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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,931 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome bulbs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use ,quick to contact ,good quality and reasonable price

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear that you are enjoying your new Smart Lights. 'Cync' is thrilled to be your brand of choice, and we look forward to this lifetime journey with you! -Cync Support Team

  • Rated 3 out of 5 stars

    Bulbs Seem OK, The App Not So Much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to use through the Google Assistant, and (for me) they work just fine. I set them up via the C by GE app and then added them to my Google Home; that all worked right. But ever since the initial setup, the app consistently shows one of the bulbs as "Unable to Connect", even though Google Assistant can control it without problems. I've checked some online tips on how to fix this, and (for me) they don't work. I don't care enough to work on it any more, but it seems to be a recurring problem that affects their bulbs. Also, the app has no way to keep me logged in, so you'll need to enter your login and password every time. 4 stars for the bulbs, 2 stars for the C by GE app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We welcome all feedback as it helps us to make future improvements, and we are always looking to do so. We regret any inconveniences caused by the login issue that we are investigating. We are also releasing a new app entirely that will replace the existing one. Feel free to reach out to us directly for assistance at 1-844-302-2493 or help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Smart light

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart light that works with both alexa and google. Really quick response while using.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs work well, however the don't always seem to connect within the app. I would say 95% of the time they actually work with voice. You also can not control unless on site, the app needs work.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback Sam. It will help us get a sense of what needs to be improved and we are always looking for ways to improve. If there is anything we can address or resolve for you please don't hesitate to reach out to us directly at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light! I would highly recommend - best rated at CR and for good reason!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the recommendationJanhekuk! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So convenient to have voice activated controlled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! Very cool feature to have around with the house if you have Alexa synced with it!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to hear of the conveniences our devices have provided to your home! Thank you for your review and for being the best part of GE. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bright lights!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more getting up no more blinded by light love this new technology

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are glad to hear our lights are providing some convenience in your life. Thank you for sharing your experiences and leaving a positive review. -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great bulbs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality with awesome power to light your place

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      The team here at Cync is happy to be your number one choice in the realm of Smart Home products We are thrilled about this awesome review and are happy that you are enjoying your new lights. -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to have for elderly parents, brightness is good.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear our lights are providing some convenience in your parents' life. Thank you for sharing your experiences and leaving a positive review. -Cync Support Team

  • Rated 4 out of 5 stars

    Works when the link to google is up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C by ge works well when the website is online. The link to google / alexa goes down a few times per quarter, so reliability is not there right now. Other than that, it works well via their ap.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Kris thanks for providing us with this feedback, and thank you for the review. If you are still experiencing any issues please reach out to us at 1-844-302-2943

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up. I’m and Alexa turn off the kids bedroom lights! Score LOL!!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    GE - Cync Direct Connect Light Bulbs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GE light bulbs work great and work with Google.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are so grateful for your kind words! Thank you for sharing your review for the community to consider. -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, they dim which was the most important part for me. Great price too.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Rated 4 out of 5 stars

    Smart Bulbs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already purchased a 4 pack of these and was hoping to get another 4 pack at that great price. Still got an okay deal on a 2 pack so I'm happy with purchase. Love being able to control lighting with Alexa!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to be your choice for smart home lighting! Thank you for taking the time to leave a review for the community to consider. -Cync Support Team

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love C by Ge lights. Easily pair with google. Finally one that also works with Alexa

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for another great review it helps us out so we can continue to provide great products for our customers. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    A cheaper alternative to Hue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and the integration to Google Home is fantastic. Good light, too.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart lights! Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS !! These bulbs have made my life so much easier. I can’t wait to buy more

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a customer Aisha! Thank you for choosing GE for your smart home lighting needs. -C by GE Support

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ! First time using this white colored smart bulbs and its nice too, got it on sale so it was perfect

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - We are so happy to hear that you have been enjoying your experience with our Direct Connect Soft White A19 Bulbs! We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with the app and your voice with Alexa very quick. No issues with setup or use.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you are enjoying your new smart lights! Thank you for making C by gE apart of the family. - C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , very bright great quality would buy again

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you are having an enjoyable experience with your Cync lights so far! Thank you for your review and for allowing Cync to be your smart home choice! -Cync Support Team