google Home. Responsive to dimming, on/off. Best when used with names.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for sharing your experiences Rusty! We appreciate that you allowed us to be your smart home lighting choice. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Bright idea
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is home automation on a shoe-string budget. The devices work great with Google Home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the good review Tallahassee. We hope you enjoy your home automation features on your new smart lights. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on a bundle with the lenovo smart clock and they do what you expect them to do!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear Brian! Thanks for taking the time to leave a review. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Direct connect light bulbs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to connect spread them around my home. Works super well with my google speakers
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking the time to leave us a review Dann! Thank you for choosing C by GE for your smart home lighting needs. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for room mood setting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy way of automating your home without the hassle of rewiring.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for taking time out of your busy day to leave us this review! We are happy to hear that you have been enjoying your experience with our Direct Connect Smart Light Bulbs. - Cync Support Team
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Great Light Bulbs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights are wonderful. I put them in my son's room and they lite up wonderfully
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear that Jennifer! We hope your son continues to enjoy his new lights, and thank you for leaving us a review! -C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great purchase and great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and great price! I’m so lucky that I found this item as well as a great price
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are so lucky to have you as a customer. Thanks for choosing C by GE for your smart home needs! -C by GE Support
Rated 3 out of 5 stars
Decent bulbs with tedious and frustrating setup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well enough once you manage to get them paired but the “C by GE app is TERRIBLE”. It took me multiple tries to pair them, and each time I failed I had to go through the factory reset process which is incredibly tedious. I was unable to get them to pair “seamlessly” using the google home app as well. Once the setup process was completed and I linked my “c by GE” account to my google home app, I’m able to control them using my google smart speakers just fine, although occasionally google assistant tells me it can’t find the bulbs, but then turns them off/on anyway. As far as their lighting capabilities go, they’re pretty much identical to any other LED bulbs withstand similar wattage.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Graham, we appreciate the feedback! We are actually making major improvements to the overall user experience with a new app. More info here https://www.gelighting.com/cync-smart-home-app. If there is anything we can address for you don't hesitate to contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. And always on sale. Also easy to reconnect when they become disconnected.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support





