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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,932 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love using these lights with our Alexa! It is so nice to say, “Alexa, turn on the lights!”

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light bulbs were easy to connect and work great. I have not had any problems with them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you had a somewhat pleasant experience getting setup with your new smart lights! Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    No lag with Instant comand following

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in my garage. It recognizes the comand right away and works with my Google Home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We are happy to hear you are enjoying you new smart home venture. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to connect. great product to add when you have an Alexa device.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are so happy to hear that you have been enjoying your experience with our Direct Connect Light Bulbs! Thank you for taking the time to leave us this review and including us in your Smart Home venture. - Cync Support Team

  • Rated 4 out of 5 stars

    Smart Lights, Dumb Problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work it is nice to have voice control of my lights. The only down side is that every so often the lights just won't connect to the network. It's rare, and intermittent, so it's not that much of a down side. But when it happens, it's hard to overlook.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback and sorry to hear of any connection issues you experienced. If there is anything we can address or resolve for you please reach out to us at 1-844-302-2943. -C by GE Support

  • Rated 3 out of 5 stars

    Works, but isn’t perfect.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect, but it does work unlike a lot of the reviews you are reading. I have only an Alexa and no other c by ge equipment and I AM able to turn my lights on and off via voice command with Amazon Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Let us know if there is anything we can look at or address for you. We appreciate the review! -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Why didn’t I get these earlier?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve changed my life. No installation, no wires, no fuss. And can’t beat the price.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind review! We appreciate you allowing us to be your choice for making your home a smart home with our products. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent direct connect lightbulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent direct control lightbulbs. Easy to use. Good competitive pricing.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are happy to hear that you have been enjoying your experience with our Smart Bulbs! Thank you for leaving us this review. - Cync Support Team

  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    great once in Google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the standard app isn't great but using in Google home is as flawless as philips hue

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the feedback. If there is anything we can address or resolve for you please don't hesitate to reach out to us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product I use this with Alexa with no problems!. I recommend this product!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave us a great review. We really appreciate it. Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE cynic light bulbs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with and easy to set up, operation is fantastic

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear setup was seamless and that you are enjoying your Cync Direct Connect Smart Bulbs. Our team is appreciative of your business and are ecstatic that you chose our brand over the rest! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and they function.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with Alexa and they work. A true plug and play item.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you leaving us this feedback on your experience with our Direct Connect Smart Light Bulbs. • Thanks for allowing us to make your home a little brighter and including us in your Smart Home venture. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    smart bulbs that are simple to use with app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install and setup with local wifi network for smart bulbs around the house

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for allowing us to be a part of you smart hoe venture! We appreciate you taking time to leave us this review. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great!!! Connected fast and easy set up. Have not had an issue with them so far!!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That is wonderful to hear HKaddict! We are glad that you had a smooth and easy setup with your lights, and we hope that you enjoy them.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with Google Home. Responsive to dimming, on/off. Best when used with names.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for sharing your experiences Rusty! We appreciate that you allowed us to be your smart home lighting choice. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Nice lights

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lights they work great with Alexa and Google!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are grateful to be able to provide smart home products that add convenience to your life. Thank you for taking the time to leave a review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bright idea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is home automation on a shoe-string budget. The devices work great with Google Home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the good review Tallahassee. We hope you enjoy your home automation features on your new smart lights. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice bulbs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. They look great too. Dimmable. They're being used with Google Home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! Glad we could be a part of your smart home venture. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up with Google devices, however it stopped working for some reason. Another thing it didn't work for me was the type of lighting. I prefer brighter lights

    No, I would not recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for providing us this feedback! We would like to suggest some steps to help you out with these issues that are happening with you devices. First please make sure that the firmware on all the devices in the Cync app are up to date. Next we suggest to do a power cycle on your Google Home hub. If you are still encountering this issue please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Direct connect light bulbs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to connect spread them around my home. Works super well with my google speakers

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a review Dann! Thank you for choosing C by GE for your smart home lighting needs. -C by GE Support